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Grand Hotel Bristol Spa Resort - by R Collection Hotels

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

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The Grand Hotel Bristol Spa Resort by R Collection Hotels offers a perfect coastal escape. Enjoy aromatherapy or hot stone massages at ERRE SPA, savor Italian cuisine with ocean views, use free in-room WiFi, and relax by the seasonal outdoor pool.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Executive Suite, Terrace, Sea View

Executive Suite, Terrace, Sea View

Executive Suite, Terrace, Sea View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Minibar (some free items)
HDTV
Blackout curtains
Separate bedroom
  • 43 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Portofino Panoramic Suite Sea View

Portofino Panoramic Suite Sea View

Portofino Panoramic Suite Sea View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
2 bedrooms
  • 69 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Executive Suite, Sea View

Executive Suite, Sea View

Executive Suite, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Minibar (some free items)
HDTV
Blackout curtains
Separate bedroom
Hairdryer
  • 36 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Riviera Suite, Sea View

Riviera Suite, Sea View

Riviera Suite, Sea View

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
  • 76 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room, Park View (Prestige)

Double Room, Park View (Prestige)

Double Room, Park View (Prestige)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Blackout curtains
Separate bedroom
Hairdryer
  • 25 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite, 2 Bedrooms, Sea View

Panoramic Suite, 2 Bedrooms, Sea View

Panoramic Suite, 2 Bedrooms, Sea View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
2 bedrooms
Blackout curtains
Hairdryer
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Partial Sea View (Prestige)

Room, Partial Sea View (Prestige)

Room, Partial Sea View (Prestige)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Minibar (some free items)
HDTV
Blackout curtains
Separate bedroom
Hairdryer
  • 26 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Sea View

Deluxe Room, Sea View

Deluxe Room, Sea View

8.8 out of 10
Excellent
(8 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Blackout curtains
Separate bedroom
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Deluxe Sea View

Junior Suite Deluxe Sea View

Junior Suite Deluxe Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
HDTV
Separate bedroom
Blackout curtains
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Via Aurelia Orientale 369, Rapallo, GE, 16035

What's nearby

  • Rapallo Castle - 16 min walk - 1.4 km
  • Marina di Rapallo - 5 min drive - 2.5 km
  • San Michele di Pagana Beach - 6 min drive - 2.9 km
  • Spiaggia pubblica Travello - 6 min drive - 2.9 km
  • Paraggi Beach - 15 min drive - 7.4 km

Getting around

  • Zoagli Station - 5 min drive
  • Genoa (GOA-Cristoforo Colombo) - 35 min drive

Restaurants

  • ‪L'Antico Moro - ‬16 min walk
  • ‪Grand Hotel Bristol - ‬1 min walk
  • ‪Pasticceria Canepa - ‬15 min walk
  • ‪Bar Enoteca Il Castello - ‬13 min walk
  • ‪Rapala - ‬16 min walk

About this property

Grand Hotel Bristol Spa Resort - by R Collection Hotels

Luxury hotel near Paraggi Beach
You can look forward to a free breakfast buffet, an adjacent golf course and a beach bar at Grand Hotel Bristol Spa Resort - by R Collection Hotels. Tee up with amenities such as golf caddies at this hotel. Indulge in a body wrap, a facial and Ayurvedic treatments at Erre Spa, the on-site spa. Make sure that you enjoy breakfast and dinner, along with Italian cuisine and ocean views at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a free daily manager's reception.
You'll also find perks such as:
  • A seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Limo/town car service, bike hire and self-parking (surcharge)
  • A beach club on-site, golf clubs on-site and massage treatment rooms
  • A lift, a porter/bellboy and a front desk safe
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 80 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and minibars (stocked with some free items).
Other conveniences in all rooms include:
  • Children's slippers and childcare services
  • Bidets, free toiletries and hairdryers
  • 42-inch HDTVs with Netflix, streaming services and digital channels
  • Daily housekeeping and phones

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  • Pool
  • Breakfast included
  • Spa
9.4 out of 10, Exceptional, 1,003 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 7 kilometres
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free beach shuttle
  • Limo/town car service
  • Covered parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar The Silk
  • Flamingo Pizza & More
  • La Veranda
  • Ristorante Le Cupole

Things to do

  • 18-hole adjacent golf course
  • Beach club
  • Bicycle rentals
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,399 square feet of conference space
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 10 floors
  • Banquet hall
  • Built in 1904
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4 per person, per night, up to 10 nights. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 150 per vehicle (maximum occupancy 2)
  • Covered self-parking fee: EUR 30 per day
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets are not permitted in public areas at this property.
Property Registration Number 010067-ALB-002

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Bristol Resort
Grand Hotel Bristol Resort Rapallo
Grand Hotel Bristol Rapallo
Grand Hotel Rapallo
Nh Hotels Rapallo
Grand Bristol Rapallo
Grand Hotel Bristol Resort Spa

Frequently asked questions

Does Grand Hotel Bristol Spa Resort - by R Collection Hotels have a pool?

Yes, this property has a seasonal outdoor pool.

Is Grand Hotel Bristol Spa Resort - by R Collection Hotels pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Grand Hotel Bristol Spa Resort - by R Collection Hotels?

Self-parking is available for EUR 30 per day.

What time is check-in at Grand Hotel Bristol Spa Resort - by R Collection Hotels?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Grand Hotel Bristol Spa Resort - by R Collection Hotels?

Checkout is at noon.

Does Grand Hotel Bristol Spa Resort - by R Collection Hotels provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per vehicle applies.

Where is Grand Hotel Bristol Spa Resort - by R Collection Hotels located?

Located in the heart of Rapallo, this luxury hotel is within a 15-minute walk of Villa Tigullio, Minigolf Sport Team Rapallo, and Lungomare Vittorio Veneto. Rapallo Castle and Church of Santo Stefano are also within 1 mile (2 km). Rapallo Station is 20 minutes by foot.

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Grand Hotel Bristol Spa Resort - by R Collection Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 528 out of 911 reviews
Rating 8 - Good. 282 out of 911 reviews
Rating 6 - Okay. 63 out of 911 reviews
Rating 4 - Poor. 26 out of 911 reviews
Rating 2 - Terrible. 12 out of 911 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nazih

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained
Stayed 2 nights in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful! Staff was courteous and attentive. Highly recommended! Thank you for a wonderful stay!
Stayed 4 nights in Aug 2025

10/10 Excellent

Aram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Food is amazing. First class food and staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spend some private enjoyment and fun with friendly staff
Stayed 6 nights in May 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The hotel was absolutely amazing. The staff very friendly and we felt so welcomed. Perfect with the shuffle-service. The breakfast was great. We would love to go there again.
Stayed 4 nights in May 2025

10/10 Excellent

Grigoriy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 6 nights in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did not Disappoint!

Enjoyed a few days and nights here. The hotel is very clean, the food is amazing and the service was the best I ever experienced.
Stayed 3 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a great location. Rapallo a short walk away with many restaurants. The hotel staff very friendly and helpful. The hotel’s two restaurants serve great food in an ideal setting looking out across the bay. Would throughly recommend.
Stayed 14 nights in Jul 2023

10/10 Excellent

Yudhana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy time in Rapallo.

Best thing about this hotel is the fantastic sea view. Check in was really smooth, parking very convenient and food are excellent. Staff are very helpful and the spa facilities is excellent. Should have stayed more than 2 nights here.
Stayed 2 nights in Sep 2022

8/10 Good

Maggie

Liked: Cleanliness, room comfort

Good Value for the area and close to Portofino

Great hotel for the price. Service and food was a bit sub par. Didn't try the Michelin restaurant on top but other food choices were limited. Pool and a bit of the decor is slightly dated.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mahmood

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional view. Could have been closer to the beach and town center.
Stayed 1 night in Jun 2023

8/10 Good

ann

Liked: Cleanliness, staff & service, amenities
The pool and views were Amazing. Rooms small and stand up shower was tiny tiny. Restaurant was booked every night but staff was great about finding outside restaurants. Breakfast was included and was good. Wide selection of items.
Stayed 2 nights in Jul 2022

4/10 Poor

Anisha

Disliked: Staff & service
Rooms and service were poor
Stayed 4 nights in Jul 2023

10/10 Excellent

Rakhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay at Grand Hotel Bristol

Mix up in reservation (app's fault) which was sorted out by the reception and Manish at Hotels.com. The property is beautiful with lovely views over the sea. Staff were lovely and they send a car to drop and collect you from the town centre on request which came in very handy. Breakfast was very good with a live chef station and great selection (prosecco available!). What sets this hotel apart is the simply STUNNING spa - I haven't seen such an amazing indoor pool maybe ever. Beautifully maintained and very enjoyable couple of hours just chilling. Had an amazing massage as well. Definitely would stay here again if we find ourselves in the area
Stayed 2 nights in Sep 2024

10/10 Excellent

Leon

Liked: Staff & service, amenities, property conditions & facilities
We loved that we were given a room upgrade without asking.The hotel is beautiful, although a bit far from the town center.It was a 20 minute walk,5 minute cab ride.The exercise was good.We could enjoy our delicious breakfast,included, without guilt.
Stayed 13 nights in Oct 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Couldn't be happier with my one night stay. Staff almost TOO attentive as they couldn't do enough for me, it was really nice as they also remembered me and my room number when going to breakfast or into the spa. Those little details make a stay that bit nicer. Room was very nice. Great views across the bay, welcome chocolate treats and complimentary mini bar (soft drinks only). The spa is amazing. A maze almost of different rooms and 'attractions'. More than just a sauna, steam room and pool. The pool has music and some incredible paradisical drone footage on a projector. Lovely warm pool with submerged Jacuzzi beds at the end. The self service tea room was great too with loads on offer with nuts as snacks and seats to relax. Breakfast buffet was good as far as buffets go. View from the breakfast room was lovely anyway but can imagine it's incredible in better weather. Wasn't able to use the outdoor pool as it was sadly raining for most of my stay.
Stayed 1 night in Mar 2023

2/10 Terrible

eirik

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had booked this hotel for a treat for the wife. We were driving from Nice. However due to a rental car issue we could not make it on the day. We called expedia mid afternoon to ask if it could be cancelled and refunded. Very helpful they agreed to talk to the hotel. Hotel said they needed managers approval. So 24 hours later the manager declined and charged us full amount despite our car issues and appeal. Running a luxury hotel is just as much about customer care and friendly service as the facilites. We have been to many great places where managers and customers services have been very friendly and corteous. With this hotel and manager we are very very disapointed. Manager may well refer to booking policy but that’s beyond the point. With a single refusal to refund he has tainted an otherwise well reviewed hotel
Stayed 1 night in Sep 2023

8/10 Good

Martine A

Liked: Cleanliness, amenities, property conditions & facilities
They did not make any effort to offer a room upgrade or any other platinum extra’s. Wifi was a complete nightmare : worked for 10 minutes - than nothing for the rest of the stay
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bra läge, vackert med hög service

Otroligt vackert hotell med fantastisk frukost och oerhört hög grad av service. Bra gym och restaurang på hotellet. Mycket bra och snyggt poolområde. Gillade strandpromenaden ner till Rapallo som kantades av mysiga hus och restauranger. Vi hade rum mot sidan ”delvis havsutsikt” - hade jag bokat igen hade jag valt havsutsikt. Liten badplats bara några minuters promenad bort. Även om jag gillade det mycket, så tycker jag vi har fått mer för pengarna på andra ställen. Minus: Exteriören på hotellets baksida, där även entrén var, samt lobbyn hade en helt annan stil som tyvärr inte passade in. Kändes 80-tal och icke inbjudande.
Stayed 3 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio.
Stayed 2 nights in Jul 2025

10/10 Excellent

Firouzeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lækkert hotel med virkelig hjælpsomme og sød personale. Kan varmt anbefales.
Stayed 3 nights in Jul 2025

2/10 Terrible

Kamal

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
While the check-in staff at this hotel was very friendly—a glimmer of hope at first—it was all downhill from there. The dining experience was a disaster from start to finish: we ate three meals at the hotel, and each one was worse than the last. They never honored our reservation times, and on one occasion, we waited a full hour before anyone even took our order for lunch. The restaurant staff were completely disorganized and inattentive, and the food & beverage director clearly doesn’t understand the basics of customer service. If that weren’t enough, I had booked and paid for a “Prestige Garden View” room, only to be given a room with a small, waist-high window—hardly the experience promised or expected. This hotel is poorly managed and fails to deliver on even the most basic expectations of a luxury property. Save your money and look elsewhere—there are far better options nearby that actually know how to treat their guests.
Stayed 1 night in Jul 2025

10/10 Excellent

Kjetil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vel verdt et besøk. Anbefales!

Strålende gjestfrihet, godt treningsrom og spa. Fine fasiliteter for bading i basseng og sjø. God beliggenhet med utsikt til Portofino. Fantastisk frokost.
Stayed 2 nights in Jul 2025

4/10 Poor

Hans von

Liked: Cleanliness
Disliked: Property conditions & facilities
Not a 5 Star hotell. Schould be 4 Star a the best, poor service, roomstandard very low.
Stayed 2 nights in Jul 2025