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Bristol Palace Hotel

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Luxury
VIP Access
5.0 star property
9.4

Exceptional

Elegance near Genoa's historic charm

Elegance radiates from every corner of this beautifully restored hotel, situated in a lively area near Genoa's historic attractions. Delight in spacious rooms, an excellent buffet breakfast, and a restaurant offering delectable local dishes.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is NZ$374
includes taxes & fees
7 June - 8 June

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About this property

Bristol Palace Hotel

  • Luxury hotel near Old Port
  • Close to Genoa Port Center, Bristol Palace Hotel provides a terrace, dry cleaning/laundry services and a bar. The on-site Italian cuisine restaurant, Giotto, offers lunch and dinner. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), express check-out and express check-in
    • A 24-hour front desk, tour/ticket information and 9 meeting rooms
    • A ballroom, multilingual staff and luggage storage
    • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
  • Room features
  • All 133 rooms boast comforts such as pillow menus and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries, bidets and hairdryers
    • Heating, daily housekeeping and phones

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 30.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT010025A145L88KIP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Is Bristol Palace Hotel pet-friendly?

Yes, Bristol Palace Hotel allows cats and dogs (limit 1 total). There's a fee of EUR 20.00 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Bristol Palace Hotel?

As of 24 May 2026, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on 7 Jun 2026 start from NZ$374, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Bristol Palace Hotel?

Limited spots are available.

What time is check-in at Bristol Palace Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Bristol Palace Hotel?

Checkout is at noon.

Where is Bristol Palace Hotel located?

Located in Genoa Historical Centre, this luxury hotel is within a 15-minute walk of Piazza de Ferrari and Old Port. Port of Genoa Cruise Ship Terminal is 1.6 mi (2.5 km) away. Genoa Genova Brignole Station is 12 minutes by foot and Genoa Piazza Principe Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

10

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 755 out of 1002 reviews
Rating 8 - Good. 198 out of 1002 reviews
Rating 6 - Okay. 31 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great staff excellent service!!! Definitely worth the visit!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the location is very convenient, close to tourist spots, shops and restaurants. The staff is friendly, the rooms are big and spacious, the bathroom is great! Amazing lighting. Down side is that the hotel is noisy, you can hear people on the streets and other rooms
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Gorgeous hotel, well equipped and well maintained. The breakfast the buffet was delicious every day and the staff were very helpful and kind.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Super clean, great breakfast and great service!!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
Excellent location. Hotel has lots of character :)
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is super good!! Super happy we stayed here. Everyone is super nice!!!
Buffet is amazing!
Classy dining
The rooms and design in this hotel is great! Very clean
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was very friendly. Great breakfast
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, a bit noisy, but not too much. The restaurant and bar are lovely, and Ivan, the bartender, remembered me from two years ago! The hotel could use a refreshing, but I love the vintage vibe! Will definitely stay here again!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness
Great breakfast! Very friendly staff, very well located.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay… beautiful…food was excellent!!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, beautiful hotel and staff is great.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jane Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great shoppimg, Italian cafe life!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
loved this hotel extremely clean and wonderful staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, spacious rooms
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in historic old building. Excellent location. Breakfast with many options.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, room was a great size and very comfortable. Staff was outstanding.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, amenities, property conditions & facilities
Courteous Staff. Nice decor and good breakfast
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, historical and beautiful interior. Rooms were well appointed and the staff was wonderful and accommodating. The bartender at the lounge was very nice and funny.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Nelli

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay in Genoa

Great historical hotel , amazing service , large rooms, excellent location
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location to be able to walk to everything but still very quiet. The staff were great, the hotel itself is beautiful & we loved being in the thick of it all with a nice place to retreat.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo was a standout staff person!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and classy hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with an excellent breakfast. Staff was wonderful and the room very large and with all the amenities.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location right in the main shopping area of Genoa. Beautiful hotel with lovely staff too.
Stayed 2 nights in Apr 2025