Book Lassen County Hotels

"Great staff and nice large rooms with comfy beds and great water pressure. Alot to do at this property."

"Valet park was easy pool was nice "

"Nice hotel rooms, and clean lobby "

"Dirty rooms"

"Bathroom was plugged with water was coming out from the toilet. I called reception its been 2 hrs nobody has come need to use bathroom i ask change room and nothing this will be my last time ever book to this hotel from customer service to maintenance and cleanliness. horrible DONT RECOMMEND "

"There was a fight in the hallway, just outside our door involving several people that lasted for 30-minutes. Most of the escalators didn’t work and no refrigerator or microwave in the room. Shower head was bad and wallpaper was peeling. "

"My first time &"

"several time ask them clean the sheet they keep me going up down to lobby request change sheet because was sick finally they change room after 3th or 4th time request sheet change. Next day went down stair ask if it written down change sheet in this room she stated yes. Went back to room it was clean. so I want to sleep feeling worst turn cover over and they were same sheet. because I mark sheet with eye shadow and it was still there. went down stair told them and also drop apple powder on floor and still there too. day i left ask for my check invoice he give to me and i ask for policy information because desk manager stated you need have request room service before. that it on check in with sign in and on policy too. this information is not on invoice stating that as I requested that copy, no look at check in request it not there and so desk person with back get print of policy. than owner came out told me it can not be print. so i told him I'll call corp. office and to go head I'll get me because own this hotel. he was mad and shout out in front customer. than he told me get out several time and call security guard on me and than i just walk out calmly with guard. i did shout or refuse to leave. wait out side for son to get there. he also stated that I yell at his worker with ask change sheet . I think if that was case i would of been talk to or ask to leave. also asking me to get out of hotel he should took to other room calmly. his name is (dave) also call chase"

"I reserved a non smoking room, however the room reeked of smoke my entire time there. No available rooms to switch to and when the front desk recommended a machine to clean the air it took them forever to bring it and not only that I had to be out of the room for more than an hour. This machine only cleaned the air for like 2hrs and the smoke smell returned."