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"Really helpful team. If you have an issue, the staff will help."

"Really nice gym."

"Upon arrival to the airport I was contacted by the driver as to the pickup time and location. He actually arrived earlier than planned because I was ready. I was warmly greeted by front desk attendant. Room was very comfortable. There's a 24 hr room service and a restaurant that is open from 6am to about 1am. Breakfast buffet was excellent: choice of American, Indonesian, Asian foods. Again, staff was very pleasant, polite, and constantly smiling. Overall a very good bargain for a hotel close to the airport."

"Breakfast options were great with lots of variety. Excellent location, central to lots of places. Spa was amazing! "

"Alif from breakfast was great and very friendly. I love and enjoyed my stay"

"Great place "

"The front desk staff are excellent. Check-in is always super easy and friendly. The washrooms in the suites could use some love. Newer towels and better shower amenities kits (higher end shampoo, conditioner and shower gels) should be included for the cost of the room. There is also no soap dish by the wash basin so you end up leaving the soap bar in the sink to avoid a mess. The floor in the breakfast room needs a good wash, it’s very sticky. The hotel is very conveniently located in the airport. Great for a 1 night stay. "

"The Kempinski Jakarta is a great place to stay. The staff are very professional and make you feel welcome. The facilities are excellent and the breakfast superb. It's very well located with direct access to the Grand Indonesia Mall. It's close the the MRT and to a Transjakarta bus route."

"Was great after long flight. Recommend!"