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"Stayed here for my birthday as I really enjoyed their other hotel in Ubud. Great place right by the beach. "

"Customer.service was top notch."

"Grand"

"Excellent resort to stay near the beach. Morning buffet was great with open air views of the beach. WiFi and tables available under trees on the beach. 24hr kitchen for room service - which is great for jet lagged arrivals. No Bali belly, so the food was safely prepared - including a wide variety of fresh cut fruit. In the room, I saw a few bugs (centipede, roach variety); nevertheless everything was very clean. it’s a tropical island with favorable conditions for them to survive; and having lived in hot and humid environments, I assume it’s likely an ongoing battle no matter how clean a place may be. The grounds are gorgeous with lots of greenery and trees along the paths from the lobby, villa rooms, pools, restaurant and beach. The beach has a paved walkway that allows easy access for people, child strollers/ prams, and bicycles to find various restaurants, resorts and shopping. The Genius cafe is on the beach next to the Mercure. I would easily stay here again. "

"There was no spa as mentioned in property details old building but very nice"

"The grounds are beautiful. The staff is amazing. The food is good. The location is fabulous. I’ll be back!"

"Although Expedia mismanaged our room booking for the hotel. In essence despite numerous confirmations there was no room available for us at the Holiday Inn and the hotel had no evidence that Expedia had contact with them about our booking. Everyone at the Holiday Inn went above and beyond their duties to successfully accommodate us at the Inter Continental Hotel while the error in communication was sorted out. The next day we were effectively and efficiently transferred to the Holiday Inn for the rest of our stay. We were treated exceptionally well by all of the staff there and the level of service could not be improved on. A five star thank you to all members of staff at the Holiday Inn😁😁😁😁😁"

"Beautiful hotel and grounds . Rooms are clean ,clean and comfortable. Breakfast caters for everyones tastes with a huge variety. Would definitely recommend . "

"Very trendy and well designed hotel close to the beach in Sanur. Good breakfast."