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Overview of Maya Sanur Resort & Spa

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Featured image
On the beach
On the beach
On the beach
2 outdoor pools, pool loungers

Maya Sanur Resort & Spa

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationSanur Beach4 min walk
    Popular LocationPantai Karang Beach9 min walk
    Popular LocationSindhu Beach19 min walk
    AirportDenpasar (DPS-Ngurah Rai Intl.)24 min drive

Choose dates to view prices

About this area

Denpasar

Located in Denpasar, Maya Sanur Resort & Spa is on the beach. Shoppers can visit Eat Street, while everyone can enjoy the natural beauty of Sanur Beach and Pantai Karang Beach. Travelling with kids? Don't miss Waterbom Bali and Bali Zoo.
Popular Location

What's nearby

  • Sanur Beach - 4 min walk
  • Pantai Karang Beach - 9 min walk
  • Sindhu Beach - 19 min walk
  • Sanur Night Market - 2 min drive
  • Pura Segara Temple - 3 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 26 min drive

Restaurants

  • Tree Bar — 1 min walk
  • Kuu Japanese Restaurant — 1 min walk
  • Warung Coconut Tree - 5 min walk
  • Cafe Smorgas - 6 min walk
  • Square One - 6 min walk

About this property

Maya Sanur Resort & Spa

Upscale hotel on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Maya Sanur Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 103 soundproofed rooms feature free WiFi and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as bathrobes and slippers.
Maya Sanur Resort & Spa offers 103 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and facials.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: IDR 235950 for adults and IDR 117975 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • German
  • Indonesian
  • Japanese
  • Korean
  • Russian

Business services

  • Business centre
  • Meeting rooms 3

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer (on request)
  • Separate bathtub and shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 1315875.0 per night.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: IDR 235950 for adults and IDR 117975 for children (approximately)
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Rollaway bed fee: IDR 1315875.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Maya Sanur Resort
Maya Sanur
Maya Sanur Resort & Spa Bali
Maya Sanur Resort Spa
Maya Sanur Resort & Spa Hotel
Maya Sanur Resort & Spa Denpasar
Maya Sanur Resort & Spa Hotel Denpasar

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 299 out of 380 reviews
5 - Excellent 79%
Rating 4 - Good. 65 out of 380 reviews
4 - Good 17%
Rating 3 - Okay. 10 out of 380 reviews
3 - Okay 3%
Rating 2 - Poor. 4 out of 380 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 380 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
n out of Ten
Yep, all the reviews are correct- this is an amazing hotel. Even in these uncertain COVID 19 times, the Maya in Sanur was everything that one could want in a hotel. Wonderful staff, amazing rooms and such a beautiful outlook. Loved every minute.
Stayed 8 nights in Mar 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bali luxury
Pool suite room was excellent. And the spa amazing. Will definitely try to come back.
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was in an ideal location, all staff were friendly and helpful. Of the three restaurants, we didn't try the Japanese and Grace was or favorite for most casual meals and ref was also good for breakfast. I definitely recommend this for a stay in Sanur which was not to quiet but not like Kuta mayhem.
Stayed 8 nights in Mar 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing apartament, modern style with lagoon, very clean and nice to rest and jump in the lagoon
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time staying at this fantastic luxury hotel as a stop over on our way to Australia Wonderful clean secure environment Extremely comfortable room Well appointed Relaxing atmosphere Quiet pool overlooking the beach Thanks and see you on our next trip
Stayed 3 nights in Feb 2020