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"Amazing Place! The hotel and grounds were absolutely wonderful. The room was big and clean, staff was welcoming. "

"a pleasant stay as usual"

"Nunca puede hacer el check in, llegue a la media noche al Villa Ana María y estaba totalmente cerrada, no estaban ni las luces encendidas, estuve gritando y golpeando la puerta, nadie salió. Quiero mi dinero de regreso "

"Fabulous facility with lotsa nature. Host very nice & friendly"

"Clran room, elevator, friendly staff, valet. "

"most appreciated was the welcoming of the staff. Always a kind word and friendly service. I would go back just to feel at home "

"Great rooms for the price!"

"Close to historic center. Nice small apartment with kitchen. If you're not used to Cuenca, be prepared for cold nights and no hotel has heaters. Unfortunately there was a couple of smoke detectors that kept beeping all night throughout the hotel. They do offer an included friendly breakfast at a nearby hotel restaurant. "

"We loved this place !! Beautiful view in the 4th floor rooms. Lovely staff and clean hotel. Near many tourist attractions. "

"The cleanliness and the friendly staff."

"Clean room, delicious breakfast Excellent service, especially Marcos very serviceable and always ready to help. "

"The advantage was that the hotel is within walking distance of the main bus terminal and close to a tram stop. The shower also had amply supply of hot water. But the staff could use with better training in customer service. You should not have to wait several minutes when you arrive at 5:30 pm for someone to open up the door to check you in. The staff also had trouble finding my reservation once I did check in. "

"great place to stay, Tony was amazing!"

"Great place to stay"

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"Very nice staff and clean hotel. "