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"Amazing Place! The hotel and grounds were absolutely wonderful. The room was big and clean, staff was welcoming. "

"a pleasant stay as usual"

"Fabulous facility with lotsa nature. Host very nice & friendly"

"Nunca puede hacer el check in, llegue a la media noche al Villa Ana María y estaba totalmente cerrada, no estaban ni las luces encendidas, estuve gritando y golpeando la puerta, nadie salió. Quiero mi dinero de regreso "

"The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure. The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions. They...

"Friendly staff and nice breakfast menu"

"The breakfast menu was fresh, excellent. Room was clean especially the bathroom. Staff was nice and eager to help guest, Veronica in particular. She was so nice and passionate to have pride in Cuenca. "

"Amazing hotel great customer service and location"

"Our stay was great, staff was excellent "

"We stayed in the Presidential Suite, and it was amazing!! The suit was as good as it gets, the hotel itself was gorgeous, terrific service, wonderful restaurant, and PERFECT location. "

"The location is fantastic and close to everything we wanted to see. The rooms were large but definitely could use a refresh. The beds were comfy which I appreciate. The rooftop bar/restaurant has amazing views and we enjoyed a drink as we took in the view."

"Everything was very clean, breakfast was great."

"Absolutely stunning hotel, the staff is very helpful and friendly, the breakfast in bed was amazing. An absolute must try for anyone visiting Cuenca. "

"Nice, clean, and great customer service. "

"The hotel made a great effort to make Christmas Eve a very special moment for our family, we had a very good time. Cuenca was a lovely city."

"Staff are service excellent "

"Clean room excelent staff good breakfast"

"I can't say enough about the Casa Montalvo team and how pleasant the place is. Just a beautiful small hotel that feels very comfortable and homey. Everyone is so sweet and attentive, and the breakfasts are gourmet. Wilmer is an amazing chef and manager. They go the extra mile to ensure guests have all they need to have a great stay in Cuenca. Great location too."