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MainStay Suites Addison-Dallas

2.5 star property
Suburban hotel with free breakfast and 24-hour front desk
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for MainStay Suites Addison-Dallas

Fridge, microwave, stovetop, dishwasher
Outdoor pool
Front of property
Premium bedding, desk, laptop workspace, iron/ironing board
Free daily on-the-go breakfast

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
  • Kitchen
    Kitchen
The price is NZ$102
includes taxes & fees
30 Sept - 1 Oct
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Room options

Available filters for rooms
Showing 3 of 5 rooms

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
Dishwasher
HDTV
Premium bedding
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas, pool loungers
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Pool
Breakfast included
Pet-friendly
Parking included
8.0 out of 10, Very good, (611)
The price is NZ$113
includes taxes & fees
22 Sept - 23 Sept
The Addison Hotel, SureStay Collection by Best Western

About the area

Map
15200 Addison Road, Building A, Addison, TX, 75001

What's nearby

  • Addison Circle Park - 6 min walk
  • Village on the Parkway - 16 min walk
  • Quorum Park - 2 min drive
  • Galleria Dallas - 4 min drive
  • University of Texas at Dallas - 10 min drive

Getting around

  • LBJ - Central Station - 8 min drive
  • Dallas Union Station - 15 min drive
  • Dallas-Fort Worth International Airport (DFW) - 22 min drive

Restaurants

  • ‪Addison Improv Comedy Theatre and Restaurant - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Jason's Deli - ‬10 min walk
  • ‪Lupe Tortilla Mexican - ‬12 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk

About this property

MainStay Suites Addison-Dallas

Hotel near Galleria Dallas
Free on-the-go breakfast, a corner/local shop and a free manager's reception are just a few of the amenities provided at MainStay Suites Addison-Dallas. In addition to dry cleaning/laundry services and a business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, a TV in reception and ATM/banking services
  • A lift, free newspapers and coffee/tea in reception
Room features
All 70 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • 43-inch HDTVs with cable channels
  • Wardrobes/cupboards, kitchens and fridges

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • 344 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Building
  • Built in 2001
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property

Property is also known as

Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Hotel Addison Galleria
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria Hotel
Hawthorn Suites Wyndham Galleria Hotel
Hawthorn Suites Wyndham Addison Galleria
Hawthorn Suites Wyndham Galleria
Hotel Hawthorn Suites by Wyndham Addison Galleria Addison
Addison Hawthorn Suites by Wyndham Addison Galleria Hotel
Hotel Hawthorn Suites by Wyndham Addison Galleria
Hawthorn Suites by Wyndham Addison Galleria Addison

Frequently asked questions

Does MainStay Suites Addison-Dallas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at MainStay Suites Addison-Dallas?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Addison-Dallas on 30 Sept 2024 start from NZ$102.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MainStay Suites Addison-Dallas pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20 per pet, per night. Service animals are exempt from fees.

How much is parking at MainStay Suites Addison-Dallas?

Self-parking is free at this property.

What time is check-in at MainStay Suites Addison-Dallas?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at MainStay Suites Addison-Dallas?

Checkout is at 11 AM.

Where is MainStay Suites Addison-Dallas located?

Situated in the business district, this hotel is 0.3 mi (0.5 km) from Addison Circle Park and 2.5 mi (3.9 km) from Galleria Dallas. Village on the Parkway and Quorum Park are also within 1 mile (2 km).

MainStay Suites Addison-Dallas Reviews

Reviews

6.8
Rating 10 - Excellent. 267 out of 999 reviews" "
Rating 8 - Good. 270 out of 999 reviews" "
Rating 6 - Okay. 182 out of 999 reviews" "
Rating 4 - Poor. 143 out of 999 reviews" "
Rating 2 - Terrible. 137 out of 999 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Donald

Stayed 7 nights in Jul 2024

2/10 Terrible

Jethro

Disliked: Cleanliness, amenities
Not good people don’t stay here.
Stayed 3 nights in Jul 2024

2/10 Terrible

jenny

Disliked: Cleanliness, staff & service, property conditions & facilities
this place aill charge ur card up if u put one on file without ur consent
Stayed 2 nights in Jun 2024

10/10 Excellent

Tren

Stayed 1 night in Jun 2024

2/10 Terrible

Firoz

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in shambles. Everything is filthy, breaking and there were ants, cockroaches and bugs all around. In the kitchen, dish washer was broken, no utensils, no glasses and several items missing. No bathtub towel, dirty hairdryer, doors breaking, broken bathroom fan and furniture was filthy dirty with stains. Carpet in the hallway and stairs was dirty with people's puke. It was absolutely disgusting staying there. We had paid in advance so there was no refund. Continental breakfast was only coffee. Nothing else.
Stayed 4 nights in Jun 2024

6/10 Okay

Michael

Stayed 1 night in Jun 2024

6/10 Okay

Jason

Stayed 2 nights in Jun 2024

4/10 Poor

Martha

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place smells like dog pee throughout. The walls are so thin you can hear everything from 2 doors down. They claim to serve breakfast and only put out coffee and a few muffins to grab. The bathroom was falling apart the carpet in the rooms and hallways haven’t been changed in over 2 years. The pool was filthy and the walls looked yellow. They charge double what Oyó or Super 8 charge per night and there is no difference in service or condition of the place.
Stayed 14 nights in Jun 2024

10/10 Excellent

Ronald

Stayed 4 nights in Jun 2024

2/10 Terrible

lyndsay

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever!
Checked in on a Monday and the front office staff was RUDE!!! When my daughter and I got to our room our room door was cracked open and I had to push the door open so hard with my hips to open the door as it looked to be broken. So we unloaded our belongings then tried our room key before leaving for the day and good thing we did cuz we were unable to open it. Luckily the maintenance man was there to help us open the door which took him 7-10 times to get open. He shared with me someone had passed away in the room and they had to break down the door. The stank that came from that room was awful!!!!! Got switched and the lady still was rude as heck! The only good thing about this stay was it was centrally located to the things around town. Smelt like dog and cat piss everywhere. Worst stay ever!!!!!
Stayed 3 nights in Jun 2024

2/10 Terrible

Kenneth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty bathroom , had to kill roaches, wouldn’t be staying here again
Stayed 1 night in May 2024

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the price for sure. Staff is for the most part very friendly when you can find them.
Stayed 5 nights in May 2024

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Staff is friendly when you can find them
Stayed 4 nights in May 2024

2/10 Terrible

Adan

Business traveller
Disliked: Staff & service
Stayed 3 nights in May 2024

4/10 Poor

Alonda

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quietly and close to excitement
Stayed 7 nights in May 2024

4/10 Poor

Seol

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We left immediately after we found cockroaches in our room. The place smelled horrible and the room smelled very strongly of cleaning solutions. Will not recommend. You get what you paid for, but cockroaches....? Really?
Stayed 2 nights in May 2024

6/10 Okay

JOSE

Liked: Staff & service, room comfort
It's ok
The suite was spacious and comfortable in general. Some furniture it's old and worn out. The bed was very good and the room quite, I slept well. There are small roaches in the kitchenet and the bathroom, other than that everything else is ok.
Stayed 5 nights in May 2024

2/10 Terrible

Nikki

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
HORRIBLE
This is the most awful “hotel” I’ve ever stayed at in 43 years. It was FILTHY. We arrived at 11:30pm and were leaving the next morning or we would’ve relocated to another hotel. Dead bugs on the floor throughout the hotel, roach in the room, refrigerator would not shut therefore it was open all night. The desk and chair had some sort of “liquid substance” on it so clearly had not been cleaned. Smoke detector and water sprinkler were hanging out of the ceiling. I’m pretty sure there was human feces on the bathroom wall. This place was DISGUSTING! We left by 8:30 the next morning so our stay there was less than 10 hours but it was definitely 10 hours too long. The “breakfast included” was a dry, stale 2 pack of muffins.
Stayed 1 night in May 2024

10/10 Excellent

Candace

Stayed 1 night in May 2024

2/10 Terrible

Christopher

Stayed 1 night in May 2024

8/10 Good

Mike and

Liked: Staff & service, property conditions & facilities, room comfort
3 day stay
fine stay for simple, comfortable non-romantic
Stayed 3 nights in Apr 2024

2/10 Terrible

Karteek

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean at all. Breakfast included at booking but no breakfast in the hotel
Stayed 2 nights in May 2024

6/10 Okay

Adrienne

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Interesting stay
the front desk was nice. i was expecting to have breakfast but as you walk in you can see where a restaurant was. chairs were piled on top of tables and not a good look when you walk in. i had to go back to the front desk as my key wasn't working, the lady was a little annoyed as she told me not to put the key next to my phone as it wouldn't work. would've help to have been told this upon check in as i had never had this problem. I informed the front desk that the ironing board was broken, the maintenance guy was standing at the front desk and stated he would bring me one. it was never received. so I had to improvise to iron my clothes. it was a comfortable bed, the room looked more like a small one bedroom apt and that was ok. they need to do a better job at cleaning though. I spent a minute cleaning around the top of the shower wall. the hair dryer didn't look operational so i dared not use it. a bit more care but into the Hotel can make the difference. the Hotel gives the feel of, "we just mainly rent to industrial workers and those needing weekly housing"
Stayed 2 nights in Apr 2024