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"Wonderful staff trying to do their best in the middle of a remodel in a dated property - few restaurant options near the hotel - Unfortunately, we had no view to the lake because of the remodel; however, we were never informed about this neither by the hotel not by hotels.com when we made the reservation. "

"Check in was very smooth and staff was extremely friendly and helpful. Although they do not have a on premise carpark area, you can park in a multi level carpark that is connected to the hotel with a special 24 hr rate of 1500 yen. Very convenient. Also, easy to get food as it is just opposite the train station."

"Conviniance easy access to anywhere"

"The staff were fantastic!! They went above and beyond and exceeded our expectations. Traditional Japanese breakfast was very good and the outdoor onsen was a nice experience "

"great spa"

"I very much liked this place. And they did me a favor, I wasn’t able to use the purple bimi ticket, so they made a dinner option just for me, and I looked at the menu- the dinner was worth more than the cost of the ticket. They helped me out beyond what they needed to do, I highly recommend this hotel."

"I truly enjoyed my stay"

"Probably one of the best stays we have had in Japan. The staff was extremely courteous and helpful, services were excellent. Highly recommend!"

"Has a sauna, cold bath, natural bath and hot bath. Staff were excellent, and parking on the opposite side for about 1600 a night. Right in the middle of a very bustling night life. Although, windows on the 10th non smoking floor weee fastened shut and in early March the air on was very hot. Good for some. Fukui is great area though, plenty to go and see in1hr around by car."