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"全て素晴らしいと思いました。 一点だけ食事の際のコーヒーが薄すぎる気がします。機械壊れているか豆が足りないかくらいの酷いレベル。"

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "

"Very convenient location and our room had a spectacular view of the city. Hotel was clean and staff friendly and helpful."

"Good food and comfotable"

"Good location"

"Comfortable room and large public bath"

"Clean and "

"Lovely getaway for an authentic Japanese Onsen bathing experience. The suite room was gorgeous and came with a private bath which was very worth it for me ! Many delicious local restaurant options nearby too. Staff knew enough English to get us settled. Highly recommend for 1-2 nights as part of your trip. "

"The front desk agent was very helpful"

"Onsen is located on a river and surrounded by nature. Very picturesque. The food served was excellent, traditional cuisine, lots of variety, and plentiful. I appreciated the free shuttle service from the train station to the onsen, this needs to be arranged beforehand through the expedia booking platform. The room was clean. Facilities could benefit from upgrades. "

"スタッフの接客画好かったです。"

"Amazing hotel, great staff, spotless and clean"

"The people is extremely warm and welcoming, including reception and the lady serving us from check in to dining. The young lady can speak english, we have a great time there. We use the public onsen before dinner so there are not much people. The private onsen in the room also great, but will be a bit small if two people bath together. Will definitely recommend this place to people who want to experience Japanese traditional onsen culture and dining. "

"手作りお菓子体験が出来たのが楽しかったです。"