Outdoor pool, pool loungers
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Reviews of Thanh Binh Riverside Hotel

4 out of 5
Thanh Binh Riverside Hotel
Hamlet 5, Nguyen Du, Cam Pho, Hoi An, Quang Nam

Reviews

8.4

Very good

Rating 10 - Excellent. 144 out of 385 reviews" "
Rating 8 - Good. 173 out of 385 reviews" "
Rating 6 - Okay. 47 out of 385 reviews" "
Rating 4 - Poor. 14 out of 385 reviews" "
Rating 2 - Terrible. 7 out of 385 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Vanessa

Liked: Staff & service
Stayed 3 nights in May 2024

8/10 Good

David

Travelled with partner
Liked: Staff & service, amenities
Stayed 2 nights in May 2024

8/10 Good

Ka Chun Angus

Travelled with partner
Liked: Staff & service
Good location and is close to the night market. Plenty of food options and coffee shops within 5 min walk distance.
Stayed 2 nights in Apr 2024

6/10 Okay

Troy

Liked: Staff & service
Disliked: Cleanliness
Lower expectations, but okay value
The hotel is old. There is a smell of mould through out, but it is a very old town and expected. Room was large and spacious with large balcony which made up for it. Good location. Service from one lady on reception was wonderful, but the others were not. Breakfast was not great. Organised airport transfer and it never came.
Stayed 3 nights in Jan 2024
Response from Thanh Binh Riverside Hoi An team. on 16 Jan 2024
Dear Mr. Troy,Thank you for taking your precious time to share your own experience. Your satisfaction is important to us and we would like to apologize for the inconvenience caused during your stay at Thanh Binh Riverside. We have taken your review into consideration and have already made changes to improve our services. We are looking forward to welcoming you all again in the near future with a new change in our services as well as material facilities.Thank you for your time and we hope that you have a great day. Yours sincerely, Thanh Binh Riverside Hoi An team.

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service
Pool area was fantastic, but service lacked a little due to it being low season. Perfect location if looking to explore Hoi An but not hear the Irish Bar blasting out it's 4th rendition of a 1980's classic.
Stayed 2 nights in Mar 2023

6/10 Okay

Tae

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It's a very old hotel near old town Hoi An. I guess it should be rated in relation to what's being offered in the area but I just want to give caution to those who have never been to a very old town. I wasn't. The staff is very helpful and kind. The old town is amazing. The hotel is old. The mattress should be updated.
Stayed 1 night in Oct 2022

4/10 Poor

Sophie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The whole hotel has a layer of grime that can’t be seen in the photos. We ended up staying elsewhere as the hotel is filthy and has a strong musty smell. There were holes in the sheets and mound around the taps in the bathroom. The woman on reception was very nice and offered to find us a new room, but given the state of our original room and the hotel common areas, we felt that any room was going to be in a similar state. We didn’t ask for a refund, we just left.
Stayed 3 nights in Aug 2022

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Will chiose this hotel mainly for location and pool during hot days. Breakfast was standard and a bit too crowded and noisy service.otherwise a good stay
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Mattress torn down & toilet don’t have a convenient for towel hang
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Hotel locatoon is good. But the room has a very bad smell.........
Stayed 1 night in Dec 2019

6/10 Okay

Christine, Newcastle

Disliked: Cleanliness, property conditions & facilities
First time in Hoi An - Riverside
Enjoyed our stay but the hotel is very tired and needs a revamp. Staff seemed standoffish and English quite poor. Cleanliness not too good in or outside our room.
Stayed 3 nights in May 2019
Response from Sales team on 3 Jul 2019
Dear Christine Thank you for your support to our hotel, Thank you for your good rivew on this page, Hope welcome you in next time, Thank you so much

10/10 Excellent

Wai Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Sales team on 13 Jun 2019
Dear Sir, Madam, Thank you for your support to our hotel, Thank you for your good comment on our page Hope you have a good trip, see you in next time, Thank you so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Thanh Binh Team on 17 Mar 2019
Dear Valued Guest, Thank you for choosing our service Thank you for your stay with us, Hope to see you in next years Thank you so much

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy times
A very comfortable friendly hotel. Perfect position to explore the old town.
Stayed 8 nights in Dec 2018

8/10 Good

Black

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the Japanese bridge/Ancient Town. Lobby looks a bit dull. Good Stay.
Stayed 1 night in Dec 2018

8/10 Good

Janne

Liked: Cleanliness, staff & service, room comfort
Thanh Binh Riverside Hotel.
Great location (quieter area of Hoi An), easy walk into the Old Town. Staff were helpful and friendly. Pool was nice, although a bit of maintenance was needed. Rooms were big and comfortable. Would stay here again.
Stayed 5 nights in Oct 2018
Response from Sales team on 17 Nov 2018
Dear Janne, Thank you for your support to our hotel, Hope to welcome you in next years, Thank you so much

8/10 Good

Barb, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was in a great location. Right on the boarder of old Hoi An town and close to restaurants, bars etc. Great size room and bathroom and balcony. All together we had a great time there. Would recommend.
Stayed 7 nights in Oct 2018
Response from Sales team on 30 Oct 2018
Dear Barb, Thank you for your support to our hotel, Thank you for your good recommend to our hotel, Hope see you in next years Thank you so much

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Sales team on 30 Oct 2018
Dear Graeme, Thank you for your support to our hotel, Thank you for your good recommend to our hotel, Hope see you in next years Thank you so much

6/10 Okay

monica

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 6 nights in Sep 2018
Response from Sales team on 30 Oct 2018
Dear Monica, Thank you for your support to our hotel, Thank you for your good recommend to our hotel, Hope see you in next years Thank you so much

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were spacious and comfortable with a great size balcony. Staff were friendly. Buffet breakfast was adequate. Hotel's location is great - all main attractions of Hoi An are walking distance. Only criticism i had was that the main lobby and dining area were hot and muggy and the big portable units that were being used were not doing much (when switched on).
Stayed 3 nights in Sep 2018
Response from Sales team on 30 Oct 2018
Dear Pawel, Thank you for your support to our hotel, Thank you for your good recommend to our hotel, Hope see you in next years Thank you so much

10/10 Excellent

George, Hobart Tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Every staff member was friendly and helpful. the housekeeping staff were exceptional in the "doing the little extra" to make the stay more enjoyable. the hotel is in a great area near the 'Ancient town' and good walking distance to shops and good restaurants. Cannot fault the hotel ~ a good experience ~ will stay there again.
Stayed 7 nights in Sep 2018
Response from Sales team on 28 Sept 2018
Dear George, Thank you for your support to our hotel, Hope to see you in next years Thank you so much

2/10 Terrible

Julros, sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Walked out
Couldn’t stay in a mould and mosquitos infeasted room. Changed room but the conditions weren’t much better. The hotel is very run down and unclean. It’s more like a 2 star. Didn’t even unpack and left.
Stayed 4 nights in Aug 2018
Response from Sales team on 8 Sept 2018
Dear Julros, Sorry for this problem form our hotel, We will fix everything now, Hope you have good trip Thank you so much

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hoi An holiday
Hoi An is amazing town. Hotel is nice with a very good location and good swimming pool. There is no residents' lounge which is a pity. Overall good value for money
Stayed 7 nights in Jul 2018
Response from Sales team on 14 Sept 2018
Dera Keith, Thank you for your good recommend to our hotel, Hope you have good trip, Thannk you so much

10/10 Excellent

Dids, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and close to old city Hoi Ann
After our flight from Sydney to Singapore left 1 1/2 hours late from Sydney, we missed our transfer flights from Singapore to Da Nang airport, we phone our accommodation to tell them not to pick us up that night and they were so nice. They were happy to still pick us up the next day which then was another 1 1/2 late again. We were greeted with a wide smile and as always wonderful hospitality. Thahn Bin Resort Riverside Hotel is the secong time we have stayed there before as it is not only lovely accommodation , but is walking distance to Old City Hoi Ann, and the night Markets and they have their own bicycles you can hire straight out the front which we road everyday for 40,000dong each all daytill 10.00pm at night. The rooms are clean and beautifully modern with lots of marble floors and very large rooms. The beds are comfy and the much needed air conditioners work great to keep you cool. The breakfast is great with all different cuisine and the staff are so friendly and warm. Nothing is too hard for them. They booked us trips without any fuss and organized anything we needed with a smile. I highly recommend this place with 5/5 stars in all aspects. We will be back to stay again. Thank you once again for transport back to Da Nang and a history lesson on the way back to the airport. Lovely kind people. Highly Recommend.
Stayed 8 nights in Jul 2018
Response from Sales team on 14 Sept 2018
Dera Dids, Thank you for your good recommend to our hotel, Hope you have good trip, Thannk you so much

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A colonial looking building near the riverside, the building was a little dated, lift and stairs were a little worn, but the pool was good, albeit crowded. The view of the pool/river is pleasant, however the other side had absolutely nothing to see, in fact we had to keep the curtains drawn because of construction across the road. Good location, close to the ancient town of Hoi An, and also short walk to the night market. Buffet breakfast was sufficient, staples were a little bland but there was enough variety, the selection did not change much from day-to-day. Our group of 7 (4 rooms) noticed a significant difference in the air-conditioning with the double rooms (both garden and river views) having much more powerful AC compared to the garden view twin rooms.
Stayed 3 nights in Jul 2018
Response from Sales team on 14 Sept 2018
Dera Jon Thank you for your good recommend to our hotel, Hope you have good trip, Thannk you so much

10/10 Excellent

Allison, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great room
I really enjoyed my stay here. I got a free room upgrade when I arrived and loved it. The pool was very nice as well. I’d say the only areas for improvement would be improving the quality of breakfast and giving the guests complimentary water in the rooms, which most hotels in Vietnam do. However these are minor things and I still think the hotel is excellent.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, good location, weak AC
The staff were amazing and very helpful. The breakfast was pretty good, though not as elaborate as some we’ve seen. The location was central and it was easy to get to the old town which was just a few blocks away. The only real issue we had was that the air conditioning in our room was very weak and it was pretty hot at night. But overall would recommend, good value for money.
Stayed 3 nights in May 2018

10/10 Excellent

luci, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Place to stay in hoi an
Can’t say enough about this hotel. Rooms were great, very clean , bed so comfy and aircon fantastic. Staff were very nice and helpful.Breakfast very good with plenty of selection.Excellent location to old town .Have stayed in many four/ five star hotels around the world and in terms of value this hotel would have to be right up the top of the list.
Stayed 2 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect place to stay in Hoi An, near all the best things. The beach hotels are a 15 min taxi ride away from the action and a boring area. Good hotel, lovely staff. Will be back.
Stayed 5 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and great staff
We went as a family of 6 - 2 adult children with their partners visiting for a family wedding. From the time we checked in nothing was a problem from getting a last minute shirt ironed to having clothes delviered to our room we had got made. The locoation is excellent, right by Old Town and the pool is the perfect place to relax after a day out and about. Very close to all the restaurants and bars. Would highly recommend

8/10 Good

Branimir, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel not to big with nice pool area
Stayed at this hotel for 5 nights with my wife. Had top floor room with nice pool and river views. It's got a nice buffet breakfast and nice pool area which never seems to get crowded. The location is fairly quite but you are only a short walk from the Old Town maybe 5 minutes The staff were all very friendly and if you need some clothes made one staff member who looks after the outside area named Hien his wife is a great tailor named Loan Her shop is called Nhung
Stayed 5 nights in Apr 2018

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing visit
Nice hotel in very good location for old town
Stayed 4 nights in Feb 2018

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Would definitely recommend this hotel to my clients!
Stayed 2 nights in Jan 2018

10/10 Excellent

Tim, Lytham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very stylish hotel close to town centre
Lovely big room with a nice balcony. Very friendly staff and easily arranged airport transfers.
Stayed 2 nights in Dec 2017

6/10 Okay

Rebecca

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel right in the old town.
Nice hotel in a great location a minutes walk from the old town and loads of restuarants. Staff were great and rooms a really good size. The Pool was really nice too! Neg - The hotel is a little dated and needs a lick of paint in places. Breakfast was ok but nothing special. Good value for money though
Stayed 3 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

Phuong

Liked: Cleanliness, property conditions & facilities, room comfort
My stay was so so. Even the room was spacious and the hotel has great pool and view. However, the staff was not very friendly and unprofessional. We came by bike, they didn't greet us or help us to park. And they rarely smile. It would be a great hotel if they could improve the quality of the staff.
Stayed 1 night in Dec 2017

10/10 Excellent

MANH DOAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hoian
Amazing Hoian river view, happy time with local market, good foods, good price, so nice.
Stayed 1 night in Nov 2017

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great hotel, excellent location, nice pool area and nice rooms
Stayed 3 nights in Oct 2017

10/10 Excellent

Ken, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 comfortable nights
Great position, great pool ,beaut room ,OK breakfast, all at a more than reasonable price. If I return I would not look elsewhere.
Stayed 4 nights in Oct 2017

8/10 Good

Christina, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
We arrived and my 86 uear old mum had been sick. The staff were so attentive and arranged a massage to help with her blood circulation They arranged a room without stairs, so she didnt have to deal with climbing.. can not fault the place except it yook the shower a few minutes to heat ip. Otherwise, Awesome loxation & awesome staff. Like a second home !
Stayed 3 nights in Oct 2017

8/10 Good

Jill, Bendigo, Australia

Liked: Cleanliness, staff & service, room comfort
Close to town, could walk most places
Pool was good, breakfast had plenty to offer and quite varied. We were in a ground floor room out the back so was quite noisy at times with a road running alongside.
Stayed 9 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service.
My room was large and had a great view of the pool and the river from the balcony. The hotel is located a very short walk to the old town, and the staff were very helpful.
Stayed 3 nights in Sep 2017

8/10 Good

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.great location..just to many school groups who were so noisy
Stayed 5 nights in Sep 2017

10/10 Excellent

jmillington92

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and location
We stayed here for 4 nights on a tour of Vietnam. The hotel itself is clean, our room was spacious and the bathroom very modern. The pool and surrounding areas were clean and comfortable. Breakfast was great and the dining room was clean and comfortable. The hotel also offers the ability to book tours from the reception which we did. The tour was great and was only a small group of 5 The hotel is 5 minutes walk into the old quarter and 5 minutes to the night market. It is in the perfect location. I would highly recommend this hotel to anyone staying in hoi an.
Stayed 4 nights in Sep 2017

6/10 Okay

Vicki, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD LOCATION
We stayed for 3 nights. The staff were excellent, food was good and the pool large. Walking distance to all the shopping and restaurants. The room was large, clean, quiet with everything you needed. Would recommend to friends. Value for money.
Stayed 3 nights in Sep 2017

4/10 Poor

Stacey, Los Angeles, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good Location, rundown rooms
We booked the hotel on Expedia based on the images provided of the hotel. When we checked in we were extremely disappointed. The images were obviously taken when the rooms were at their prime. There were dead cockroaches in the hallway outside our room. Our room reeked of cigarettes and did not feel new clean like the images suggest. The bathroom grout looked moldy and the bedding old. They only allow you one key which is required to run the AC so the room is HOT every time you enter and takes a good deal of time to cool down. I admit, I like nicer hotels, so this may be fine for many people, just not my husband and me. We checked out early and into a hotel we felt more comfortable in. The hotel is in a great location so if you are ok with the things I noted, it may work for you.
Stayed 4 nights in Aug 2017

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely riverside hotel
Me and my girlfriend stayed at this lovely hotel for 4 nights and had a wonderful stay. Everything that was worth seeing literally a 5 minute walk. As for the hotel itself the rooms were very spacious and clean enough. The only slight problem I had was with the showers. The best part of this hotel was the pool it was a very big pool and really nicely kept too. I'd thoroughly recommend this hotel to anyone that's choosing to stay in hoi an which is a magical place to visit
Stayed 4 nights in Sep 2017

10/10 Excellent

Leah, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Really close to Ancient Town, great pool and excellent food. Really nice hotel with friendly staff.
Stayed 2 nights in Aug 2017