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Reviews of Muong Thanh Da Lat

4 out of 5
Muong Thanh Da Lat
4 Phan Boi Chau St., Da Lat, Lam Dong

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 30 reviews" "
Rating 8 - Good. 10 out of 30 reviews" "
Rating 6 - Okay. 13 out of 30 reviews" "
Rating 4 - Poor. 0 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Cleanliness
Dated and charmless
These type of hotels are to be found all over SE Asia, coach package tours used by locals, Koreans and Chinese. They usually arrive in the afternoon and depart early in the morning, making a racket on both occasions. On a positive note, its well located and the staff are friendly and professional. Negatively, the breakfast is as bland as the rest of the hotel.
Stayed 3 nights in Jan 2024
Response from Duong Xuan Thang - General Manager on 26 Jan 2024
Dear Mr. Andrew,We sincerely appreciate your taking the time to share your feedback on your stay at our hotel.We are delighted that you highly praised our convenient location and the friendly, professional staff. It is a great source of pride for us and serves as motivation to continue maintaining and improving the quality of our services.We deeply regret any inconvenience you experienced due to the bustling crowd, especially during the evenings and early mornings. Regarding the breakfast, we sincerely apologize if it did not meet your expectations. We will reassess our menu and work on enhancing the quality to provide the best experience for our guests.We look forward to welcoming you once again and hope for the opportunity to offer an even more perfect stay in the future. If you have any specific feedback or other requests, please do not hesitate to contact us directly. Thank you sincerely for your valuable feedback.

6/10 Okay

Tho

Stayed 3 nights in Mar 2023
Response from Sales Department on 13 Mar 2023
Xin chào Chú Tho,Khách sạn Mường Thanh Đà Lạt trân trọng cảm ơn Quý khách đã lưu trú tại khách sạn và dành thời gian để khích lệ và góp ý cho khách sạn. Chúng tôi hy vọng được đón tiếp Quý khách trở lại khách sạn trong thời gian gần nhất.Xin trân trọng cảm ơn.

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good one
Good location to most attractions
Stayed 2 nights in Dec 2022
Response from Sales Department on 25 Feb 2023
Dear Mr. David,Thank you for your review! We are delighted to hear that you found our location convenient for accessing the nearby attractions. We hope you had a wonderful stay and we look forward to welcoming you back in the future.Thanks and best regards,

8/10 Good

tho, rowland heights

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Oct 2022
Response from Sales Department on 17 Oct 2022
Xin chào Quý Khách,Khách sạn Mường Thanh Đà Lạt trân trọng cảm ơn Quý khách đã lưu trú tại khách sạn và dành thời gian để khích lệ và góp ý cho khách sạn. Chúng tôi hy vọng được đón tiếp Quý khách trở lại khách sạn trong thời gian gần nhất.Xin trân trọng cảm ơn.

6/10 Okay

Jennifer

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not 4-star hotel as stated!
Be warned! This hotel is NOT a 4-star hotel (according to US standards) as indicated on hotels.com. In my personal opinion, it is a 2.5-star hotel; 3-star max. And here is why: PROS: Location - The hotel is located in a convenient location that is near cho Dà Lat (Da Lat market), night market, bars, and eateries. Everything is walking distance, roughly 0.5 miles or less than 1 km Customer service - The staff members of the hotel are very attentive and kind. When we first checked into our room, the lock for the door was not working properly and did not lock. We informed the front desk staff, and the maintenance team immediately came to our service to change the entire lock. The staff apologized profusely for the inconvenience and even sent a platter of fruits as an apology gesture, which I thought was nice. Now to the CONS: Cleanliness - This hotel needs a major renovation. The rooms are old. The walls are stained. The carpet has cigarette burns, even though all rooms are non-smoking. The bathtub has mildew. You can see all this for yourself in the pictures included. Very bare basic room amenities - The hotel provides basic room amenities like shower gel, shampoo, cotton swabs, etc. There is no iron/board, or microwave. Room slippers provided looked like they have been used several times before. Ew! As I mentioned before, with all things considered, I would rate this room 2.5-3 stars. If you don’t mind a little grime, then this hotel may be for you
Stayed 2 nights in Jan 2020
Response from Sales Department on 29 Jan 2020
Dear Ms. Jennifer, Thank you for your mentions. We will fix these problems and hope to see you next time with better services. Thanks and best regards,

10/10 Excellent

yuan haw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, safe, clean
Convenient to the lake and night market, clean and safe. Wife left wallet in room and room service did up the room but left the wallet and monies intact.
Stayed 3 nights in Aug 2018

2/10 Terrible

huong, toronto

Disliked: Staff & service
Bath room no hot water, my wife bath in cold water,
Stayed 2 nights in Dec 2017

8/10 Good

Elena

Liked: Staff & service, room comfort

8/10 Good

Daniel, Singapore

Liked: Cleanliness, room comfort
Hotel location walking distance to Lake and Market
This hotel is quite old building. The lake and market is walking distance. Our room comes with city view and blocked by pine trees.(2nd floor). No great window view. The pool is indoor pool and the gym is under maintenance. Gym sportman will be disappointed if you are reqular. The staff is quite friendly and speak simple english. The hotel WiFi signal poor intermittently. The morning breakfast are quite standard buffet at basement floor and no window view. We are offered with free used motorbike for going outside gym. This is the big bonus provided. Overall, this hotel location is quite peace to stay.

6/10 Okay

Larry P, Virginia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, but should not be a 4-star.
Hotel is run down. TTC corporation needs to spend money maintaining and upgrading the facilities, bathroom, and especially putting a heater system in the hotel. It was very Cold!!! We could have got a much better hotel for the price.

8/10 Good

BALLS, Singapore

Liked: Staff & service
Nice hotel at Da Lat
Staff were ok, breakfast was decent. Night Market have tons of cheap and great food. Many things to buy too IE clothing. Weather is cold.

8/10 Good

Honest-Review, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Good, Affordable, Convenient
My fiancée and I stayed a few nights here while visiting Da Lat. The room was not too expensive compared to the higher end hotels, as a westerner the price was a bargain. Checkin was a bit of a mess because a large tour group was checking out and housekeeping had to prepare the room. The bathroom was a bit dated but had a lot of amenities. Standard room with table, chairs, tv, refrigerator, closet... What really surprised me was how comfortable the mattress was. I've slept on quite a few beds in Vietnam in many different cities while traveling and this bed gave me a great night's rest. The breakfast in the mornings was quite good too. We tried the spa in the hotel and found it to be cheaper than most places in/around town. The service was great, I regret not being more generous with tipping... Didn't try out the pool or saunas but saw many people making use of it. Overall, I came there with a bad impression but soon found it to be quite charming and cozy. The staff were always friendly and smiling and quick to help with anything we inquired. Room service is cheap and lot of services on site. We chose the garden view room, but our next stay will be a city view if we come back.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Good location but room to improve
My wife and I overall had a great experience while in Dalat but used the hotel merely as a place to crash. The location served as a good spot to begin our daily activities. It's very close to the lake and about a 10 min walk from the backpacker area of town. The pool, bar, and restaurant were all downstairs in the basement. The restaurant did have a nice outdoor patio but we only went for the complimentary breakfast. Otherwise, the restaurant prices were excessively high for a hotel, but especially for one in the country. The room was decent and served as a good landing pad after a long day exploring the area. The staff was moderately helpful when approached with questions but, unlike our other bookings in Vietnam, didn't offer any advise, maps, or basic information about the area upon our arrival. Not necessary a bad thing, but it's always appreciated when visiting a unfamiliar area for the host to give you some bearings of, at the very least, where you are and what's around you. I would recommend this place to couples or families who are not looking to use the hotel facilities much and just looking for a basic, comfortable room in a quiet location close to the lake.

8/10 Good

Ashley, Australia - VIC - Melbourne

Liked: Cleanliness
Close to the lake

10/10 Excellent

Nadia, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Moderate; Service: Remarkable; Cleanliness: Lovely;

6/10 Okay

colin, m

Liked: Cleanliness, staff & service, room comfort
Good location & very helpful staff.
Very helpful & friendly staff. A couple of minor things wrong with the room. All over going well until we were checking out & the manager insisting we give a good review. Not happy!

6/10 Okay

R Hee, Singapore

Liked: Cleanliness, staff & service
Expected more
Weak wifi connection. Not much of a lake view in spite of staying in deluxe room. Breakfast could be better.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good Hotel, but bad service
This hotel does not cater to western customers. Their primary client is local or regional. The facilities are very nice and well landscaped. They provide clean and well outfitted rooms. The hotel building is 3 or 4 star but the staff is not. They are rude to foreigners and seem to treat everybody with an air of suspicion. They check your room for anything missing and will charge you even if they can't find a spoon for your morning coffee. The food at the hotel is mediocre at best. The local foods sellers are much better and I recommend taking your meals outside the hotel. Over all a hotel is more than the room you sleep in and this hotel rates 2 stars just based on the bad service.

6/10 Okay

Kwangsoo

Stayed 2 nights in Nov 2020

6/10 Okay

s.f, japan.kyoto

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
市場や湖から近く良いロケーション
近隣の騒音が深夜まで続き苦痛。特に大音量のカラオケが窓の外で鳴り続ける。窓を閉めて音量は大きく聞こえ、エアコンがないため暑く寝苦しい。窓を開けると涼しいが、騒音がひどく眠れない。ホテルが原因の問題ではないが、それゆえにホテル側で解決が難しく改善は見込めない。今後利用することは無いと思う。フロントにも部屋を変えるよう要望したが、満室で対応不可であった。
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveller

Vật dụng phòng tắm chưa được sạch sẽ
Nhân viên khách sạn nhiệt tình, nhỏ nhẹ

10/10 Excellent

Thien Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khach San dep
Tuyet voi!

8/10 Good

amy, seoul

Liked: Cleanliness, staff & service, property conditions & facilities
small but really good hotel
looks small from the pictures. but its close to lake every staff was kind and the food was great

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Opgradering
Pga vand fra loftet blev vi opgraderet til et luksusværelse

10/10 Excellent

Ngoc Vinh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiện lợi, thân thiện và sạch sẽ
Tốt
Response from General Manager on 9 Nov 2016
ci với khách sạn lần sau.ảm ơn quý khách đã hỗ trợ đặt phòng tại khách sạn. Mong chào đón quý khách quay lần sau.

6/10 Okay

Che-Kun, 台灣

地點很棒,小地方需要改進
1.房間洗髮精和沐浴乳給的超少,2人根本不夠用 2.跟櫃台多要個房卡鑰匙也不給 3.早餐餐點品質不佳,也沒有管制人數,明明就滿桌了還放人進來,還要跟別人共桌吃飯 4.優點:飯店內的THE ESCAPE BAR實在太棒了

6/10 Okay

Lina, Göteborg

Disliked: Cleanliness
Average hotel
Average hotel with some issues regarding cleaning. Stains on both walls and floors in room. The breakfast tables were not well cleaned with crumbles and napkins not taken away. No response on e-mails sent prior to visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt helghotell
De hittade inte vår bokning först när vi kom, men var väldigt trevliga och bjöd på te medan vi väntade i lobbyn. Vi blev sedan uppgraderade från ett Superior till Deluxe Superior-rum som jag tror innebar att vi dessutom hade ett hörnbadkar och utsikt över sjön. Hotellet har en trevlig bar med livemusik och det var en riktigt duktig kille som sjöng. Lördag kväll hade restaurangen BBQ i trädgården. Det enda som vi inte var riktigt nöjda med, var att det verkade som om poolen bara var öppen på eftermiddagar. Vi hade velat använda den på förmiddagen, men då var det helt nersläckt därnere och fanns inget lyse man kunde slå på själv. Bra centralt läge.

8/10 Good

Louise, Odense

Liked: Cleanliness, staff & service, room comfort
Jeg havde et fantastisk ophold på Blue Moon, og endte med at forlænge mit ophold der, da byen er fantastisk og hotellet var et rigtig dejligt sted, hvor personalet gjorde alt for at hjælpe og man virkelig føkte sig velkommen. Værelserne er fine, rene og med alt hvad man har brug for - fitness centeret er dog ikke i topklasse og poolen som er indendørs er ikke den bedste jeg har oplevet i Vietnam. Men til gengæld var deres spa virkelig lækkert og gode tilbud på behandlingerne. Kan klart anbefale andre at booke sig ind på dette hotel hvis I skal besøge Da lat