Cypress Village Hotels, Irvine

"Yes"

"Good for the price. A lot of foot traffic so understandable that the lobby is hard to maintain but would’ve made a better first impression if carpets were vacuumed and elevator was clean. We were able to store our luggage until check-in, there is a water refill station & nice gym, and walkable distance to Starbucks. It’s a great location if you’re going to Disneyland. Rooms have been renovated from previous hotel so still newer & in good condition. We chose this location partly due to it having a laundry facility but it was closed and being worked on our entire stay. "

"15 minute walk to Disneyland resort. Holtel was clean. Good price. I was expecting the worst due to some reviews but it felt safe, quiet and close to a mall and restaurants. "

"Kids loved the pool area"

"Staff was friendly and informative. My room was clean. It was nice that my room had a full kitchen with the necessities. Bathroom was stocked with towels and toiletries. Breakfast was delicious. Diffrent selections daily. You can make your own waffles. Thank you to Mario and the breakfast staff for all you do."

"Check in was a breeze, room was very clean, the A/C kept our room nice and cool. Housekeeping was amazing. Overall, our experience from the moment we drive into Knott’s Hotel parking lot, everything was excellent and smooth experience. Will be back."

"Normally I would have no issues checking in a little early but this time my room was not ready until well after 3pm. Work was being done with exterior windows and two large mechanical cranes occupied several parking spots and a large charter bus was parked in front of main lobby entrance. "

"Good overall "

"The hot tub had feces in it while we were in the hot tub. We did not notice until we got out and turned off the bubbles. It was full of feces at the bottom, cloudy and disgusting. When we tried to report it to the staff they were very rude and hung up while I was trying to explain to them what happened. No apologies were given. Just a “yes this has already been reported” and a hang up. If it was already reported why were my children allowed to jump in? "