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"Excelent pool, room AND staff... Poor food"

"Overall we liked it. Staff was great. Pools were clean and nice and not overcrowded even though it was during a spring break. Food is great the only problem is that the hotel rooms need an upgrade. Rooms outdated and furniture inside the rooms is old. Beach and water is nice but garbage from the beach needs to be cleaned regularly."

"Great airport shuttle, very clean "

"It was fine. A little tired but served its purpose for an overnight stay. "

"Great time."

"Excellent room and food "

" My fiance and I recently stayed at Planet Hollywood Costa Rica and overall had a great experience, especially with the Star Class service. While the housekeeping could have been better—there were a few inconsistencies with room cleanliness, mainly our bathroom & shower walls and restocking the in-room coffee with pods. What truly stood out was the Star Class butler/concierge service. Henry, our butler, was absolutely amazing. He went above and beyond to make sure everything was taken care of—from reservations to special requests—and was always attentive, responsive, and genuinely kind. His level of service really elevated our entire trip and made us feel taken care of every step of the way. The resort itself is nice and friendly staff, good food options, and a fun atmosphere. Special thank you to Henry for making our stay unforgettable—I would definitely return because of service like his!"

"Superb. Gorgeous property."

"Staff are very good, two pools and great walkable beach. Not a party venue but relaxing place. "