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"The service was fantastic! Great Job!!!👏 My family and I were very pleased."

"everything stood out. From the amenities, to staff and most importantly the food."

"Everything was great. Lots of steps and walking but the scenery was beautiful for it."

"Left too early didn’t get breakfast "

"We just finished our fabulous stay. The room was spotless and we so appreciated the VIP welcome fruit platter! The grounds are clean, workers are friendly and very helpful, and the food was delicious. We enjoyed the hot springs and loved venturing to a couple of the Waterfalls. We did an all day adventure tour and had an amazing time tubing down the river, followed by ziplining through the canyon. Our only complaint was at dinner our first night we waited just under one hour to receive our food. It was delicious, just wished we didn’t have to wait so long. We ate at the bar the following night and food came quickly. "

"We traveled as a party of 6 and had a wonderful week. Because we booked through Expedia, the resort seemed to place special significance on our reservation — we received Expedia wristbands & door hangers, which made us feel oddly VIP (maybe damage control given mixed reviews, but we felt well cared for). Don’t believe the haters — they truly aim to please. Do the pre-check-in if possible. The app didn’t work for me, and the in-person process is long when you just want to start vacationing. Had a hiccup at check in. Noella came over as we sorted it out and turned things around. She gave us her direct number, checked in frequently, comped us a cabana, and got us into every restaurant as desired. She is truly an angel and made sure a small glitch didn't turn into a big deal. Restaurant food was excellent; buffet was hit or miss but had surprises — especially made-to-order items. Pro tip: bacon is only available by asking the omelet cooks. Dinner at the restaurants is the way to go, every meal our group ordered was delicious. At the time of writing, this is the only resort in the bay, so the beach is not crowded. Kayaks and paddleboards require reservations and they have only 2 of each total. Beach vendors were friendly, conversational, and respectful — never pushy. Lovely people. Love the Tico spirit. Shout out to Emu for having those tequila shots always at the ready! Great resort for day drinkers: fun daytime party vibe, quieter nights. DJs were meh. Pura Vida! "

"The staff were amazing! Shout out to Kendy from the main restaurant, the Chef, Daniel from the pool bar and Hazel from the front desk. The food and drinks were so good and the service was amazing. The hotel is nice and quiet with plenty to do and the beach is lovely."

"Clean, friendly staff, amazing location and activities. Loved every minute!"

"Great facility. Has so many pools. "