Crown Point Hotels, Laguna Beach

"When I arrived, the front desk staff members were very welcoming and professional. During my stay, the service staff members were very friendly. The room was beautiful and extremely clean. You all exceeded my expectations!"

"The good reviews have me mystified! The room was one of the most uncomfortable I’ve ever stayed in. The property is incredibly dated and in desperate need of refurbishment. The bathroom layout is plain dumb. Nowhere to hang towels. , let alone swimsuits. There is no place to hang a hand towel so it’s damp all the time. We were next to the swimming pool but couldn’t dry our wet swimsuits. The front desk staff were apathetic at best. No offer to help with bags and no elevators for bags. Not sure what the $40 per day resort fee paid for besides towels but seemed a bit excessive for just towels. Awful experience and we couldn’t wait to leave. "

"The property was clean and staff was friendly but the bed was way to soft, I didn't get any sleep. I would return if they changed the mattress to something a little firmer"

"It was comfortable and clean. Very close to the park. "

"Great"

"Clean spacious room. Nice shower. "

"Very friendly staff. "

"Great stay"

"Wish I could of gave this hotel 5 stars but unfortunately the lack of communication regarding non functional pool takes that away with also in a terrible location far from the park and also room floors were filthy and ac was super loud and also beds were very uncomfortable and showers were terrible "