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Reviews of Econo Lodge Alabaster

2.5 out of 5
Econo Lodge Alabaster
20-22 Lynch Street, Cowra, NSW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 175 out of 306 reviews" "
Rating 8 - Good. 105 out of 306 reviews" "
Rating 6 - Okay. 22 out of 306 reviews" "
Rating 4 - Poor. 4 out of 306 reviews" "
Rating 2 - Terrible. 0 out of 306 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Very hay, will stay again.
Stayed 1 night in Apr 2024
Response from Ian, GM on 14 Apr 2024
Thank you for your review, David. We are glad you want to stay again - sounds like we ticked all the boxes for your recent stay!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

6/10 Okay

Chris

Travelled with partner
Disliked: Property conditions & facilities
The property was very dated and tired. Worst of all there was a strange lingering smell in the room. The air conditioning got rid of it when on. Because of the location of the motel, large trucks passed all through the night.
Stayed 1 night in Mar 2024
Response from Ian, GM on 9 Mar 2024
Thank you for your review, Chris. Our location is something we cannot change, however, with research our guests, via google maps, can seek an alternate location to book if they find our location to be unsuitable. Truly pleased your air conditioning met all expectations!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

4/10 Poor

Rethi

Stayed 2 nights in Jan 2024
Response from Ian, GM on 9 Mar 2024
Thank you for your review, Rethi. I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We both had the most comfortable peaceful night's , the food was lovely & service very very friendly, this was our 2 visit & we well differently be coming back for another stay
Stayed 2 nights in Dec 2023
Response from Ian GM on 20 Dec 2023
Thank you for your review, Karen. I am really pleased that our room service dinner and breakfast met, and exceeded your expectations at the Econo Lodge Alabaster, Cowra. I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Neville

Happy
Stayed 1 night in Oct 2023
Response from Ian GM. on 19 Oct 2023
Thank you for your review, Happy. We are happy to, in that you enjoyed your stay - thanks for the wonderful feedback!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Chris

Stayed 1 night in Jul 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog approved
Great place to stay, little bit of road noise, but slept well. Clean, comfortable and dog friendly too.
Stayed 1 night in Jun 2023

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
its a tradie place to stay they get up very early and make lots of noise. dont think about sleeping in
Stayed 1 night in Jun 2023

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean spacious. The owner stayed open late for us at the last minute.
Stayed 1 night in May 2023
Response from Ian McLaren GM on 15 May 2023
Thank you for your review, Dale. I am truly glad that our motel room met all your expectations - we did stay up as we like to greet all guests on arrival!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

6/10 Okay

Maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Don't bother paying extra for the full breakfast. You can only pick three items out of juice, preserved fruit, cereal or toast.
Stayed 1 night in Apr 2023
Response from Ian, General Manager on 1 May 2023
Thanks Maria,Our continental breakfast package is very popular - guests can choose three items per person from cereal and fresh milk; juice in a glass bottle; fruit and/or toast with butter and spreads.Alternately guests could also choose our breakfast gift boxes which are also available as part of this package.The cost is 10 per person, purchased directly from the menu the cost is 12.I am truly sorry that this did not meet your expectations - you should have mentioned this on check-in, and we would have amended your booking.Looking forward to greeting you on your next visit to the Econo Lodge Alabaster.Regards,IanEcono Lodge AlabasterCowra

10/10 Excellent

Rowan

Stayed 2 nights in Apr 2023
Response from Ian Owner on 6 May 2023
Thank you for your review, Rowan. I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Lew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Mar 2023

10/10 Excellent

Janette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Ian was very welcoming upon my arrival. The room was spacious, the bathroom modern and exceptionally clean. The room had Foxtel with movies which made for a relaxing evening. Bed was comfortable. Will definitely be staying again.
Stayed 1 night in Feb 2023

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean simple rooms. Very affordable and close to tourist activities
Stayed 2 nights in Feb 2023
Response from Ian GM on 20 Feb 2023
Thank you for your review, Danielle. Our rooms are very clean and a great credit to our cleaners - Tammy, Amanda, Carly and Tiffany!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian, Owner.

8/10 Good

Narelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2023
Response from Ian, GM. on 18 Feb 2023
Thank you for your review, Narelle. I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian, Owner.

8/10 Good

Bernard

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price
Response from Ian GM on 13 Jan 2023
Thank you for your review, Bernard, The Econo Lodge Alabaster Motel in Cowra is a great option for premium, economy motel accommodation!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian, Owner.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Room was clean. Location is great. Quiet street and we can see the stars clearly at night.
Stayed 1 night in Dec 2022
Response from Ian GM on 1 Jan 2023
Thank you for your review Anonymous. We always aim for very clean motel rooms - I am glad that we met and exceeded this most basic expectation!!I look forward to greeting you, and to check out our stars, on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Glenn

Stayed 1 night in Dec 2022

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, good locationbut truck noise during the night.
Stayed 1 night in Aug 2022
Response from Ian GM on 30 Aug 2022
Thank you for your review Tony. Our deluxe rooms are a great option for a quiet nights sleep - set 100 meters off the road; very clean and spacious, these rooms are a great option at the Econo Lodge Alabaster, Cowra!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owner. Gave me a discount card for the RSL which was appreciated. The (optional) breakfast was lovely. The room was lovely and big and had everything we needed. Would definitely stay again.
Stayed 1 night in Jul 2022
Response from Ian Proporietor. on 15 Jul 2022
Thank you for your review Katherine. Cowra Bowling Cub is running a great promotion - all motel guests receive member prices and on presentation of the introductory card a $5 discount is also given!! Our breakfast menu is also a great option!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free upgrade, modern, clean and comfortable room. The owners are lovely. We stayed an extra night.
Stayed 1 night in Jul 2022
Response from Ian Owner on 11 Jul 2022
Thank you for your review Stephen. We do offer upgrades occasionally - depending on the circumstances - I am truly happy that you enjoyed your upgrade!! Looking forward to greeting you on your next visit. Regards, Ian Econo Lodge Alabaster Cowra

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Room was great. Very warm and clean.
Stayed 1 night in Jul 2022
Response from Ian Owner on 11 Jul 2022
Thank you for your review Jennifer. We train our staff to offer friendly, professional service - we value our guests and like our guests to think of our motel as their Cowra home away from home!! Looking forward to greeting you on your next visit. Regards, Ian Econo Lodge Alabaster Cowra

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious clean room, very comfortable bed and has Foxtel.
Stayed 1 night in Jun 2022
Response from Ian - Econo Lodge Alabaster on 7 Jul 2022
Thank you for your review. Our Foxtel service is excellent with over 80 channels and 1000 movies on demand along with the ability to cast your device to our tv's!! Looking forward to greeting you on your next visit. Regards, Ian Econo Lodge Alabaster Cowra

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff friendly
Stayed 1 night in May 2022

10/10 Excellent

Colin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closer to the edge of town rather than the middle.
Stayed 3 nights in May 2022
Response from Ian on 18 May 2022
Thank you for your review Colin. Exactly, this is an issue we cannot resolve - we simply cant move the Econo Lodge Alabaster!! Google maps are a great option for guests to check a location!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the stay. Was great and highly recommend.
Stayed 1 night in May 2022
Response from Ian on 18 May 2022
Thank you for your review Emily. We appreciate your recommendation and are truly happy that you enjoyed your stay. I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Sophia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was clean and comfortable
Stayed 1 night in Apr 2022
Response from Ian on 3 May 2022
Thank you for your review Sophia. We always aim to have the cleanest motel rooms in Cowra - our three cleaners, Tammy; Amanda and Sharon always clean the motel rooms to a high standard!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Deborah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked only 1 hour before we arrived, while it is a little way out of the centre of town, the owner was so lovely, we also arrived quite late after a long day of working then a 3 hours plus drive. He recommended a place to eat, organised us a courtesy bus as well. The room was massive, the shower is AMAZING. I always love a place with a good shower. We will stay there again when we travel through the area.
Stayed 1 night in Apr 2022
Response from Ian on 1 May 2022
Thank you for your review Deborah. Our policy is to treat all our guests in a friendly manner, and yes, we do have great eating places in Cowra!! The Cowra Bowling Club is currently welcoming motel guests with club member prices, and a $5 complimentary credit on arrival!! Their courtesy bus runs on Friday and Saturday night!! Our showers are "motel famous" - plenty of hot water and great water pressure!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Chi

Stayed 1 night in Apr 2022

4/10 Poor

Jim

Stayed 1 night in Apr 2022

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
500m from family which was the reason we were in town.
Stayed 1 night in Mar 2022
Response from Ian on 15 Mar 2022
Thank you for your review Sue. Really pleased that you could catch up with family within a short distance of where you were staying - the Econo Lodge Alabaster aims to be a family friendly motel!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! Thank you Ian for being so friendly and professional. The room was very clean. I will definitely stay here next time I'm in town.
Stayed 1 night in Jan 2022
Response from Ian on 10 Jan 2022
Thank you for your review Helen. We aim to please on two fronts - very friendly service and extremely clean motel rooms - really pleased that we ticked both boxes!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

HAKAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 3 nights in Jan 2022
Response from Ian McLaren on 7 Jan 2022
Thank you for your review Hakan. Friendly service is our motto along with clean refurbished rooms at great everyday rates!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian, Owner.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Room very clean and has everything you need. Parking right at the front door of the room, fantastic
Stayed 2 nights in Dec 2021
Response from Ian on 6 Dec 2021
Dear Anthony, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you Anthony for your business - I truly appreciate you choosing our motel when you stayed in Cowra. I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Kind regards, Ian McLaren Proprietor - Econo Lodge Alabaster Motel Econo Lodge Alabaster Motel

8/10 Good

christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower and cosy bed.
Stayed 2 nights in Dec 2021
Response from Ian on 6 Dec 2021
Hi Christine, Thank you for your review. Our showers are great value, plenty of water pressure and the hot water is actually hot!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian

10/10 Excellent

Rose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the property I liked the interaction with staff as to where to go/eat? I didn't like the pot holes at the entry to the room..BUT, in saying that the entire area was going through a long rainy period. I would have no hesitation in recommending this place to any of my friends
Stayed 5 nights in Nov 2021
Response from Ian on 5 Dec 2021
Thank you for your review. Great that everything worked well, and for your information we are dealing with the potholes this week. Looking forward to greeting you on your next visit. Regards, Ian

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021
Response from Ian on 22 Nov 2021
Thank you for a great score!! Ian

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy as....
Spacious room and bathroom. Comfortable bed. Quiet. Safe. Friendly check in. Walk to downtown.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique. No criticisms.
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ e stayed at this property and again it suited our need perfectly.
Stayed 2 nights in May 2021
Response from Ian - Proporietor. on 25 May 2021
Thank you for your review. Glad we ticked all boxes for your stay and I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra, 2794, N.S.W.

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay on Wiradjuri land in Cowra.
Stayed 1 night in Apr 2021
Response from Ian McLaren, Proprietor. on 27 May 2021
Thank you for your review. Really pleased that you enjoyed your Cowra visit and your stay at the Econo Lodge Alabaster, Cowra. I would like to thank you for your business and look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town.
Stayed 1 night in Apr 2021
Response from Ian - Owner on 12 Apr 2021
Thank you for your review. Trusting that you had a great stay!! Looking forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Econo Lodge Alabaster Cowra.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room very good.Definitely would stay again
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean, quite. Very pleasant. Happily stay there again. One of the best country town motels I have stayed in.
Stayed 1 night in Mar 2021

10/10 Excellent

Stephanie, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it was on a main road, there was little, if any, road noise overnight. We were upgraded a king room and the bed was extremely comfortable. The owner was also most helpful in suggesting great places to eat.
Stayed 1 night in Jan 2021
Response from Ian McLaren on 24 Jan 2021
Thank you for your review. Our Executive King rooms are really nice - built just 6 years ago they have double brick walls and a fantastic modern finish - and more importantly they are very quiet!!! I would like to thank you for your business and look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian, Owner, Econo Lodge Alabaster, Cowra

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to the Japanese gardens, Our room was nice, it even had a toaster and a microwave oven which was good because we had had traveled all day and were very tired and didn’t want to go to a restaurant. If we ever visit Cowra again this where we will stay.
Stayed 1 night in Jan 2021
Response from Ian McLaren on 24 Jan 2021
Thank you for your review. The Econo Lodge Alabaster is a great location to stay at and see the sights of Cowra - located within a 5minute drive to the Japanese Gardens and the talking tree at the sight of the breakout!! The talking hologram "Clare the Cowra Girl" is another must see Cowra attraction at our information center - just a 7 minute drive from the Econo Lodge Alabaster!! I would like to thank you for your business and look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian, Owner, Econo Lodge Alabaster, Cowra

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, value for money, very clean, adequate parking.
Stayed 1 night in Dec 2020
Response from Ian McLaren on 24 Jan 2021
Thank you for your review. Your review sums up our motel - friendly service, terrific value for money, a high cleanliness standard and plenty of parking - after all we are located on a 4000 sq. meter block!! I would like to thank you for your business and look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian, Owner, Econo Lodge Alabaster, Cowra

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent. Bed was very comfortable and room was cleaned well each day.
Stayed 4 nights in Oct 2020
Response from Ian on 28 Oct 2020
Thank you for your review. Glad everything during your stay ticked all the boxes!! I look forward to greeting you on your next visit to the Econo Lodge Alabaster, Cowra. Regards, Ian Owner.