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"Fast check in, friendly staff"

"Staff very attentive and jovial,nothing too much trouble.Bar had no real ale,if like me you prefer that and menu could be more extensive.We only had room only so cannot say too much about food.Will certainly stop there again as we have family locally."

"The staff were very good and accommodating. The hotel was clean. The breakfast was alright. Parking was £36 per 24 hours with a 50% discount, so you paid £18 per 24 hours. This meant that if you overstayed by just 30 minutes, it'd cost you another day's rate."

"Staff did the best they could and were extremely friendly but the overall stay was a big let down. We quite understood that our room would not be ready before the specified time but, as the website had mentioned a snack bar/deli we thought we'd spend some time there. Unfortunately it had closed some time ago. Although there was comfortable seating in the reception area it was freezing. We subsequently discovered that the hotel is only heated for an hour or two in the morning and again in the evening. We ate in the dining room the first evening and found the food was mediocre at best. The breakfast, however, was extremely good. It's a pity that the breakfast times were incorrect on the website meaning that our travel arrangements meant we had to skip it on our second day. Overall, very disappointing. The hotel seems to be catering for coach parties visiting for evening meals and not for the individual traveller."

"Brilliant stay in the hotel and special compliments to the chef."

"The location of the property is glorious, spectacular views and if you do not wish to eat in the restaurant there are several others about a one mile walk away in Balloch or a short drive. Although our room was small, it was well decorated and had everything we needed. The only downside was having a room which overlooked the roadside. It was extremely noisy with guests and staff leaving/entering the building at all times of the night/early morning and the noise from the A82 from early hours was not good. You really need to take a room overlooking the water as it will be much quieter. Breakfast choice was really good however we were disappointed that several simple dishes e.g. eggs Benedict incurred an extra £5 charge! Selection of fruits was good however on our second morning they had no natural yogurt. Also too much oil used to cook the fried food. Scrambled eggs and porridge were however delicious. Overall a good stay and lovely staff throughout."

"Clean room, quiet, great area, friendly staff. Would stay again."

"Lovely hotel well placed in the village. Very friendly staff too."

"Breakfast was good room was equipped with everything that we needed. Lovely soft towels. "