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Reviews of Country Inn & Suites by Radisson, Portland, TX

2.5 out of 5
Country Inn & Suites by Radisson, Portland, TX
1705 N 181, Portland, TX

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 986 reviews" "
Rating 8 - Good. 297 out of 986 reviews" "
Rating 6 - Okay. 113 out of 986 reviews" "
Rating 4 - Poor. 103 out of 986 reviews" "
Rating 2 - Terrible. 78 out of 986 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're friendly and helpful
Stayed 1 night in May 2024

2/10 Terrible

Priscilla Angulo

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and tge pprice was great, but you get what you pay for- room was pretty run down, toilet moved around, shower knob broken, door was difficult to open and close and had to be forced open since the non matching carpet in the room was too thick. Definitely will not be back.
Stayed 2 nights in May 2024

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Krystal

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 12 nights in Feb 2024

8/10 Good

John, Houston

Liked: Cleanliness, staff & service, amenities
Property needs a refresh, and a remodel.
Stayed 2 nights in May 2024

4/10 Poor

Ivan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
property needs to be renovated
Stayed 1 night in May 2024

4/10 Poor

Tiffani

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Estela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly service
Stayed 2 nights in May 2024

4/10 Poor

Cyrus Van

Stayed 10 nights in Apr 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs to be updated
Stayed 1 night in May 2024

8/10 Good

Casey Jo

Travelled with family and small children
Liked: Staff & service
The chair in room is disgusting filthy and reeks. I'm really surprised no one else hasnt said anything about it!!! Please consider looking into that. I'm room 310. Eww.
Stayed 1 night in May 2024

6/10 Okay

Victor

Liked: Staff & service
Average at best. Furniture is dated and there was a dusty smell.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Lorna

Great room. Coffee maker didn’t work but fine
Stayed 1 night in Apr 2024
Response from Manager on 22 Apr 2024
Thank you for your stay we appreciate your feedback

6/10 Okay

Paul

Liked: Staff & service
Disliked: Property conditions & facilities
In room ac unit was loud .. room was old and looked bad in spots … elevator sounded broken .. vending machine was broken
Stayed 1 night in Apr 2024
Response from Manager on 15 Apr 2024
Thank you for your stay we appreciate your feedback

2/10 Terrible

Angel

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what I expected from the pics online to actual hotel once you there. Very old and needs a lot of remodeling and updates.
Stayed 2 nights in Apr 2024
Response from Manager on 8 Apr 2024
Thank you for your stay we appreciate your feedback

8/10 Good

Alejandrina

Travelled with family, Travelled with family and small children
Liked: Amenities
Front service is great!!!!
Stayed 2 nights in Apr 2024
Response from Manager on 8 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve had nothing but good experience. We stay twice a month for the last four months.
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

8/10 Good

Senthilkumar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Find difficult to locate it due to road construction
Stayed 2 nights in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

4/10 Poor

Falgun

Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

4/10 Poor

Denise

Travelled with family and small children
The staff was very friendly. The property itself was not in good condition. Our room had many stains on the carpet and on the couch. The walls had cracks in them, the bathroom was all patched up with spackle but no paint. The curtains were falling off the wall. The hallway to our room the ceiling was all cracked and flacking off. The elevator was very janky we used the stairs as much as possible. Needless to say this is somewhere we probably will it stay again.
Stayed 2 nights in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

MARTA, San Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Feb 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite
Stayed 1 night in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

2/10 Terrible

Caitlin

Disliked: Cleanliness, staff & service, property conditions & facilities
No change for the washer and dryer
Stayed 2 nights in Mar 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Myrenthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Store near
Stayed 1 night in Feb 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, I’ll definitely stay again.
Stayed 1 night in Feb 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

8/10 Good

kenya

Liked: Cleanliness, staff & service, property conditions & facilities
Nice proerty Te construction in area!! Staff is nice
Stayed 1 night in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good front desk. Had a very bad experience with Expedia. Will never use them again property wS excellent
Stayed 2 nights in Jan 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

2/10 Terrible

Jesus

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
By far the worst place I’ve stayed at in a very long time. Not sure how hotels in these types of conditions are still allowed to operate. Ceilings were pealing off, floors were so uneven and dingy, carpets seemed to have been flooded at one time and just vacuumed up, showers were dingy and dirty. Our first room wouldn’t lock cause floor was uneven so deadbolt wouldn’t go through. Second room locked but nothing better about it; our shower still had long hairs on the wall and we hadn’t even used it yet. Yeah I’m sorry, it takes a lot for me to write a bad review, but this place was truly horrible.
Stayed 2 nights in Jan 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet atmosphere. Well maintained. One flaw, need new bathroom faucets. Too small, low, and too close to the hand basin. When reaching-in to wash your hands you can't help but touch the basin.
Stayed 2 nights in Jan 2024
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

4/10 Poor

David

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet didn’t work, the room felt dirty and dingy. The elevator would drop, the gym was pretty gross and stunk.
Stayed 3 nights in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

6/10 Okay

Erika

Liked: Staff & service
Front Desk customer service was amazing. He always had a smile on his face and fast service.
Stayed 1 night in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

8/10 Good

Jeffry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

6/10 Okay

SUGADEV, RICHMOND

Good for overnight stay
Stayed 1 night in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, courteous staff. Would recommend. Thnx
Stayed 2 nights in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

6/10 Okay

Jesse

Disliked: Cleanliness, staff & service
.
Stayed 4 nights in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

8/10 Good

Michael

Stayed 1 night in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good breakfast
Stayed 1 night in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Jeffry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Brandon

Stayed 1 night in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

8/10 Good

Jeffry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

8/10 Good

Jesse

Liked: Property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Felisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Quick & easy check in Reasonable pricing
Stayed 2 nights in Dec 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

10/10 Excellent

priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback

2/10 Terrible

Drew

Stayed 1 night in Nov 2023
Response from Manager on 4 Apr 2024
Thank you for your stay we appreciate your feedback