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ProfilHotels Mercur

3.0 star property
Hotel with an outdoor tennis court, 5-minute walk to Tivoli Gardens

Choose dates to view prices

ProfilHotels Mercur, in central Copenhagen, is perfect for exploring Tivoli Gardens and City Hall Square. Guests can use WiFi in common areas, rent bikes, or enjoy the tennis court. Visitors consistently praise the attentive staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is NZ$235
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

7.0 out of 10
Good
(13 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

Desk, bed sheets

Classic Queen Room

8.2 out of 10
Very good
(85 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

7.4 out of 10
Good
(6 reviews)

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 2 Twin Beds

View all photos for Classic Queen Room Four

Classic Queen Room Four

Classic Queen Room Four

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Electric kettle
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Flat-screen TV
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
Electric kettle
Free bottled water
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Flat-screen TV
Private bathroom
Bathrobes
Eco-friendly toiletries
Hairdryer
Electric kettle
Free bottled water
  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the area

Map
Vester Farimagsgade 17, Copenhagen, 1606

What's nearby

  • Tivoli Gardens - 4 min walk - 0.4 km
  • City Hall Square - 4 min walk - 0.4 km
  • Strøget - 6 min walk - 0.5 km
  • Kongens Nytorv - 19 min walk - 1.7 km
  • Nyhavn - 3 min drive - 2.3 km

Getting around

  • Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Kastrup Airport (CPH) - 25 min drive

Restaurants

  • ‪Lobby Bar - ‬5 min walk
  • ‪Social Brew - ‬2 min walk
  • ‪Royal Bar - ‬4 min walk
  • ‪Axelborg Bodega - ‬4 min walk
  • ‪Phở Hànôi - ‬2 min walk

About this property

ProfilHotels Mercur

Hotel near Tivoli Gardens
City Hall Square and Strøget are located near ProfilHotels Mercur, which provides dry cleaning/laundry services, car hire on-site and a business centre. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and an outdoor tennis court
  • An electric car charging station, a 24-hour front desk and a lift
  • A TV in reception, tour/ticket information and a front desk safe
  • Guest reviews give top marks for the helpful staff
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, baths or showers and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Similar properties

Lobby sitting area
Imperial Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, 477 reviews
The price is NZ$295
includes taxes & fees
23 Nov - 24 Nov
Imperial Hotel

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DKK 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for DKK 300.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

Frequently asked questions

Is ProfilHotels Mercur pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of DKK 300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ProfilHotels Mercur?

As of 12 Nov 2025, prices found for a 1-night stay for 2 adults at ProfilHotels Mercur on 16 Nov 2025 start from NZ$234.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at ProfilHotels Mercur?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at ProfilHotels Mercur?

Checkout is at 11:00 AM.

Where is ProfilHotels Mercur located?

Located in Copenhagen City Centre, this hotel is within a 10-minute walk of Wallmans Circus Building, Tivoli Gardens and City Hall Square. Nyhavn is 1.3 mi (2.1 km) away. Vesterport Station is only a 2-minute walk and Rådhuspladsen Station is 8 minutes.

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ProfilHotels Mercur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 317 out of 1013 reviews
Rating 8 - Good. 436 out of 1013 reviews
Rating 6 - Okay. 172 out of 1013 reviews
Rating 4 - Poor. 62 out of 1013 reviews
Rating 2 - Terrible. 26 out of 1013 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness
Good location and helpful staff
Stayed 4 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, great breakfast and very convenient. Just a heads up, rooms that are facing the train are a bit loins with the windows open.
Stayed 3 nights in Oct 2025

8/10 Good

Raymond Joseph

Liked: Staff & service
Short walk from central station
Stayed 4 nights in Oct 2025

8/10 Good

Diosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choices
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and breakfast all GREAT! Just a bit loud, but you are in the center of it all
Stayed 1 night in Oct 2025

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location of hotel, nice breakfast
Stayed 1 night in Jun 2025

8/10 Good

Sonia

Liked: Cleanliness, staff & service, amenities
Close to public transportation. Breakfast buffet offering many options. Room and washroom are a bit tired, need a little TLC.
Stayed 9 nights in Sep 2025

8/10 Good

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Room was good, location was great, quite literally really close distance to Stroget and Nyhavn and essentially everything you want to do. Groceries really close, safe area, great common area. Only problem was the shower. There was not any water pressure and nothing could be done about it. Otherwise was great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Breakfast was excellent. Staff are friendly and helpful. Hotel is only few minutes walk to train station, hop on and off station and Tivoli. Happy to stay here again.
Stayed 4 nights in Aug 2025

8/10 Good

K

Liked: Cleanliness, property conditions & facilities
Good place, near city center area
Stayed 3 nights in Jun 2025

8/10 Good

Zdenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except after talking to three different staff members who all assured me someone can help us wake up at 3a.m. (phone call), no one did. That was the only disappointing thing.
Stayed 3 nights in Oct 2025

8/10 Good

gh

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel location is excellent, very convenient, a few minus to central train stations, walkable to many attractions, breakfast is great though the conditions is a little bit old. Overall, we like it very much!
Stayed 1 night in May 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Small and minimally equipped room. Good location and decent check in service. Overall however, I would not recommend.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Lovely
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great.
Stayed 1 night in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had what we needed. It was basic. There was no aircon which meant the room was very hot and stuffy. It was too noisy to keep the window open at night. No English breakfast tea or milk provided in the room. Room was rather dated, could do with a refurb. Bed was very soft and hot. Shower was pretty good but had to get into a high sided bath to shower. Bath was tiny so hardly worth being there. Good soap/body wash etc provided. Safe didn’t work. No drawers or shelves for clothing which meant keeping in case, something I hate. Breakfast facilities were great. All staff were very helpful. Only got bottled water in room on first day of stay. Great location for access to the city centre, sights etc and for travel outside. It was clean and tidy too.
Stayed 3 nights in Nov 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I liked almost everything EXCEPT for the wifi. Sometimes it worked OK, but many times it was really slow or even was unavailable for a time. It's not like I needed it for work, but it was still frustrating.
Stayed 6 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Rooms clean. Basic accommodation but great stay
Stayed 3 nights in Nov 2024

8/10 Good

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
There’s construction underway in front of the hotel. Breakfast buffet is good. Our room on the second floor was next to a tennis court and was hard to take a nap during a game. Also hotel does not have nearby restaurants except one Italian restaurant which was a little bit pricey.
Stayed 3 nights in Jun 2025

6/10 Okay

Renata

Liked: Cleanliness, staff & service, property conditions & facilities
Not even one English speaking tv chanel
Stayed 3 nights in Aug 2025

2/10 Terrible

Sapna

Stated in several mecures this was the worse . Beds were so uncomfortable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Vendulka

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Liselott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and a good night’s sleep

It was my husband, daughter and me who only stayed for one night in a triple room. The third bed was a proper bed with its own night table and light. The pillows etc were very comfortable. The towels were thick and nice. Kleenex in the bathroom which I appreciate. Tea kettle in the room with tea, hot chocolate and coffee. The breakfast was over my expectations and in my view nothing was missing. Huge of variety of things to eat and drink. 50 meters to a supermarket.
Stayed 1 night in Jul 2025

6/10 Okay

Carsten

Liked: Cleanliness, staff & service
The second bed was poor. The temperature in our room could not be adjusted, and nobody answered our call when we tried to reach the reception, so we had to sleep at 25 degrees heat.
Stayed 1 night in Aug 2025

2/10 Terrible

Hasmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not fully functioning sink and faucets, dirty towels, very old and small room.
Stayed 3 nights in Jun 2025