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Overview of Mercur Hotel

Photo gallery

Guest reviews

3.8 / 5Good
1,614 reviews
Guests rated this property 3.9/5 for cleanliness.

Amenities

  • Free WiFi
  • Pet Friendly
  • Gym
  • Breakfast Available

Map

Highlights

Popular LocationCopenhagen Christmas Market8 min walk
Popular LocationCity Hall Square8 min walk
Popular LocationCopenhagen City Hall9 min walk
AirportCopenhagen (CPH-Kastrup)21 min drive

Choose dates to view prices

  • Standard Single Room, 1 Single Bed

    4.8/5 guest room rating

    Room amenities

    • 15 sq m
    • City view
    • Sleeps 1
    More details
  • Standard Double or Twin Room

    4.1/5 guest room rating

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 2
    More details
  • Triple Room

    4/5 guest room rating

    Room amenities

    • 16 sq m
    • City view
    • Sleeps 3
    More details
  • Superior Double Room

    4.4/5 guest room rating

    Room amenities

    • 23 sq m
    • City view
    • Sleeps 4
    More details
  • Deluxe Family Suite

    4.2/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 4
    More details
  • Deluxe Double Room

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 2
    More details

About this area

Copenhagen

Located in Copenhagen, Mercur Hotel is in the city centre and near the beach. Little Mermaid and City Hall Square are notable landmarks, and some of the area's popular attractions include Tivoli Gardens and Copenhagen Zoo. Looking to enjoy an event or a game? See what's going on at Parken Stadium or Royal Arena. Spend some time exploring the area's activities, including golfing. Our guests appreciate the hotel's central location.

Map
Popular Location

What's nearby

  • Copenhagen Christmas Market - 8 min walk
  • City Hall Square - 8 min walk
  • Tivoli Gardens - 8 min walk
  • Copenhagen City Hall - 9 min walk
  • Ny Carlsberg Glyptotek - 13 min walk

Getting around

  • Copenhagen Vesterport Station - 2 min walk
  • Copenhagen Central Station - 6 min walk
  • Copenhagen (CPH-Kastrup) - 21 min drive

About this property

Mercur Hotel

3-star Copenhagen hotel in Copenhagen City Centre, walk to Tivoli Gardens
A 24-hour fitness centre, a bar/lounge and an outdoor tennis court are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site. All 119 rooms offer flat-screen TVs with satellite channels, plus desks.
Mercur Hotel offers 119 forms of accommodation. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and public transport

Parking nearby: DKK 205 per day

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: DKK 135 per person
1 bar

Things to do

24-hour fitness centre
Outdoor tennis court
Tennis

Family friendly

Dry-cleaning service

Conveniences

Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance

Languages spoken

Danish
English
German
Swedish

Business services

Computer station

More

Smoke-free property
TV in reception

Room amenities

Bedroom

Linens

Bathroom

Bathtub or shower
Towels

Entertainment

Flat-screen TV
Satellite channels

More

Desk
Guidebooks/recommendations
Iron/ironing board (on request)
Laptop-friendly workspace
Local maps
Restaurant dining guide

Policies

Check-in

Check-in between 3:00 PM and midnight

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of DKK 250 per accommodation, per night
1 per room
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for DKK 300.0 per night.

Payment types

American Express
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: DKK 135 per person (approximately)
  • Nearby parking fee: DKK 205 per day
  • Pet fee: DKK 250 per accommodation, per night
  • Rollaway bed fee: DKK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Copenhagen Mercur Hotel
Copenhagen Mercur
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur

Guest reviews

5 - Excellent
323
4 - Good
757
3 - Okay
382
2 - Mediocre
115
1 - Poor
37
3.9
Cleanliness
4.0
Service and Staff
3.7
Amenities
3.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

3/5

  • Liked: Staff & service

A lot of Quality inspection to be done

The rooms need a thorough cleaning and there were stains in the room that could have been cleaned with some effort but overlooked(room 505). The shower had a trickle of of water coming in, needs replacement and I am surprised how they let it still be the way it is. The Iron box had all exposed wires hanging out and it could have been a disaster if it had any contact with the iron board, I had to be super careful when I was using the same. I wonder how they offered this to the customer without the slightest regard for customer safety. Breakfast was the only saving grace.

Stayed 1 night in Feb 2020