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Reviews of Sinclairs Country Retreat

3 out of 5
Sinclairs Country Retreat
E1490 Princes Highway, Conjola, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 28 out of 68 reviews" "
Rating 8 - Good. 23 out of 68 reviews" "
Rating 6 - Okay. 8 out of 68 reviews" "
Rating 4 - Poor. 5 out of 68 reviews" "
Rating 2 - Terrible. 4 out of 68 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you it was a great holiday its a lovely spot Quite àrea to get away the hosts owners where absolutely lovely highly recommended to anyone who needs a break will be returning in the future Thank you again
Stayed 8 nights in Mar 2024
Response from Sinclair's country retreat on 4 Apr 2024
Thank you Mark, for your lovely review. We hope to see you again soon.

10/10 Excellent

HEND

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, beautiful location giving you a taste of the country with luxury. It’s not too secluded which I liked very easy drive back to Mollymook, dining places and shopping.
Stayed 1 night in Mar 2024
Response from Sinclairs country retreat on 22 Mar 2024
Thank you for your wonderful review. We hope to see you again soon

8/10 Good

massoud

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Recently renovated. Small rooms. Simple breakfast. Far away and secluded.
Stayed 2 nights in Feb 2024
Response from Sinclairs Country Retreat on 20 Feb 2024
Dear MassoudThanks for your feedback. It should not come as a surprise that we are far away, as you need to look this up before you make your booking. But we are quiet and peaceful...;o)We hope you enjoyed you stay with us, and we wish you safe travels.Cheers Ulla

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot
Stayed 2 nights in Feb 2024
Response from Sinclairs Country retreat on 12 Feb 2024
Thank you for your lovely review. We are glad you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Brian, Perth

Travelled with partner
Disliked: Amenities
This is what I expected when we spent more than planned on a stay I thought would be well worth it from somewhere described as a "retreat" with 25 years of hospitality experience Warm welcome from some local area Sinclair's Peaceful enjoyment of our room and view Lovely warm bar setting with a good host and some history of Sinclair's in the area a good continental breakfast in a warm and welcoming setting to take pictures by your sign and send them back to Scotland after a great visit some directions to the falls This is what we received. a request for a bond of before checking in (when no additional services are available) welcomed by a machine and signs waring of additional charges an out of date room guide that still says since Covid you are no longer doing breakfast instead of advising breakfast is only 0730 till 9?? welcomed in the room by more notices of additional charges - your wording leaves a huge amount to fix - condescending and extreme without need no dish cloth or tea towel to wash and dry kitchenware despite threats of $75 charge (ridiculous) - used a face towel instead no biscuits - 4 tea bags no open bar - went at 4:30 and around 6pm (check your CCTV if needs be) pool that can accommodate little more than 1 couple at a time people walking past our room frequently so we had to close our louvres (and view) cheapest soaps and shampoos possible cheapest towels I have come across in a long time very cheap looking part curled up rug worst breakfast ever in 30 year
Stayed 1 night in Jan 2024
Response from Sinclair's Country Retreat on 29 Jan 2024
Hi Brian SinclairThank you for your incorrect feedback ! As you are a Sinclair, you wanted our place to be like the Scottish Highland, and compared us to that. Sorry, but we are on the South Coast, so please don't compare us to something we clearly are not !Before you completed your booking, you were told that there was a 150.00 damage deposit, so that should not be a surprise for you - yet you complain about it. Yes we do a FREE COMPLIMENTARY breakfast, one that we text you out is from 7.30 to 9.00 am. You arrived after breakfast was finished, so it was natural that you would complain that the food was no good.Have a look at the photo of our pool - you complain about that as well.We have never come across a more rude and grumpy guest as yourself, and there was never anything we could have done to please you - you are complaining about everything. All the best.

10/10 Excellent

RAJESHWAR

Stayed 2 nights in Apr 2023
Response from sinclairs country retreat on 5 Jun 2023
thank you

6/10 Okay

Todd

Stayed 1 night in Feb 2023
Response from Sinclairs country retreat on 28 Feb 2023
thank you, for your review

2/10 Terrible

Dijana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE> Read the reviews as it is a common problem that the owners are very rude, abrupt, rigid and hostile. Never encountered such rudeness in all my travels. Place was empty and they couldn't accommodate a child that we were happy to pay for. Kicked us off the property with no alternate accommodation arranged. Unbelievable
Stayed 3 nights in Jan 2023
Response from Sinclairs country retreat on 30 Jan 2023
My godness Dijana - tell the truth for please.You arrived before check in time, and wanted to check in with 3 people, even though you have only booked and paid for 2 people. When you were told that there was an extra fee of 50.00 per night for the child - mind you we are a child free property - then you became very upset and almost yelled - 50.00 bucks - as in disbelief. You asked us why you had to pay extra, as the 3rd person would sleep in your bed and didn't think she would cost any extra. You were the one trying to sneak a 3rd person in - not us. At NO point were we rude, abrupt, rigid or hostile to you as you claim - you were caught red handed with a person you had not paid for. We were firm as we stuck to our policies. You were very upset, and we agreed that we would refund you in full and cancel your booking, as you wouldn't be happy staying with us. As we were fully booked that day, we couldn't offer you another room for the 3rd person !

10/10 Excellent

Sarsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Beautiful location and staff are super friendly. Will be going back!
Response from Sinclairs country retreat on 20 Jan 2023
thank you, for your review

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Sinclairs country retreat on 20 Jan 2023
thank you for your review.

8/10 Good

Salamasina

Liked: Cleanliness
Response from Sinclairs Country Retreat on 29 Jan 2024
Thank you, your lovely review. We hope to see you again soon.

10/10 Excellent

Michael G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 7 quiet and all the comforts Excellent bed wonderful views The plunge pool is excellent and enjoyed the farm animals nearby Hosts are lovely but not intrusive Perfect for total escape and recharge Short drive to Milton or Ulladulla or the Lake Highly recommend for supreme chill out
Stayed 4 nights in Jan 2022
Response from Ulla Tytherleigh on 26 Jan 2022
Dear Michael Thank you so much for your wonderful feedback - we are happy that you enjoyed your stay with us and enjoyed the animals ;o) Cheers Sinclair's Country Retreat

6/10 Okay

Verified traveller

Stayed 2 nights in Mar 2021
Response from Ulla Tytherleigh on 5 Apr 2021
thank you for your review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful country location offering peace & quite, rural views and excellent accommodation.
Stayed 3 nights in Jan 2021
Response from Ulla Tytherleigh on 8 Jan 2021
Dear Guest. Thank you so much for your wonderful feedback - we are very happy that you enjoyed your time with us. All the best wishes. Cheers

10/10 Excellent

donna, camden nsw

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
it was just beatifull so quitie and relaxing whish we had more time to stay
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Dec 2019
Response from Alicia on 9 Jan 2020
Thank you for your review

10/10 Excellent

Stephanie, Menai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location overlooking the valley and staff were friendly over the phone.
Stayed 1 night in Dec 2019
Response from Alicia on 9 Jan 2020
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and comfortable room. The owners were welcoming and lovely to chat to.
Stayed 1 night in Nov 2019
Response from alicia on 3 Dec 2019
Thank you for you lovely review

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Apr 2019
Response from Alicia on 22 May 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Alicia on 22 May 2019
thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely country property. The units were small but freshly fitted out. Breakfast is provided and was fine. Staff were friendly and helpful
Stayed 1 night in Apr 2019
Response from Alicia on 22 May 2019
thank you for your review

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating with our very late check-in. The whole place where Sinclair is located is just beautiful.
Stayed 2 nights in Mar 2019
Response from Alicia on 3 Apr 2019
Thank you Alyssa For your wonderful review. We hope to see you again soon

6/10 Okay

L

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
I rang to ask for extra towel and it never came, instead they took one towel and didn't replace it with a new one. the room was clean and comfortable and I love the surroundings. breakfast was terrible.
Stayed 2 nights in Jan 2019
Response from Alicia on 5 Feb 2019
Thank you for review.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t get to see any staff as we arrived later and left early. The process was very smooth and the room comfortable.
Stayed 1 night in Jan 2019
Response from Alicia on 11 Jan 2019
thank you for your review

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location as close to many different beaches and holiday spots to explore. The motel is fairly isolated, but the owners are super friendly and helpful. The rooms and bathrooms are really modern and comfortable as they also include a kitchenette (but nowhere to sit).
Stayed 2 nights in Dec 2018
Response from Alicia on 11 Jan 2019
Thank you for your review

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very old & very tired not well cared for
Stayed 1 night in May 2018

8/10 Good

Trish and John, sydney nsw

Liked: Cleanliness, property conditions & facilities, room comfort
No hosts on arrival. Had to wander around to find reception and not good communication from the hosts. Needs a sign pointing to reception. The room was very clean but nowhere to sit to eat except the bed. The bed was cery comfortable though. Room needs a suitcase cradle. We had to keep the suitcase on the floor so constantly bending. Set in a beautiful location close to some wonderful national park and beaches. We wanted to sit in the garden with a glass of wine to enjoy the afternoon sun but there was never anyine around in the bar. But we would stay again, good for a night or two. I would recommend it.
Stayed 2 nights in Apr 2018

8/10 Good

PappaCass, Gold Coast Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet getaway.
Pleasantly surprised. Motel owners (Ulla and Lindsay) were very helpful and accommodating. Light breakfast was all we needed to get us going in the morning. Had views to Lake Conjola. Quiet spot, which suited my wife and me ( late 60's). Short trips by car to nearby town of Milton, with Ulladulla and Nowra farther south and north. Would be happy stay there again.
Stayed 2 nights in Mar 2018
Response from Ulla and Lindsay on 20 Mar 2018
Thank you for your wonderful and in depth review (of the local area). . When guests leave pleasant reviews, it really makes our day as we try hard to give a pleasurable, comfortable and memorable stay to all our guests. . Kindest Regards

10/10 Excellent

Maria Elena, Sydney, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet little place to stay
The whole experience was remarkable. The hosts Ulla and Lindsay were very friendly and accommodating. The room was in immaculate condition. Wish we could have stayed longer. Will definitely recommend to our family and friends. Already planning our next trip back.
Stayed 2 nights in Feb 2018
Response from Alicia on 1 Mar 2018
Hello Maria, Thank you for your wonderful review. We are looking forward to your next stay with us. Cheers Ulla

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great for the price!
Good quality, clean with great service!! The pillows on the bed were too soft, but apart from that, it was perfect. They even included breakfast! I would highly recommend this accommodation.
Stayed 2 nights in Jan 2018
Response from Alicia on 30 Jan 2018
Hello Thank you for your wonderful review. We are glad you enjoyed your stay with us. We hope you come back to visit us again soon. Cheers Ulla and LIndsay

8/10 Good

Paul, Canberra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pleasant stay in spite of sultry weather. Nice to be away from the crowds in the towns - being Australia Day Weekend, Huskisson etc were all horrible and packed (not to mention expensive). So it was very please to be somewhere quiet and rural.
Stayed 2 nights in Jan 2018
Response from Alicia on 30 Jan 2018
hello Paul, We are glad you enjoyed your weekend away with us. We hope you come back and see us again soon. Cheers Ulla and Lindsay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expect Warm Country Hospitality
Quiet and Friendly. Great for families and couples. No fuss great stay.
Stayed 2 nights in Jan 2018
Response from Alicia on 23 Jan 2018
Thank you for your review. We are glad you enjoyed your stay with us and all the retreat has to offer. We hope to see you and the whole family again soon. Cheers Alicia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good location close to highway and easy to get around
Stayed 5 nights in Dec 2017
Response from Ulla on 7 Jan 2018
Thank you for your review. We hope you had a great time. Cheers Ulla and Lindsay

8/10 Good

Greg, Nowra, NSW

Liked: Staff & service, property conditions & facilities
Absolute serenity.
A magnificent resort in a magnificent location, surrounded by bush land and with spectacular views of Lake Conjola, this hotel is absolute serenity. Only downside was bugs (moths etc.), perhaps a few bug zappers would help? Staff were beyond amazing, more than happy to cater to any needs. Peaceful and beautiful. Overall a magnificent resort.
Stayed 1 night in Dec 2017
Response from Alicia on 28 Dec 2017
Hi Greg, Thank you for your lovely review and photos we are glad you enjoyed your stay with us. We hope you come back to visit us again soon. Cheers Ulla and Lindsay

6/10 Okay

Verified traveller

Liked: Cleanliness
The first night we were there, there wasn't a remote control for the air conditioner and it was very hot. Even though it has a kitchenette, there are not chairs or table to sit and enjoy the meal. But the views are very beautiful.

10/10 Excellent

caity, victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Sinclairs
Stayed for two nights while diving in Jervis Bay in an upstairs room facing Lake Conjola. Owner was lovely and talked us through local gems to visit. The private room felt secluded and comfortable. We would happily visit again.

10/10 Excellent

Deb, nowra NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to all the tourist spots
It was lovely and quite and the scenery was beautiful

6/10 Okay

YONG IK

Disliked: Cleanliness, property conditions & facilities

4/10 Poor

AG, Campbelltown

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Poor Facilities, Overpricing and Unfriendly Staff
FACILITIES - (1) It was Mens Final of the Australian Open and the signal on the TV was VERY VERY WEAK.... Very disappointing (2) With no TV working, we tried to be preoccupied with Internet, but there was NO SIGNAL.... Very frustrating PRICING - $145 a night on OFF PEAK and WEEKNIGHTS (I paid $450 for 3 nights) is overpriced,, especially with the conditions as above. STAFF - Unfriendly. Arrogant I wished I could get a refund.

8/10 Good

Gopinath, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and worth the price
Excellent staff and the location. Lot of room for improvement to make the stay more pleasant. I booked for 2 nights and this place was worth the money paid for compared to other accommodations in that location.

6/10 Okay

Bridget

Disliked: Property conditions & facilities
Facilities: Nothing special; Value: Reasonable; Service: Polite; Cleanliness: Tidy;

8/10 Good

Robyn, Australia - NSW - Sydney

Liked: Cleanliness, staff & service

8/10 Good

Busababan, Australia - NSW - Sydney

Liked: Cleanliness, staff & service
Value: Affordable;

10/10 Excellent

Rachel, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding; Value: Bargain; Service: Go the extra mile; Cleanliness: Spotless; If you looked but didn't go in - you missed out on a treat and you are being 'precious'. This place is superb find and we'll be back!

8/10 Good

Glenn, Australia - NSW - Sydney

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Facilities: Tired; Value: Acceptable price; Service: Go the extra mile; Cleanliness: Needs a revamp; Nice beaches nearby

6/10 Okay

Charmaine, New Zealand - Canterbury

Liked: Property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Michael, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Great gym and balcony/BBQ; Value: Affordable, Inexpensive, Economical, Good budget room; Service: Go the extra mile, Friendly and helpful; Cleanliness: Pleasant; Great spots nearby - Monument beach and George Boyd lookout. Only 2.5 hrs from Sydney. Hosts Ulla and Lindsey are welcoming and helpful.

4/10 Poor

Katherine

Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Junko, Australia - NSW - Hunter Valley

Liked: Cleanliness, staff & service
We enjoyed sharing food and time at BBQ dinner with the owner and the other guest. It was so fabulous memory.

10/10 Excellent

melinda, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities