All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 138 out of 555 reviews" "
10 - Excellent
138
Rating 8 - Good. 258 out of 555 reviews" "
8 - Good
258
Rating 6 - Okay. 103 out of 555 reviews" "
6 - Okay
103
Rating 4 - Poor. 34 out of 555 reviews" "
4 - Poor
34
Rating 2 - Terrible. 22 out of 555 reviews" "
2 - Terrible
22
8.0/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Gareth
21 May 2024
Liked: Cleanliness
Nice
Gareth
Stayed 1 night in May 2024
Response from Front Desk on 22 May 2024
good afternoon,Thanks for the review. We're glad that you've enjoyed your stay.Best regards,
The shower was very difficult to use for me. The water shot across the shower and I was unable to make the shower head stream in a usable direction. It was a hand held shower head. So I held it in my hand while trying to use liquid soap with the other one. The soap was watery - but smelled good. I guess I needed to carry a washcloth and a bar of soap.
The location to downtown colmar is excellent. It was worth what we paid for but the room was very small. It was comfortable enough.
David
Stayed 2 nights in Apr 2024
Response from Bajram on 5 May 2024
Hello sir.Thank you for taking the time to write to us following your stay at ibis budget Colmar Centre-Ville.We are sorry that the service did not live up to your expectations and we would like to apologise for this.Ibis Budget Hotels are committed to providing you with the highest quality of service during your stay, so your feedback is very important to us.Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we would like to thank you for your comments and hope to earn your trust again during your next stay.We look forward to welcoming you soon.With kind regards, Bajram, reception.
Convenient for short stays, close to Colmar Centre
Claudia
Stayed 2 nights in Apr 2024
Response from Front Desk on 30 Apr 2024
Good afternoon Madam,Thanks for the review. We're glad that you've enjoyed your stay.Kind regards,
8/10 Good
Elena, Ridgefield
Travelled with group
1 Apr 2024
Liked: Property conditions & facilities
It was a nice hotel in the center of everything. Walkable distance to the park and Little Venice
Elena
Stayed 1 night in Mar 2024
Response from Bajram on 4 Apr 2024
Hello Madam.Thank you very much for your kind feedback.The hotel is indeed very well located, 2 minutes from the historic centre, less than 15 minutes from the train station and less than 20 minutes from the Little Venice district.Have a nice day.Best regards, Bajram, reception.
2/10 Terrible
Fiona
1 Apr 2024
Fiona
Stayed 1 night in Mar 2024
Response from Bajram on 4 Apr 2024
Good afternoon, Madam.We are sorry that your stay did not go as planned.Kind regards, Bajram, reception.
6/10 Okay
Navjot
Travelled with family
28 Mar 2024
Room was clean. Staff provided a great service. The hotel is located at walkable distance from the centre.
Navjot
Response from Front Desk on 28 Mar 2024
Good Afternoon Sir,Thanks for the review. We're glad that you've enjoyed your overall stay.Kind regards,
Response from Joanna / La réception on 31 Dec 2023
Bonjour Madame,nous vous remercions pour le temps consacré à nous écrire. Nous sommes ravis que l'appréciation globale de votre séjour a été plutôt positive.Bien à vous,
6/10 Okay
Kevin
5 Dec 2023
Liked: Cleanliness
The hotel room was to small fot the 2 of us.
So we had to spent most of the time out, on the other wah its centrally situated to the city centre
Kevin
Stayed 4 nights in Nov 2023
Response from Front Desk on 21 Dec 2023
Good evening Sir,Thanks for the review. We're sorry that the room's size wasn't what you've expected.Kind regards,
Average Ibis hotel. Great staff. OK breakfast. Not many restaurants without a short walk. Quiet, clean, good value. Would stay again.
Graham
Stayed 1 night in Oct 2023
Response from Front Desk on 25 Oct 2023
Hello,Thank you for taking the time to write to us following your stay at ibis budget Colmar Centre-Ville.We are very sorry that the service did not live up to your expectations and would like to apologise for this.Ibis Budget Hotels are committed to providing you with the highest quality of service during your stay, so your feedback is very important to us.Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we would like to thank you for your comments and hope to earn your trust again during your next stay.Have a nice day,The reception
8/10 Good
Hannah
30 Sept 2023
Liked: Cleanliness, staff & service, room comfort
Hannah
Stayed 2 nights in Sep 2023
Response from Joanna / Front Desk on 30 Sept 2023
Gooad afternoon Madam,Thanks for the review. We're glad that you've enjoyed your stay.Kind regards,
8/10 Good
Iordan
24 Sept 2023
Iordan
Stayed 1 night in Sep 2023
Response from Joanna / Front Desk on 27 Sept 2023
Gooad afternoon Madam/Sir,Thanks for the review. We're glad that you've enjoyed your stay.Kind regards,
Very good location. Decent hotel for the price. Great value for the price
Pierre
Stayed 1 night in Sep 2023
Response from Joanna / Front Desk on 15 Sept 2023
Good afternoon Sir,Thanks for the review. We're glad that you've enjoyed your stay.Kind regards,
8/10 Good
Verified traveller
16 Apr 2023
Liked: Cleanliness, staff & service, room comfort
Verified traveller
Stayed 2 nights in Apr 2023
Response from La réception on 17 Apr 2023
Bonjour Madame/ Monsieur ,Nous vous remercions pour le temps consacré à nous écrire. Nous sommes ravis que votre séjour a atteint vos attentes .Bien à vous,
Ideal location on the outskirts of old town Colmar. Most attractions, restaurants and shops are easily reachable on foot. Quiet location and friendly staff. Rooms are compact but ideal for a city trip when I spend most of the time outdoors.
Pascal
Stayed 3 nights in Oct 2022
Response from Joanna / Front Desk on 16 Oct 2022
Good Afternoon Sir,Thanks for the review . We're glad that you've enjoyed your stay.Kind regards,
Good Evening Madam,Thanks for the review. We're glad that you've enjoyed your stay.Kind regards,
8/10 Good
Roxana
3 Oct 2022
Roxana
Stayed 3 nights in Sep 2022
Response from All Front Desk Team on 4 Oct 2022
Good afternoon Madam,Thanks for your review. We're glad that you've enjoyed your stay.Kind regards
6/10 Okay
Hugo
12 Sept 2022
Hugo
Stayed 2 nights in Sep 2022
Response from Joanna / La réception on 13 Sept 2022
Bonsoir Monsieur,Nous vous remercions pour le temps consacré à nous laisser un score. Nous sommes désolés que votre séjour n'était pas à la hauteur de vos attentes.Cordialement,
Great location, convinient parking and offers breakfast.
My only one downside was the beds, hard and back killers. But the location is great, at a walking distance from the main rues in The ville.
Verified traveller
Stayed 1 night in Jan 2022
Response from Joanna / Front Office on 6 Jan 2022
Good morning Sir/ Madam,
We appreciatte the time you've spent to comment about our hotel.
We are glad you enjoyed your stay in our city,
And we hope we can see you soon!
Best regards,
Modern facility. Room is very small. Good for one night. Location is good as city center is walkable
Vipul
Stayed 1 night in Dec 2021
Response from Joanna / Front Office on 5 Jan 2022
Good Morning Sir Vipul,
We thank you very much for your comment and your score. We'll be glad to welcome you another time.
We wish you a wonderful day,
Best regards,
Excellent staff. It’s a budget hotel, so size was expected. Had to ask for more pillows (only one for a room of three). Would have been better if shower door wasn’t partially see through considering there’s no extra space to change.
Brad
Stayed 3 nights in Dec 2021
Response from Joanna / Front Office on 29 Dec 2021
Good Afternoon Mr Brad,
- Thank you for taking the time to tell us about your experience at the ibis budget Colmar Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
10/10 Excellent
Dinah
26 Dec 2021
Liked: Cleanliness, staff & service, room comfort
Dinah
Stayed 3 nights in Dec 2021
Response from Joanna / Front Office on 29 Dec 2021
Good Afternoon Miss Dinah,
- Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
4/10 Poor
Melissa
25 Dec 2021
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay Elsewhere
The toilet ran continuously after it was flushed. The shower door did not close properly. There was no hot water. The vending machines for drinks were out of order. I could hear the people in the next room.
Melissa
Stayed 1 night in Dec 2021
Response from Joanna / Front Office on 26 Dec 2021
Good Afternoon Miss Melissa,
Thank you for taking the time to tell us about your experience at the ibis budget Colmar Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Response from Joanna / La réception on 25 Dec 2021
Bonjour Madame Sofia,
Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Colmar Centre-Ville.
C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable.
Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.
Great location; No frills hotel. The hot water was used up by 9am so that was annoying. Bed was uncomfortable/too hard. We only stayed one night so it was fine as long as you don’t have high expectations. The staff was very pleasant and helpful. Hotel was very clean as well.
Patricia
Stayed 1 night in Dec 2021
Response from Joanna / Front Office on 24 Dec 2021
Good Morning Miss Patricia,
Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
this property is a two star, but i would say a zero star. the whole place felt dirty and run down. the elevator was not working. the room was so small you could barely walk by the bed. the shower smelled of mildew and we did not use it. there was a lot of road noise throughout the night. at 4am a party of girls came back from partying making noise in the hallway for some time.
Julie
Stayed 2 nights in Dec 2021
Response from Joanna / Front Office on 11 Dec 2021
Good Morning Madam Julie,
Thank you for taking the time to tell us about your experience at the ibis budget Colmar Centre-Ville. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
We stayed only one night as planned. The room was very small, but clean. The hotel is located just outside the old town and fairly close to the train station.
Sarah
Stayed 1 night in Aug 2021
Response from Joanna- Front desk on 4 Oct 2021
Miss Sarah,
Good Afternoon,
We're glad you're enjoyed your stay, and we're very pleased with your review.
Best regards,
Merci pour votre note, cela nous fiat chaud au cœur !
Hotel ibis budget // Margot
4/10 Poor
robert, derby
Travelled with family and small children, Travelled with group
11 Aug 2020
Liked: Cleanliness
Disliked: Staff & service
when we arrived there was 2 rooms when we payed for three,i had to pay for another. also the family room only had 3 beds for 4 persons which was changed.in the morning the monies were refunded for the room after i siad i contact expedia
robert
Stayed 1 night in Jul 2020
Response from Daniel on 8 Oct 2020
Madame/Monsieur,
Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Colmar Centre-Ville.
Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses.
Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.
Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.
Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.
Daniel
Madame, Monsieur,
Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.
Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.
Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
Emmanuelle KAUFHOLTZ
DIRECTRICE
Hotel itself was okay. The room was comically small. We went during the height of the Christmas Markets. As a result the room was grossly overpriced. Definitely a case of limited supply and high demand. They were the only rooms available on our travel date.
Room was unbearably hot, aircon not working. If the window was opened smoke from people smoking below came in and room was then very noisy also. Toliet seat was broken and floor of room was very grubby. On the plus side the receptionsit was helpful.