Garden

Reviews of Fernhill House Hotel & Gardens

4 out of 5
Fernhill House Hotel & Gardens
Clonakilty, Clonakilty, Cork

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 109 reviews" "
Rating 8 - Good. 22 out of 109 reviews" "
Rating 6 - Okay. 2 out of 109 reviews" "
Rating 4 - Poor. 0 out of 109 reviews" "
Rating 2 - Terrible. 0 out of 109 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Stayed 1 night in May 2024

10/10 Excellent

annette

Travelled with family
Liked: Amenities
Staff was wonderful and the food was excellent.
Stayed 1 night in Aug 2023

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our best stay away ever
Our 2 night stay at Fernhill was fabulous. All the staff were super nice and friendly, The room was clean, spacious and we were welcome with a couple of lovely gifts (chocolate and free drink). The garden is well worth a visit, enjoyed seeing the lights, the plants and all the bees. We also had a drink at the bar and ate of an evening, this was very good and so was the breakfast. Probably our nicest stay away ever. Thanks to all who made it happen at Fernhill.
Stayed 2 nights in Aug 2023

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, and friendly, efficient service.

8/10 Good

Claire

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class family run hotel. 10 out of 10!
Stayed 3 nights in Oct 2022
Response from Michael O'Neill Jnr on 16 Dec 2022
Dear Patrick, thank you very much for leaving us a 10/10 review, we really appreciate it. We look forward to welcoming you back to Fernhill again int he future.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff were friendly and helpful
Stayed 2 nights in Jul 2022
Response from Fernhill House Hotel & Gardens. on 25 Aug 2022
Hi Liam, Thank you very much for taking the time to leave us a review. We were delighted to hear you enjoyed your stay, while here at Fernhill. We look forward to seeing you again in the future.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful area!!! Lovely hotel and beautiful grounds. Would make an exceptional venue for weddings, it looks magical for that. Staff was friendly upon arrival. Evening service staff in restaurant need more experience, although they were very friendly. Breakfast was very nice and filling with local offerings. Overall a wonderful stay!
Stayed 1 night in Jul 2022
Response from Fernhill House Hotel & Gardens. on 25 Aug 2022
Hi David, Thank you very much for taking the time to leave us a review. We were delighted to hear you enjoyed your stay, while here at Fernhill. We look forward to seeing you again in the future.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place! Wish we could have stayed longer!
Stayed 2 nights in Jun 2022
Response from Fernhill House Hotel & Gardens. on 25 Aug 2022
Hi Janice, Thank you very much for taking the time to leave us a review. We were delighted to hear you enjoyed your stay, while here at Fernhill. We look forward to seeing you again in the future.

10/10 Excellent

Brendan

Stayed 1 night in Apr 2022

10/10 Excellent

Brendan

Stayed 1 night in Mar 2022

10/10 Excellent

Edel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & service
Beautiful hotel in lovely setting close to Clonakilty town. Food & service excellent. Would highly recommend a stay here.
Stayed 2 nights in Oct 2021

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
We stayed overnight and had dinner in the hotel. Social distancing good and both breakfast and dinner were delicious. Lovely grounds. Room well appointed but ours did not have much light as it looked out to an outside corridor. All in all a good stay
Stayed 1 night in Jul 2021

10/10 Excellent

Sandra

Stayed 4 nights in Jul 2021
Response from Michael O'Neill jnr on 26 Jul 2021
Dear Sandra, thank you for taking the time to leave us a 10/10 review we really appreciate it. We look forward to seeing you again soon.

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Lovely spot. Particularly enjoyed the gardens. Really tasty meal.
Stayed 1 night in Jul 2021
Response from Michael O'Neill jnr on 15 Jul 2021
Dear Aidan, thank you for taking the time to leave us such a lovely review. We were delighted to hear you enjoyed your stay, our food and gardens. We hope to see you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens were beautiful. The food and service were excellent too. A very enjoyable stay!
Stayed 1 night in Jul 2021
Response from Michael O'Neill jnr on 12 Jul 2021
Thank you so much for taking the time to leave us a 5 star review, we really appreciate your feedback. We hope to see you again in the future.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Michael O'Neill jnr on 12 Jul 2021
Thank you so much for taking the time to leave us a 10/10 review Frank, we really appreciate it. We look forward to seeing you again in the future.

10/10 Excellent

Ger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top staff
It was brilliant, because the staff were super. Had a drink with the owner and it was clear he sets the highest standards, by treating his staff well. Ger Ryan, Breda Hogan.
Stayed 1 night in Jun 2021
Response from Michael jnr on 20 Jun 2021
William a chara. My name is Michael O'Neill jnr and I am one of the fourth generations of the O'Neill family here at Fernhill House. Thank you sincerely for choosing Fernhill and for taking the time to share your lovely feedback. We greatly appreciate it. That was my father I believe who you shared a drink with. He loves meeting people like yourselves! You are right that staff are key. We are very lucky to have such a great team and do our best to mind them. Thanks again. Sláinte. The O'Neill family and team at Fernhill.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, staff went above and beyond. Fab hotel, clean, great location, brilliant food. Really enjoyed our stay and would definitely come back.
Stayed 1 night in Jun 2021
Response from Michael jnr on 20 Jun 2021
William a chara. My name is Michael O'Neill jnr and I am one of the fourth generations of the O'Neill family here at Fernhill House. Thank you sincerely for choosing Fernhill and for taking the time to share your lovely feedback. We greatly appreciate it. We hope that you stay with us again. Thanks again. It would be wonderful to welcome you back again. Sláinte. The O'Neill family and team at Fernhill.

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Michael jnr on 3 Jul 2021
Dear Michael My name is Michael O'Neill jnr and I am one of the fourth generations of the O'Neill family here at Fernhill House. Glad to hear that you enjoyed all of your stay. I was a bit surprised and confused to note that you felt it necessary to score us 8/10 which is far below our average score. Are you sure there wasnt something that you personally felt could have been different? We would have been glad to oblige or take the feedback to improve.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fabulous stay of 2 nights. The staff were excellent. Fantastic menu for Coeliacs with great choices and the food was excellent. Will definitely be back.
Stayed 2 nights in Sep 2020

10/10 Excellent

Br, Longford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our two night stay here. The staff were very professional and friendly on difficult Covid circumstances. The breakfast was really nice and freshly made. We did not have dinner at the hotel. Room was clean and plenty of hot water available. Staff adjusted our reservation with minimal fuss at our request.
Stayed 1 night in Aug 2020
Response from Michael O'Neill jnr on 4 Sept 2020
Dear Br on, Michael jnr here, one of the fourth generation of O'Neill's caring for Fernhill. Many thanks for taking the time to leave us a review. We were delighted to hear that you enjoyed your stay here at Fernhill and look forward to seeing you again in the future. Is mise le meas, Michael O Neill jnr, 4th generation proprietor, Fernhill House Hotel & Gardens

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Michael O'Neill jnr on 4 Sept 2020
Dear Adrian, Michael jnr here, one of the fourth generation of O'Neill's caring for Fernhill. We greatly appreciate that you took the time out of your vacation to leave us such a high recommendation. We hope to see you again soon. Is mise le meas, Michael O Neill jnr, 4th generation proprietor, Fernhill House Hotel & Gardens

10/10 Excellent

Brendan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Michael O'Neill on 7 Feb 2020
Hello Thomas, Michael jnr here, one of the fourth generation of O'Neill's caring for Fernhill. We greatly appreciate that you took the time to share your experiences with the team here at Fernhill. We hope to see you again in the future. Is mise le meas, Michael O Neill jnr, 4th generation proprietor, Fernhill House Hotel & Gardens

10/10 Excellent

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Nov 2019
Response from Michael jnr on 16 Dec 2019
Hello Donal. My name is Michael jnr and I am one of the fourth generation of the O'Neill family at Fernhill. Thank you for the review, we are delighted that you enjoyed your experience with us, hope to see you again soon. Michael

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Michael O Neill jnr on 6 Nov 2019
Hello, my name is Michael and I am one of the fourth generation of the O'Neill family at Fernhill House. I am very sorry to see that you did not enjoy your time at our family run hotel. I would love to know why as feedback is very important to us as it helps us to improve. Could you please contact me and let me know why? Kind regards from Clonakilty, Michael O'Neill jnr Proprietor Fernhill House

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gardens, hotel public areas and rooms were excellent. All the staff friendly, lots of genuine smiles.
Stayed 2 nights in Oct 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable relaxing stay at Fernhill, comfortable spacious room with veranda. The food was very good and hotel grounds were picturesque. Staff were nice and obliging. All good.
Stayed 1 night in Sep 2019
Response from Michael O'Neill jnr on 9 Oct 2019
Hello My name is Michael jnr and I am one of the fourth generation of the O'Neill family at Fernhill. Thank you sincerely for your lovely review. We greatly appreciate your kind words and excellent star rating. I am delighted that you took the time to enjoy our grounds and it is lovely to hear that you liked our staff. Thank you again and hope to welcome you back soon. Best wishes Michael O'Neill jnr Fourth generation proprietor Fernhill House

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fernhill - The place to stay in Clonakilty
Visiting family in Clonakilty- such a smart and comfortable hotel of top quality and friendly and helpful staff, lovely food and spacious bedrooms and bathrooms. Added bonus of a wonderful garden would recommend v v highly
Part of the stunning wild garden
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for the money Great location pleasant staff all round .
Stayed 1 night in Sep 2019
Response from Michael jnr on 9 Oct 2019
Hello My name is Michael jnr and I am one of the fourth generation of the O'Neill family at Fernhill House. It was lovely to read your kind words however I was disappointed to read that you did not enjoy your stay to the fullest and rated our family run hotel 4/5. Could I ask why? We want every guest to have the best stay possible so would welcome your feedback. Looking forward to your response. Michael O'Neill jnr Fourth generation proprietor Fernhill House

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay as our last night before an early start for the airport.
Stayed 1 night in Aug 2019
Response from Michael jnr on 9 Oct 2019
Hello My name is Michael jnr and I am one of the fourth generation of the O'Neill family at Fernhill House. It was lovely to read your kind words however I was disappointed to read that you did not enjoy your stay to the fullest and rated our family run hotel 4/5. Could I ask why? We want every guest to have the best stay possible so would welcome your feedback. Looking forward to your response. Michael O'Neill jnr Fourth generation proprietor Fernhill House

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Achy backs.
We loved the hotel and gardens in general. However, we were disappointed that the bed we had was so soft, we did not sleep well. We are used to sleeping on a firm bed at home.
Stayed 1 night in Aug 2019
Response from Michael jnr on 9 Oct 2019
Hello My name is Michael jnr and I am one of the fourth generation of the O'Neill family at Fernhill House. I am glad to hear that you enjoyed Fernhill in the main but I was sorry to read about our beds. We bought new top of the range Respa beds and bedding a few months ago. Beds are a personal choice in fairness so I can understand your misgivings however if you brought it to our attention we could have tried to source an alternative room for you. Michael O'Neill jnr Fourth generation proprietor Fernhill House

10/10 Excellent

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner and a great, reasonably priced wine. Wonderful service.
Stayed 1 night in Aug 2019

10/10 Excellent

Margaret

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Hotel was beautiful and the staff were incredibly helpful. The first room (104) had a noisy AC unit outside which was active until early in the morning. However, once I mentioned it the staff were extremely apologetic and immediately moved me into a very quiet room upstairs. Food is great, hotel and grounds are spacious, elegant and beautiful. Despite the early hiccup, Fernhill House is still highly recommended!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view, lovely gardens, interesting history, welcoming staff.
Stayed 1 night in Jun 2019

10/10 Excellent

Selvanandan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth a stay. Highly recommended
Amazing hotel
Stayed 1 night in May 2019

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
discovery
been to this area many times and only now found such a wonderful hotel so good in so many ways will be back soon
Stayed 1 night in May 2019

8/10 Good

Brid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A true Gem
The hotel was a delight from start to finish ,the disabled room (214) was the best I have been in basically his and hers bathrooms ! The staff should get a mention their enthusiasm and happy demeanour meant so much to our stay ,meals were great breakfast white pudding was the best I’ve ever had this is a family owned class hotel where nothing was too much trouble
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Our room was spacious and clean. Breakfast was amazing!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent. Food very good and the rooms are very comfortable
Stayed 1 night in Feb 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
FernHill a place to dream of
The view from the hotel was fantastic, the staff where helpful and friendly. My only complaint was the pillows where a bit hard. Food good, lounge wonderful. Receptionist more than helpful on places to visit.
Stayed 2 nights in Feb 2019
Response from Michael O'Neill jnr on 5 Mar 2019
Hello, my name is Michael jnr and I am one of the fourth generation of the O'Neill family at Fernhill House. Thank you for your lovely review. I will share it with our team. We are looking into replacing the pillows so your feedback is helpful.

8/10 Good

kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes excellent location and Staff Very Friendly
Stayed 1 night in Jan 2019