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Reviews of Wells Gray Inn

2.5 out of 5
Wells Gray Inn
228 East Yellowhead Highway, Clearwater, BC

Reviews

7.8

Good

Rating 10 - Excellent. 126 out of 480 reviews" "
Rating 8 - Good. 215 out of 480 reviews" "
Rating 6 - Okay. 94 out of 480 reviews" "
Rating 4 - Poor. 26 out of 480 reviews" "
Rating 2 - Terrible. 19 out of 480 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Richu

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Quadrapule room didn't have a microwave as mentioned
Stayed 1 night in May 2024
Response from Front Desk on 20 May 2024
Hello Richu, Thank you for staying with us , We appreciate your feedback and we are sorry that we were unable to meet your expectations during your stay, but we will surely look into it . If we can be of further assistance, please don't hesitate to let us know. Regards , Wells gray Inn

10/10 Excellent

Gerald, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff
Stayed 1 night in May 2024
Response from Front Desk on 20 May 2024
Hello Gerald, Thank you for staying with us , We appreciate your feedback . Regards , Wells gray Inn

10/10 Excellent

Margaret

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good for an older hotel. Clean, but old smoking smell. We would stay here again.
Stayed 1 night in Apr 2024
Response from Front Desk on 6 May 2024
Hello , Thank you for staying with us , We appreciate your feedback . Regards , Wells gray Inn

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice spot. The inside is nicely renovated but the outside could use a fresh coat of paint
Stayed 1 night in Apr 2024
Response from Front Desk on 6 May 2024
Hello , Thank you for staying with us , We appreciate your feedback . Regards , Wells gray Inn

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean quiet slept good
Stayed 1 night in Apr 2024
Response from Front Desk on 6 May 2024
Hello , Thank you for staying with us , We appreciate your feedback . Regards , Wells gray Inn

10/10 Excellent

Joanne

Stayed 1 night in Apr 2024
Response from Front Desk on 20 May 2024
Hello Joanne, Thank you for staying with us , We appreciate your feedback . Regards , Wells gray Inn

10/10 Excellent

Sara

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I especially liked the inner courtyard - it was nice to sit at our patio set and enjoy the quiet, blue sky and sun shine. I would definitely stay again and recommend to friends.
Stayed 2 nights in Apr 2024
Response from Front Desk on 25 Apr 2024
Hello sara ,Thank you for staying with us , we appreciate your feedback .Hope to see you again

8/10 Good

Shirley

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Vishaw. on 22 Apr 2024
Hello Shirley , Thank you for staying with us , we appreciate your feedback . Regards , Wells Gray Inn

10/10 Excellent

Claire, nanaimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This hotel is very nice! Quiet ,very clean and upgraded! Very nice upgrade! We will return.
Stayed 1 night in Apr 2024
Response from Vishaw. on 19 Apr 2024
Hello Claire , Thank you for staying with us , we really appreciate your feedback . Regards , Wells Gray Inn

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was easily assessible from the main highway and has fabulous restaurant with great food.
Stayed 1 night in Mar 2024
Response from Front Desk on 4 Apr 2024
Hello Lynn , Thank you for staying with us , we appreciate your feedback . Regards , Wells Gray Inn

10/10 Excellent

Matt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place to stay the night while traveling. We stayed with my 6 month old daughter, and Dog and had no issues. The staff at the front desk was extremely helpful to accommodate a room change. The restaurant attached was also good for a late night snack and early breakfast.
Stayed 1 night in Apr 2024
Response from Front Desk on 4 Apr 2024
Hello Matt , Thank you for staying with us , we appreciate your feedback . Regards , Wells Gray Inn

8/10 Good

Robert

Stayed 1 night in Mar 2024
Response from Vishaw. on 22 Apr 2024
Hello Robert , Thank you for staying with us , we appreciate your feedback . Regards , Wells Gray Inn

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, updated bathroom, easy access to ground floor room with small patio. Beds and pillows were comfortable. Good value for a quick one night stay. Helpful, friendly staff.
Response from Wells gray Inn on 27 Mar 2024
Hello Angela ,Thank you for staying with us ,we appreciate your feedback .Hope to see you again .

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are updated and satisfactory. Beds were average. Bathroom was not as clean as I'd expect. Convenient location next to highway and not too much road noise (just the occasional loud truck engine). Nothing fancy here. Overall, satisfactory for the price.
Stayed 2 nights in Mar 2024
Response from Wells gray Inn on 27 Mar 2024
Hello Kevin , Thank you for staying with us , We appreciate your feedback .Sorry about the bathroom , we will address this issue to our housekeeping . We hope you will give us another chance

8/10 Good

Sonia

The pet friendly room smelt pretty bad! They shouldn’t have carpet in pet friendly rooms
Stayed 1 night in Mar 2024

6/10 Okay

Patrick

Average
Stayed 1 night in Mar 2024
Response from Front Desk on 6 May 2024
Hello , Thank you for staying with us , We appreciate your feedback . Regards , Wells gray Inn

10/10 Excellent

Desirae

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Vishaw. on 18 Mar 2024
Hello Desirae , Thank you for staying with us , We appreciate your business . Regards , Wells Gray Inn

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and staff was friendly.
Stayed 1 night in Mar 2024
Response from Front Desk on 18 Mar 2024
Hello Kim , Thank you for staying with us , We appreciate your business . Regards , Wells Gray Inn

6/10 Okay

Bren

Liked: Staff & service
Room was a little worn and old, needs a good coat of paint. Bed was fresh and clean, bonus. The heat register was noisy and clicked all night, I recommend earplugs. Arrived at 7 pm was told to order from the kitchen before 8 if I wanted supper.
Stayed 1 night in Mar 2024
Response from Front desk on 4 Mar 2024
Hello ,Thank you for staying with us , we appreciate your feedback . Our restaurant kitchen close at 8 ( winter hours ) so we inform guests incase they want to have supper .We will try to make your next stay as comfortable as possible .

6/10 Okay

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a safe, quiet, clean stop just off the highway with the convenience of a restaurant with good food. The people working there were very nice.
Stayed 1 night in Feb 2024
Response from Front Desk on 18 Mar 2024
Hello Jan , Thank you for staying with us , We appreciate your business . Regards , Wells Gray Inn

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
The Back Forty Restaurant was great !
Stayed 1 night in Feb 2024
Response from Front desk on 1 Mar 2024
Hello Mike ,Thank you for staying with us, we appreciate your feedback .

8/10 Good

Alan

Travelled with pets
Na
Stayed 1 night in Feb 2024
Response from Front Desk on 18 Mar 2024
Hello Alan , Thank you for staying with us , We appreciate your business . Regards , Wells Gray Inn

10/10 Excellent

Louise, Cold Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities
PROS: Room was clean and spacious. Love seat and armchair in king room was a nice added bonus. Outdoor patio area, private, would be really nice during summer! Convenient liquor store, bar/lounge, restaurant on site. Had supper at Back Forty, very good, recommend. CONS: We found the heat pump to be noisy and difficult to use. Could not get a comfortable consistent temperature. Glad it wasn't -30! Overall, would recommend.
Stayed 1 night in Feb 2024

8/10 Good

Monika

Stayed 1 night in Feb 2024
Response from Front Desk on 4 Apr 2024
Hello Monika , Thank you for staying with us , we appreciate your feedback . Regards , Wells Gray Inn

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and great stafg
Stayed 1 night in Jan 2024
Response from Gini (Front desk) on 9 Feb 2024
Hello Tanya, Thank you for Staying with us , we appreciate your feedback . Hope to see you again .

10/10 Excellent

Robert

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
building with a home like feeling. This hotel is close to everything...
Stayed 1 night in Jan 2024
Response from Gini (Front desk) on 9 Feb 2024
Hello Robert , Thank you for Staying with us , we appreciate your feedback . Hope to see you again . Regards

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very Spacious and a Pool Table
The room was fantastic. The boys loved the pool table and the beds were comfortable.
Stayed 1 night in Dec 2023
Response from Vishaw on 29 Dec 2023
Hello Kimberly, Thank you for Staying with us , we appreciate your feedback . Hope to see you again . Regards , Wells Gray Inn

8/10 Good

Marleen

Stayed 1 night in Dec 2023
Response from Vishaw on 29 Dec 2023
Hello Marleen, Thank you for Staying with us , we appreciate your feedback . Hope to see you again . Regards , Wells Gray Inn

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel when we needed it.
Stayed 1 night in Nov 2023
Response from Front desk on 29 Dec 2023
Hello Robert, Thank you for Staying with us , we appreciate your feedback . Hope to see you again . Regards , Wells Gray Inn

8/10 Good

Janine

Business traveller
Liked: Staff & service, property conditions & facilities
The room was fairly nice, the bathroom fan was super loud though and the floor needed to be mopped. But ithet than that, it was a decent place to stay.
Stayed 2 nights in Nov 2023
Response from Front desk on 31 Dec 2023
Hello Janine , Thank you for staying with us , we appreciate your feedback .

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and comfortable. Good rates. Not as appealing from the outside but great on the inside. Half way to Edmonton from the coast. Perfect place to stop.
Stayed 1 night in Oct 2023
Response from Front desk on 14 Nov 2023
Hello David ,Thank you for staying with us , we appreciate your feedback .Hope to see you again .Regards ,

10/10 Excellent

Kelly L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Thank you. I will be back.
Stayed 2 nights in Oct 2023
Response from Vishaw on 28 Oct 2023
Hello Kelly, Thank you for Staying with us , we appreciate your feedback . Hope to see you again . Regards , Wells Gray Inn

8/10 Good

Nona

Stayed 2 nights in Oct 2023
Response from Vishaw on 28 Oct 2023
Hello Nona, Thank you for Staying with us , we appreciate your feedback . Hope to see you again . Regards , Wells Gray Inn

8/10 Good

Kevin

Stayed 1 night in Oct 2023

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Vishaw. on 11 Oct 2023
Hello Guy, Thank you staying with us , we appreciate your feedback . Regards , Wells Gray Inn

8/10 Good

Kyla

Stayed 2 nights in Oct 2023
Response from Vishaw. on 11 Oct 2023
Hello Kyla, Thank you staying with us , we appreciate your feedback . Regards , Wells Gray Inn

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for overnight stay, comfortable beds, clean room. One restaurant which we did not try, but great 2 for 1 pizza delivery! Reasonable rates!
Stayed 1 night in Oct 2023
Response from Front desk on 11 Oct 2023
Hello Cindy, Thank you staying with us , we appreciate your feedback . Regards , Wells Gray Inn

6/10 Okay

Lucie

Liked: Cleanliness, staff & service
Good checked in, room is clean and great towels, the outside of the hotel could use a freshening up. Friendly staff in hotel and restaurant attached
Stayed 1 night in Oct 2023
Response from Vishaw. on 7 Oct 2023
Hello lucie, Thank you staying with us , we appreciate your feedback . Regards , Wells Gray Inn

2/10 Terrible

Clark

Stayed 2 nights in Oct 2023

8/10 Good

Falon

Travelled with family
Liked: Cleanliness, staff & service
It was fine for a quick stop on our way to Vancouver
Stayed 1 night in Oct 2023
Response from Vishaw. on 7 Oct 2023
Hello Falon, Thank you staying with us , we appreciate your feedback . Regards , Wells Gray Inn

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for dog owners.
Stayed 1 night in Oct 2023
Response from Vishaw. on 7 Oct 2023
Hello John, Thank you staying with us , we appreciate your feedback . Regards , Wells Gray Inn

10/10 Excellent

Christopher, Sidney

Stayed 1 night in Sep 2023
Response from Vishaw on 28 Oct 2023
Hello Christopher, Thank you for Staying with us , we appreciate your feedback . Hope to see you again . Regards , Wells Gray Inn

6/10 Okay

Ponni

Travelled with family
Stayed 1 night in Sep 2023

8/10 Good

Sabine Agathe

Stayed 2 nights in Sep 2023
Response from Vishaw on 28 Oct 2023
Hello Sabine, Thank you for Staying with us , we appreciate your feedback . Hope to see you again . Regards , Wells Gray Inn

10/10 Excellent

Sylvie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Vishaw on 27 Sept 2023
Hello Sylvie, Thank you staying with us , we appreciate your feedback . Regards , Wells Gray Inn

10/10 Excellent

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Vishaw on 27 Sept 2023
Hello Brian, Thank you staying with us , we appreciate your feedback . Regards , Wells Gray Inn

8/10 Good

Shelley

Stayed 1 night in Sep 2023
Response from Vishaw. on 11 Oct 2023
Hello Shelley, Thank you staying with us , we appreciate your feedback . Regards , Wells Gray Inn

6/10 Okay

Sarah

Liked: Staff & service
The area around the hotel is pretty dumpy. The room itself was fine. Nothing fancy, did the trick.
Stayed 1 night in Sep 2023
Response from Wells gray Inn on 14 Nov 2023
Hello Sarah ,Thank you for staying with us , we appreciate your feedback .Hope to see you again .Regards ,

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and make you feel right at home
Stayed 1 night in Sep 2023
Response from Vishaw on 28 Oct 2023
Hello John, Thank you for Staying with us , we appreciate your feedback . Hope to see you again . Regards , Wells Gray Inn