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"This was the worst stay ever. Nothing worked from the TV, Mini fridge, and phone. We couldn't get room service much less call the front for anything. Elevators weren't working. And someone got stuck every 15 minutes. When you bring up any of the concerns everyone acts so unaware and nonchalant. No help what's so ever. The WiFi also kept going in and out. The rooms had a moldy smell even after requesting to change the sheets. Parking lot had construction men working and security sleeping. "

"My room had a mildew fishy smell that was very strong that I had to call about "

"Awesome for family trip"

"This is the perfect place to Relax, Rest, and Reconnect with your lover. My wife and I love this property so much we are planning to visit other properties in other countries soon. "

"The staff was very nice and the shows were very good. All good experience. Comparatively bars very small that’s only drawback we experienced. "

"This is my second stay at the resort, given that it was at full Easter capacity it was excellent service. From check in to check out and all in between. Towels, food and bev, room cleanliness-all the staff were very pleasant and helpful. The hotel had plenty of activities to entertain the whole family from kids to adults, we were able to find space by the pools whichever we went to so they were very well prepared for a full house… The food was great, the only thing we found tricky was reservations since I think most people with privilege booked in advance. Nonetheless the buffet was always offering different and tasty food, loved the little themes and accents around the dishes and stations. The Easter desserts were fab for the kids. A great and memorable stay. "

"The food was good and fresh."

"We love this resort! It was our second visit and it is like coming home! The staff is hospitality at the top tier!! So welcoming and friendly! Our butlers were amazing. They kept us updated on the events of the day, which restaurants were available and wanted to do what was needed for us to relax and enjoy. The food at Joia was delicious and good variety. Our lunch favorite is Port Maria, good breakfast buffet and also room service breakfast. Our favorites for dinner were Toscana (Italian) and the Greek over in Selection. We will definitely be back as soon as possible. "

"All meals were served fresh and well prepared and there were a wide variety of foods available for the guests to choose from."