Cite Charaf Hotels, Agadir

"Advertised as 5* hotel but the experience is that of a holiday village. Queues for food, cheap drinks, noisy. Does not match the level of money one pays for this. Part of the disappointment comes directly from expedia as to how it advertises this hotel. From the pictures and descriptions looks completely different and much better than reality. Google also advertises this as a 4* hotel i believe the 5* are not there. "

"As it was our first time in Agadir we didn't know what to expect.We had booked bed and breakfast so we could get out and about through the day and at night. The hotel chain.Barcelo,was familiar enough to us and seemed reasonably priced. We were greeted by a lovely lot of smiling welcoming faces at reception and the concierge service. unfortunately our room was not ready until near 4 pm so it was a bit if a wait. The room we had was ok. Comfy beds, Air Con not a thing when we were there not sure if it gets ramped up in hot weather? we were surprised to have been given all inclusive wrist bands.It was not mentioned it was an upgrade .We perhaps thought it an oversight? We did enjoy that part of things but generally we thought the food a bit same old same old? Not all food was hot at a buffet style restaurant area... we'd say the lunch seemed a little nicer than evening.Mist of the time was spent looking for cutlery and napkins! We had lunch out and had 4 evening meals outwith the hotel. it's not really an area with British pubs and restaurants so you still have to look about for the type of food you enjoy. Although looked like a few bars selling alcohol were close to the hotel all the music was more Arabic/Moroccan so it didn't really entice us to go in which was a bit disappointing ?Agadir isn't quite catering for Brits abroad just yet.The hotel entertainment was not something we tended to hang about for at night.Overall great to experience Agadir."

"Le secret le mieux gardé d’Agadir j a adoré l'équilibre parfait entre le luxe moderne et l'âme marocaine. Chambres d'un calme olympien, literie de rêve et un Spa qui redéfinit le mot relaxation. Si vous cherchez un spot à la fois intime, chic et proche de tout, ne cherchez plus. C’est ici que ça se passe. Merci à toute l'équipe pour cette réactivité sans faille"

"Beautiful grounds, pool area and beach access"

"The room was impeccably clean, the staff were AMAZING, bed was very comfortable. The only thing is there was occasionally a sewage smell coming through the bathroom and it was very difficult to be ok with this. But it didn’t really matter than that it really "

"Staff at reception was terrible in their manners and not helpful at all. Room was clean and lovely location. "

"Amazing hotel "

"Room was supposed to be a privilege room although looked nothing like picture was much smaller and balcony wall paint was coming off, air con did not work it just made the room hotter so had to sleep with patio door open all night. The pool bar was hardly ever staffed and a lot of people complained about this. In all bars drinks were served in paper cups, as never enough glasses left. There were never enough pool towels for people at the pool. Went to the spa which was not clean disgusting mould dripping from the roof into the heated pool. Food in Italian speciality restaurant was over cooked and dried out, Moroccan restaurant food was very bland. Main buffet was nice but repetitive. ended up with extremely bad stomach bug on last day which could have been down to the mould dripping in spa pool, or food who knows? The beach photos on the website bear no resemblance whatsoever to the sad row of beds on rocks with umbrellas propped up against the sea wall. When I queried with the staff in reception about the room we had received they were extremely rude and could not have cared less. All in all quite a disappointing experience and definitely would not rate 4 star as per Hotels . com website "

"Excellent service. Slimane at reception was excellent. But the WiFi is very poor "