Bensergao Hotels, Agadir

"Internet was not working well in my room "

"Room is alright does the job. However no kettle and no microwave was a bit difficult for warm water."

"Hôtel de prestige qui mérite son nom Service impeccable cadre somptueux et une équipe ultra réactive Mon meilleur pied à terre favori à agadir Merci pour l accueil "

"Really enjoyed our stay. Overall the room was spacious and had two single beds for kids and large king bed. Bathroom was also large. Con: they had NO air conditioning! They said this was due to the age of the building. Luckily it wasn’t too warm in the evenings so we left the patio doors open. However, this was disappointing. The pool was great and lots of lounges. The buffet had many options and we enjoyed the food. Con: the service especially for breakfast was lacking. They really could have improved on this. We basically ended up clearing our own table for breakfast and getting all our own tea and coffee. This was better for lunch and dinner service. Overall, I would still return to this hotel. But I would check on A/C. "

"Clean, friendly, great food. Reception staff were excellent "

"Clean rooms, beach view and bar always very good."

"The first room we had was right next to the air con outside the building and made a complete racket all night and kept us awake. The sink has a major crack across it. The next room we were given the lights didn't work. An engineer came and fiddled about a bit inside and outside the room. Eventually with some fizzing the lights worked. Now one of the main light switches didn't work and the engineer said he would be back the next day to fix it. That never happened. By our last night there was only 1 light working. The mattress was rock solid, and not conducive for a good nights sleep and the pillows were not much better. The breakfast was limited. The pastries were dry and seemed stale. There is a fresh omelette bar. The staff are really friendly and helpful. "

"Bed not especially comfortable, not much hot water for a shower one evening. Bedroom laminate floor coming apart despite the place being only 2 years old. Wouldn’t stay here again."

"Class food, great pool and friendly staff. "