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"Great concept, room, staff. Only thing I wish is that the bar was open on Sundays!"

"Very convenient location, comfortable room, and helpful staff. "

"We thought we'd have our own little space like an apartment - we end up sharing the living space with the main building. It's not a big deal but didn't expect it to be that way. Overall, it was a good stay"

"The kitchen was not equipped for cooking. You have to ask for the pots, pans, bowls and cooking utensils. You also had to ask for dish soap , sponge and laundry detergent. Dish towels or paper towels were not available."

"Good "

"Helpful staff, good-looking property, very good food in the restaurant, well located. Would definitely stay again."

"No Free Breakfast."

"Staff were very friendly and very helpful and the cleaning team were very sweet as well. The highlight of this hotel is where is located in the downtown area of Philly and exactly 2 minutes walking distance from the reading market. The hotel is huge and it has a huge capacity for a lot of guest, but the amenities are way too little. Also it’s a bummer that when you’re booking with Expedia or any other third-party, you take the room with the worst view. "

"I thought true customer service was a dying concept until this weekend! The staff at the W were top tier- professional , accommodating, and friendly. I truly enjoyed my stay and thanks again to the entire staff team for simply being you!"