Chunyaxché Holidays from NZ$4,868

Mostly everything was great. The staff was hit and miss. About 90% were spectacularly friendly but there were those who looked and acted like they didnt want to be there. The breakfast in the morning was missing items that would not be replaced promply (30 minutes), also several dishes were cold.

It was great value. Clean and convenient. Food was delicious . People were friendly. A/C didn’t work well in one bedroom and we couldn’t get TV’s to connect to any streaming service and could not cast.

We stayed in the tower suite. Everything was great. The staff was very attentive and the room service was great. I enjoyed the property and also the atmosphere. The day parties were fun and there was always something to do. My only issue is the pool being closed so early. Open the pool at night. Allow people to party into the evening around and in the pool. That would make the experience much more enjoyable for a lot of people.

Food options were good. Beach was clean.

First of all I was upset when I got to the Hotel and I was told that I was only intitle to one up grade not two like I had in the pass ( if availed ) Many times and their concierge barabare was very rude and when others who have seen us there many times before ( employees) tryed to tell her to shut up she got even ruber. then I was charge 60 dollars for two rooms for the property sewer stuff when i though the total was only 50.00 something and I try to tell her that she got really mad at me.