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Reviews of The Salisbury Luxury Class

3.5 out of 5
The Salisbury Luxury Class
345 Madras St, Christchurch, Canterbury

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 2 out of 12 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not luxury at all. Outdated and not like the images. Staff were very helpful.
Stayed 4 nights in Aug 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely property, beautiful rooms
Stayed 3 nights in Feb 2023

2/10 Terrible

Walter

Travelled with family
Did not like that they wouldn’t allow cancelation for extraordinary situation.
Stayed 2 nights in Jan 2023

6/10 Okay

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Douglas

Stayed 1 night in Jun 2022

8/10 Good

Demi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's a great property for families wanting to stay together and offering great space.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the style of the hotel. Very unique.
Stayed 1 night in May 2021
Response from Sally on 12 Jun 2021
Hi there, Thank you very much for having chosen The Salisbury Hotel for your stay and we are more than glad that you enjoyed your stay with us. We also appreciate so much your very kind review, that inspires us to make things better. We are looking forward to hosting you and your family again in the near future. Kind Regards, Sally The Salisbury Hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought this hotel was excellent. The room was well thought out. Fabulous amenities and a very comfortable bed. The staff were incredibly helpful and friendly. Thoroughly recommend and will stay again next time we are in Christchurch.
Stayed 1 night in Apr 2021
Response from Sally on 12 Jun 2021
Hi there, Thank you very much for having chosen The Salisbury Hotel for your stay and we are more than glad that you enjoyed your stay with us. We also appreciate so much your very kind review, that inspires us to make things better. We are looking forward to hosting you and your family again in the near future. Kind Regards, Sally The Salisbury Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

10/10 Excellent

Fiona, Palmerston North

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, you feel a little bit fancy and it is in a handy location to central Christchurch. The room was well appointed and the bed soo comfy. Will stay here again
Stayed 1 night in Dec 2020

10/10 Excellent

SN, Auckland, NZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was excellent and we really appreciated all the thoughtful touches in the room. The service was brilliant and we would stay here again.
Stayed 1 night in Nov 2020

2/10 Terrible

Kerry, Palmerton

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It look nice . Saud when i booked that there was anytime check in but thay only check in till 10 and tryed to charge me more for late night thay didnt in the end and left room unlocked with key on it with detailed map of how to get in witch was great till we got there at mid night to find gate was locked (lucky we were both small so could crawl under the gate ) room was clean and well presented but bed was so hard i ended up lieing on the concreat floor witch was more comfortable the people were really nice but on top of my room charge thay took a $200.00 security deposit and ensured me it would be back in the next day the next day thay told me it would be back in on monday as it was the weekend i got it back on friday after having to message them about it not happy at all with this place do not recommend to anyone even my worse enemies.
Stayed 1 night in Oct 2020