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Hotel Carlton Mill

3.5 star property
Find your haven near Christchurch Botanic Gardens. Savor local flavors at the on-site restaurant then unwind amidst beautiful gardens.

Choose dates to view prices

Near Christchurch Casino and Hagley Park, Hotel Carlton Mill offers a welcoming vibe with its garden, coffee shop/cafe, and Regional cuisine restaurant. Stay connected with in-room WiFi while enjoying dry cleaning/laundry services or relax at the bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Laundry room
The current price is NZ$126
includes taxes & fees
25 May - 26 May
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About this property

Hotel Carlton Mill

  • Hotel near Hagley Park
  • Located close to Christchurch Casino and Christchurch Botanic Gardens, Hotel Carlton Mill provides a terrace, a coffee shop/cafe and a garden. The on-site Regional cuisine restaurant, Strawberry Fare, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • Other perks include:
    • Free self-parking
    • Luggage storage, tour/ticket information and a front desk safe
    • A banquet hall
  • Room features
  • All guestrooms at Hotel Carlton Mill include comforts such as free WiFi and room service.
  • More conveniences in all rooms include:
    • Heating and fans
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with hairdryers
    • 32-inch flat-screen TVs with digital channels
    • Balconies or patios, fridges and microwaves

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Policies

Check-in

Check-in time starts at 2 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for NZD 25 per night.

Payment types

Important information

Optional extras

  • Rollaway bed fee: NZD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Hotel Carlton Mill pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Carlton Mill?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Carlton Mill on 25 May 2026 start from NZ$126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Carlton Mill?

Self-parking is free at this property.

What time is check-in at Hotel Carlton Mill?

Check-in begins at 2 PM.

What time is check-out at Hotel Carlton Mill?

Checkout is at 10 AM.

Where is Hotel Carlton Mill located?

Located in Merivale, this hotel is within a 15-minute walk of Hagley Park and Christchurch Casino. Mona Vale and Christchurch Botanic Gardens are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

8.2

Location

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 196 out of 573 reviews
Rating 8 - Good. 255 out of 573 reviews
Rating 6 - Okay. 93 out of 573 reviews
Rating 4 - Poor. 22 out of 573 reviews
Rating 2 - Terrible. 7 out of 573 reviews

Reviews

Verified

8/10 Good

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, staff were very helpful. Shower and bathroom was nice.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Restaurant at front of property for all day eats. Other restaurants and Bars very close by. Good size room. Quiet.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff helpful and friendly. Good value. Well situated.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sharron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable large room and easy parking.
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Tom

Liked: Staff & service
Onsite parking was great, lots of eateries of varying prices within walking distance, the staff we met were friendly and helpful. The building exterior and interior could do with some tlc but overall provided adequately comfortable conversation. The Reception staff were appreciative that we let them know the toilet cistern in our room was continually filling and one of the sink taps dripped.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

warren

Liked: Cleanliness, amenities, property conditions & facilities
Great stuff got room ready early for us to check in .very clean room and great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, room comfort
Proximity to Hadley park is great.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Our one bedroom apartment was perfect, spacious and spotless. Nothing was too much trouble for the helpful staff and good selection of food and drink options around the corner as well as on site restaurant which we couldn’t try due to injury!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff. Room very warm, no way of cooling it down.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Always like staying at the hotel. Staff friendly and super helpful
Stayed 1 night in Mar 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, wonderful location close to beautiful Hagley Park, shops and restaurants.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel and comfortable
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
The staffs are super friendly and helpful. The room is very clean and spacious. Quiet place but accessible to everything. Great location.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Very helpful staff
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Always free parks available, good location
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff

Great location of hotel and really friendly staff. Had everything we needed for a short family stay.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and good location.

Receptionist and staff were friendly and helpful. Room was clean, comfortable and well furnished. Hotel is convenient to Hagley Park, Botanic Gardens and within walking distance of museums, restaurants and shopping areas.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
I found that it provided me with all that I had hoped for as a quiet weekend getaway to celebrate a momentous 50th wedding anniversary. The restaurant was the icing on the cake!
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, spacious room & bathroom, staff were really friendly & helpful. Easy access to hotel off busy intersection, and very quiet room. Would definitely stay here again & highly recommend
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable warm amd accessible.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Kit Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is comfortable, spacious, and clean. Even i didnt met any staffs on that day as i was checked in late, the staff contact me earlier that morning and let me know the check in procedures, feeling being welcome. Although sometimes may heard people talking in the corridor, but generally quiet. Nice experience!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big shower, private bathroom, very clean and tidy
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Great location. Good service. Access to property a little tricky if unfamiliar with area.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Wayne

Liked: Staff & service, property conditions & facilities, room comfort
Clean and tidy Everything in the room you need for one or two nights.Quality food in restaurant.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet
Stayed 6 nights in Sep 2024