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Reviews of The Drake

4 out of 5
The Drake
140 E Walton Place, Chicago, IL

Reviews

8.4

Very good

Rating 10 - Excellent. 568 out of 1008 reviews" "
Rating 8 - Good. 194 out of 1008 reviews" "
Rating 6 - Okay. 114 out of 1008 reviews" "
Rating 4 - Poor. 71 out of 1008 reviews" "
Rating 2 - Terrible. 61 out of 1008 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Alexander

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The Drake has gone down hill over the last year. The quality of staff, towels, sheets, etc. is pretty embarrassing for ~$400 a night. Best to avoid and go to some of the newer hotels that have almost the same location in comparison to the lake and Michigan Avenue.
Stayed 3 nights in May 2024

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 3 nights in May 2024

10/10 Excellent

Jef

Travelled with group
Liked: Amenities
Plenty of old world, charm, and world class service!
Stayed 1 night in May 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly and helpful
Stayed 3 nights in May 2024

6/10 Okay

Nathalie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lovely lobby and wonderful staff - cannot fault either! Rooms however are outdated, shabby and depressing - peeling, dirty wallpaper, shabby bed linens, paper thin towels and 10 mins for hot water to come on in the shower. Absolutely NOT worth the high prices to stay here.
Stayed 6 nights in May 2024

10/10 Excellent

carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024

10/10 Excellent

Sylvia

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Jeffrey, Granite Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in May 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness
What a beautiful hotel full of history and elegance. I wish that something would have been offered for breakfast. (A croissant, bagel or even toast and fruit). But otherwise the stay was very pleasant and they worked to accommodate my room to be close to my daughter and grandson.
Stayed 3 nights in Apr 2024

10/10 Excellent

Lori

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and historic hotel. The beds are very comfortable. It’s a vibe. Very opulent and classic if that is what you are looking for. Service is second to none.
Stayed 3 nights in May 2024

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Beautiful facility.
Stayed 1 night in May 2024

10/10 Excellent

Donald

Travelled with partner
The hotel was very nice as well as the staff
Stayed 1 night in May 2024

8/10 Good

kathleen, Moorestown

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a wonderful stay
Stayed 1 night in May 2024

10/10 Excellent

Brad

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

stephanie, olney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great historic hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Katie

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The Drake is quintessential Chicago old hotel. The staff was wonderful, shopping and great dining within walking distances. I will say this is an older hotel with a few issues. My daughter and were so excited to spend a weekend planning for her wedding and walking all around ' the windy city'. I think I spent @350/night for two beds and a view of the Lake. The view was spectacular but the room not so much. The bathroom had cracked tiles, bathtub leaked and there was some sort of major leak over by the air conditioner that completely soiled 1/4 of the carpet. Sadly the hotel was very busy with weddings and staff never made it to room to repair.
Stayed 2 nights in Apr 2024

10/10 Excellent

Darlene

Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful from the moment you step on the property. Parking was expensive, to spend $75 a day is ridiculous. I would not mind a one time fee.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish the room would have been colder
Stayed 4 nights in Apr 2024

8/10 Good

Gloria, Potomac

Liked: Cleanliness, staff & service, property conditions & facilities
Although our room was not up to par but the manager did try to make a difference and we appreciated his effort! The valet people were very friendly
Stayed 3 nights in Apr 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Drake Hotel is an iconic landmark in Chicago (think Plaza Hotel in NYC). If you haven't stayed at the Drake and walked along Michigan Ave. (the Magnificent Mile) and Lake shore Drive with the parks and shoreline of Lake Michigan...without that you just haven't experienced Chicago!
Stayed 2 nights in Apr 2024

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a classic hotel with legendary service
Stayed 1 night in Apr 2024

10/10 Excellent

Jill

Liked: Property conditions & facilities
The historical ambiance of this hotel has been well preserved. The view down Lakeshore Drive and walking access to the lake walk are exceptional
Stayed 2 nights in Apr 2024

10/10 Excellent

Nicholas, new york

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Elegant!
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

10/10 Excellent

marcio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2024

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a great residential area with lots if dining and shops close by------does not show up in any maps-----a bonus
Stayed 3 nights in Apr 2024

8/10 Good

Barbara

Travelled with pets, Travelled with partner
Liked: Staff & service
Staff was very welcoming and professional
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Apr 2024

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Drake is a classic. Wonderful ambience and always a pleasure staying here.
Stayed 2 nights in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Apr 2024

4/10 Poor

Donna

Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
Excellent location and guest accommodation
Stayed 3 nights in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service
The Drake is always gonna be class and iconic to us. We stayed for my wifes bday, hoping to order in and just enjoy our beautiful view of Lake Shore Drive & Lake. Unfortunately everything was closed on a Friday night. No bar, no Hotel restaurant and no room service. Didnt even have a small fridge to choose drinks from or store some drinks. Its mustve been a cost decision since the hotel seemed so empty. Really hope it never changes but they need to reach out w marketing or something to get people to stay again. View- 10 ⭐️ Hospitality- 5 (just asking a guy cleaning the bar where we could eat, we got an angry snap) Cost- 5 cant justify the cost for what we got. We'll probably go back to staying at the InterCon
Stayed 1 night in Apr 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very clean and the staff was great.
Stayed 5 nights in Mar 2024

8/10 Good

Jayne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We particularly enjoyed the period features of the hotel. Our room itself needed minor decoration works as wallpaper was peeling off in places and paint did not match. Also found a hair slide in room from previous occupant. But nothing major! All in all a great location to stay.
Stayed 4 nights in Apr 2024

8/10 Good

DeLynn

Travelled with partner
Liked: Cleanliness, staff & service
We will definitely come back to The Drake. We had an amazing view of the lake, and the staff are extremely polite and friendly. The food was excellent, however, we didn't like the room service menu. We would have liked to experience afternoon tea, but the price is ridiculous for what it is. Still, I feel it is the best location in Chicago
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic! Close to high venue amenities. Could use upgrade on the showewrs.
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Stayed 2 nights in Apr 2024

6/10 Okay

Cassidy, Chicago

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The Drake has changed since we’ve been coming here over the past ten years and let me say things have changed. The cleanliness is subpar, and the night time upstairs bar is no longer open. Oh and the walls have gotten thinner because we got to listen to our neighbors not only chat blue pills and then use said blue pills.And then the next night some kids checked in next door and we got to listen to them barf all night. Great experience.
Stayed 3 nights in Mar 2024

10/10 Excellent

Becky

Stayed 2 nights in Apr 2024

10/10 Excellent

Nicole Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! Be back
Stayed 1 night in Apr 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and such a cool hotel with a neat history. Plenty of foo options and shopping that is walkable
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Drake never disappoints.
Stayed 2 nights in Mar 2024

10/10 Excellent

SURASCHAI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in city center , walkable to all attractions
Stayed 1 night in Mar 2024

8/10 Good

Anas

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

10/10 Excellent

Raymond, Dunedin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024