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Bacalar Lagoon Resort
3.0 star property

Beachfront hotel for sun and fun
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Bacalar Lagoon Resort

Photo gallery for Bacalar Lagoon Resort

Property grounds
Property grounds
Property grounds
1 bedroom
Local and international cuisine

Overview of Bacalar Lagoon Resort

Reviews
8.2

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • On private beachOn private beachOn private beach
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Camino Costero Lote 21, Pedro A. Santos, QROO, 77923
  • Popular LocationLake Bacalar3 min walk
  • Popular LocationChacchoben Ruins23 min drive
  • Popular LocationLaguna Bacalar Ecological Park42 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)76 min drive
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Room options

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms

Highlights

Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe
  • 49 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for Villa, 1 Queen Bed, Terrace

1 bedroom

Villa, 1 Queen Bed, Terrace

Highlights

Terrace
Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Villa, 2 Bedrooms, Terrace, Waterfront

1 bedroom

Villa, 2 Bedrooms, Terrace, Waterfront

Highlights

Terrace
Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe
  • 36 sq m
  • Lagoon view
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bunk Bed

View all photos for Villa, 1 bedroom, terrace, in front of the lagoon

Villa, 1 bedroom, terrace, in front of the lagoon

Villa, 1 bedroom, terrace, in front of the lagoon

Highlights

Terrace
Separate dining area
Separate bedroom
Ceiling fan
Private bathroom
Mobile key entry
Daily housekeeping
Wardrobe
  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Pedro A. Santos

Located in Pedro A. Santos, Bacalar Lagoon Resort is on a private beach. Local points of interest include Lake Bacalar, Chacchoben Ruins, and Manatee Sanctuary.
Visit our Pedro A. Santos travel guideOpens in a new window

What's nearby

  • Lake Bacalar - 3 min walk
  • Chacchoben Ruins - 23 min drive
  • Laguna Bacalar Ecological Park - 42 min drive
  • Municipal Spa of Bacalar - 44 min drive
  • Cenote Cocalitos - 46 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 76 min drive

Restaurants

  • Jugo de Piña - 16 min drive
  • Tacos Hernandez - 25 min drive
  • Tah Estrada Alberto - 25 min drive
  • Laguna Azul - 10 min drive

About this property

Bacalar Lagoon Resort

Hotel by the lake
A beach bar, a terrace and a garden are just a few of the amenities provided at Bacalar Lagoon Resort. With a private beach, sunloungers and snorkelling, this hotel is the perfect place to soak up some sun. Be sure to enjoy local and international cuisine at the on-site family restaurant. Free WiFi in public areas and a bar are available to all guests.
You'll also enjoy perks such as:
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and smoke-free property
  • Luggage storage, beach umbrellas and tour/ticket information
  • Guest reviews give good marks for the overall condition
Room features
All guest rooms at Bacalar Lagoon Resort feature comforts, such as separate dining areas.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, separate dining areas and ceiling fans

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM–11:00 AM for a fee: USD 5–10 for adults and USD 5–10 for children
  • A bar/lounge
  • A beach bar
  • A restaurant

Things to do

  • Kayaking
  • Snorkelling

Family friendly

  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a lake
  • On a private beach
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Separate dining area

More

  • Ceiling fan
  • Electrical adapters
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 5 to 10 for adults and from USD 5 to 10 for children
  • Airport shuttle fee: USD 50 per vehicle (return, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Bacalar Lagoon Resort Pedro A. Santos
Bacalar Lagoon Resort
Bacalar Lagoon Pedro A. Santos
Bacalar Lagoon Resort Hotel
Bacalar Lagoon Resort Pedro A. Santos
Bacalar Lagoon Resort Hotel Pedro A. Santos

Frequently asked questions

Is Bacalar Lagoon Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bacalar Lagoon Resort?

Self-parking is free at this property.

What time is check-in at Bacalar Lagoon Resort?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Bacalar Lagoon Resort?

Checkout is at noon.

Does Bacalar Lagoon Resort provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is Bacalar Lagoon Resort located?

Nestled on the beach, this Pedro A. Santos hotel is 0.2 mi (0.2 km) from Lake Bacalar and 9.1 mi (14.6 km) from Chacchoben Ruins. Laguna Bacalar Ecological Park and Cenote Negro are also within 32 miles (52 km).

Bacalar Lagoon Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 117 out of 212 reviews" "
Rating 8 - Good. 49 out of 212 reviews" "
Rating 6 - Okay. 19 out of 212 reviews" "
Rating 4 - Poor. 13 out of 212 reviews" "
Rating 2 - Terrible. 14 out of 212 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

francesca

Stayed 1 night in Feb 2022

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot for a quick getaway - The lagoon is a special place! Roberto was so helpful and I really enjoyed my stay! Thank you
Stayed 1 night in Dec 2021

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is nestled in a lush and fertile jungle setting. Conveniently located off the 307 between Chetumal and Tulum, this tropical and inspired facility is an undiscovered gem and is an absolute paradise beckoning anyone looking for a peaceful and laid back visit with the gorgeous lagoon views, the Mexican sunrise, and a truly restorative vacation. The proprietor, Roberto, and his wife are gracious and welcoming hosts eager to share their slice of heaven with their guests. Roberto was a true host in every sense of the word. He was quick to accommodate our last minute reservation and extended more kindness and consideration than I’ve ever encountered from any staff during all of my travels. Our meal was cooked to order by a local chef and the quality was astounding. The property itself is uniquely designed with villas that blend perfectly into the setting and contribute to the overall beauty. Every part of the facility is well cared for and spotlessly clean. There are covered decks with loungers which extend over the lagoon and allow for spectacular views. I highly recommend trying this place. You won’t regret it.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really I place to unwind and relax in solitude. The location was a bit unique and isolated so if you want to be near town this is not the best location. Now if you are looking for a real getaway then this is the place no crowds and pleanty of beach!
Stayed 2 nights in Feb 2020

4/10 Poor

Yosef

Disliked: Property conditions & facilities, room comfort
Great beach, terrible room
The resort is nice, I think it had a great potential. The problem was that we did not had hot water, no air condition, and room was very poor. Food was good, and the beach is great. We booked 2 night, and left after one night
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was fantastic, absolutely everything. The lake, staff , food, was perfect. Would highly recommend, bit of a long drive from Playa Carmen but definitely worth it. The water at the lake is truly magnificent. Clearest water ive ever seen. Mosquitoes are a bit of a nuisance,bring OFF!. Our cabana was right in front of the lake, amazing morning sunrises. If you have extra days, do come down here, you won’t regret it.! You’ll love it.!
Stayed 1 night in May 2019

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must go
Great place to relax and enjoy.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is self sustaining so no generator, no power. Be aware. No outlets either :). There is no "beach" per se, you have to use the pier and a ladder... but its super quiet and private. Get an SUV to drive there... :) the water is super clean on a good day, wind makes I a bit muddy. the little huts are cute, no air condition, just vents.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one windy day/night. Did not use the restaurant for any meals as we wanted to explore Bacalar. The drive into the resort was lovely as there are pineapple groves and other crops. It out a ways not sure about transportation if you do not have a car. I was concerned about the groups from cruise ship but there was plenty of room for us to swim and lounge along the lake.
Stayed 1 night in Feb 2019