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"The front desk staff was so kind and helpful. I experienced a medical emergency and the information they shared was important. The caring and concern was so appreciated. We loved our room with a balcony. The location was close to everything "

"Everything was excellent Location 5*"

"Room was well proportioned and clean. Big bathroom with nice toiletries. Dressing gowns and slippers included. Plenty of tea and coffee. I did book a room with three single beds. This wasn’t available. So ended up with a double bed and a double sofa bed which took up most of the room space and I had to share a bed with my daughter. Not what we planned. Well placed for Cornavin and Pâquis-Môle. Tram stop literally outside and Lidl right downstairs if required "

"Not good"

"I don't think they offered me a free breakfast although the computer system was having problems when I checked-in so the staff gave me a drink voucher and I waited about 15 or 20 minutes and all was good."

"Breakfast is excellent with many choices. Most importantly, the staff members are very friendly and professional. I will definitely go back to this hotel in my next visit. The location is really convenient and just opposite to the train station which can go to the airport easily and free. "

"Breakfast was ok but was extra. We were not told it was not included when booking. Also pool was closed,new were not told at time of booking"

"Everything was very nice! The property was very clean and the staff were VERY friendly and VERY helpful!! Highly recommend! On site restaurant very good and service excellent!"

"The hotel is pretty expensive for the price they are charging. It is just an average room."