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Reviews of Riad Gharnata

3.5 out of 5
Riad Gharnata
Quartier Andalous, Rue Gharnati, Chefchaouen, Chefchaouen

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 45 reviews" "
Rating 8 - Good. 15 out of 45 reviews" "
Rating 6 - Okay. 6 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very unique property next to very beautiful streets great for picture taking. Short walk to plaza or taxi center. Food is best in plaza square. Some things were disappointing. I scheduled a taxi pick up with Mohammed from the airport in Tanger days before. He confirmed and told me the name of the driver. I provided flight information. Tanger is two hours away and when we arrived there was no transportation as promised. I called Mohammed ahout 10 times in whatsapp and he never picked up. After waiting one hour I called the hotel and asked what happened. They figured something out and sent a car but waited a total time of 1.5 hours. This was unacceptable and when we arrived we were not offered tea or water as a greeting especially after what they had done. Later we asked Mohammad for a restaurant recommendation that was good and not touristy and he recommended a very touristy place where they got commission. We were very dissatisfied with the food and recommendation. Don't ask for recommendations, just eat in the square it is best.
Stayed 1 night in Jun 2022
Response from omar on 19 Jun 2022
Thank you for staying with us. and Thank you for your comment I would not recommend a restaurant to take commission. We have recommended several restaurants to you and we do not take any commission from anyone. There are many customers we recommend restaurants in Chefchaouen. They did not say such words about our dealings with them. We apologize because the driver did not arrive on time and we apologize a lot and thank you

10/10 Excellent

Abdelfattah

Liked: Cleanliness, staff & service, room comfort
Perfect
Very great stay at the Riad, perfect service. We had a wonderful stay!
Stayed 1 night in May 2022
Response from moha on 12 May 2022
Thank you for your stay in our establishment. We appreciate your comments.

8/10 Good

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a nice stay. They upgraded my room. I had a nice fire lit that warmed the space nicely. This is an old Berber property and rustic. It's lovely.
Stayed 1 night in Mar 2022
Response from moha on 4 Apr 2022
Thank you for choosing us and we look forward to seeing you again. Thank you

8/10 Good

Iulian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very friendly and helpfull staff.
Stayed 1 night in Sep 2019
Response from mohammed on 12 Sept 2019
Thank you for visiting us

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property is right on the middle of town perfect for site seen. Free breakfast clean rooms
Stayed 2 nights in Jul 2019
Response from moha on 15 Aug 2019
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a wonderful traditional Riad. The owners are wonderful people and offer an excellent service. I will stay there again.
Stayed 3 nights in May 2019
Response from mohammed on 25 May 2019
hello thanks you so much about the commentaire it wa really enjoy to meet you . thanks alot

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great breakfast!
This is a lovely place in a good location inside the medina. The staff is friendly and very attentive. The bed was comfortable. Breakfast was great! The one downside was that the bathroom was tiny. We enjoyed our stay.
Stayed 1 night in Apr 2019
Response from moha on 25 Apr 2019
Thank you for visiting us We await your visit to us again We wish you a happy life regards mohammed

8/10 Good

Imane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from mohamed on 5 Mar 2019
thank you

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities
I didn’t feel like a hotel guest, I felt that the hotel staff treated me as if I was a guest at their own house not a hotel client, I traveled to 20+ countries but I had the best breakfast ever in this hotel, I also had the warmest friendly welcome and assistance during my stay. I also regret booking two nights only, next time I shall stay for a week!
Stayed 2 nights in Feb 2019
Response from mohamed on 15 Feb 2019
Thank you for visiting us We await your visit to us again This is like your home

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2019
Response from mohamed on 10 Jan 2019
thank you

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2019
Response from mohamed on 10 Jan 2019
thank you

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely riad and nice staff. Very nicely decorated. Comfy room. Good location. Bit disappointed not to get any cold drink options for breakfast (not even water).
Stayed 1 night in Dec 2018
Response from mohammed on 17 Dec 2018
thank you

10/10 Excellent

d, boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great riad with great staff
Amazing riad with great owners and staff. Youssef and Mohammed are amazing. Lovely rooms and very clean facilities. Great breakfast. 10/10
Stayed 2 nights in Jan 2018
Response from youssef on 19 Jan 2018
thank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback. We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata youssef

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad and a view
Great place! Many tourists (like me) take photos right outside the Riad...really pretty:) Breakfast is great and all the staff were truly helpful. Youssef stood out because he’s really nice and took the time to talk to me and the other guests. The terrace in my room (#5) is one of my favorite hang out spots. What a view! Highly recommended.
Stayed 2 nights in Dec 2017
Response from youssef on 8 Jan 2018
thank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback. We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata youssef

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chefchaoen was definitely our favorite place on our journey. Gharnata was gorgeous and the mountain views and rooftop terrace were impeccable. We loved it and would definitely stay here again if we ever go back:)
Stayed 1 night in Sep 2017
hank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback. We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata youssef

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Location is nice. Room was small. Wifi was slow. On the second day, we had to ask twice for the towels to be changed after we found out there was no cleaning service during the day. Tried to overcharge us for additional beds and we had to present booking confirmation to argue. There is also a "tax" for paying by credit cards. After we decided to pay by dh, the rate is 1 euro=11 dh. (Riads we stayed in Fes used 1:10.7)
Stayed 2 nights in Jul 2017

8/10 Good

Gio, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In centre of medina
You will have to walk to the Riad as vehicles are not allowed inside the old walled city - alleys are too narrow anyway. Be prepared to walk many stairs. Many locals there ready to carry your bags for fee. Short walks from Riad to every attraction make it ideal place to go.
Stayed 1 night in Jul 2017

8/10 Good

Lissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Riad Gharnata is very nice. We booked a large looking room and ended up being placed in a very small room, which waa disappointing. However, other rooms seemed very large and the overall place is very clean, pretty and excellently located. Would highly recommend!
Stayed 1 night in Jun 2017

6/10 Okay

Wanderlust

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud and Unclean
If any of you have read reviews about this Riad and how they scammed people, you should believe because it happened to us. We wanted to try because of the location. However, everything else was unprofessional from the moment we checked in until the moment we checked out. We booked a double room, upon arrivals, because of reading too many reviews, we asked for the confirmation to make sure we get/pay what we booked, the host kept saying " dont worry, relax first" and pushed us into a suite. We thought he was being nice and gave us a free upgrade. One hour went by, when we got settled, the host came and talked to us about the extra $ for breakfast which was supposed to be included. At this time, we realized something was wrong and really pushed the host to disclose the price of this room and confirm our booking. He immediately moved us to a different room, which is fine but what if we didnt ask and had to pay 3 times more than we wanted the next morning. I gave them a frown face for checking in experience and the host confronted me when checking out and sent me an email to ask "WHY??" but at this time, we were over it and just wanted out. The room was dirty, very very loud because not isolate well. We did not have a good sleep and good time at all.

6/10 Okay

Passent

Liked: Staff & service
Disliked: Cleanliness
Not as expected
Booking wasn't ready when we arrived , wasn't as neat as expected , Had a serious cut in my leg due to table's broken glass, olives and oil tasted awful, bath cabin had no curtains & water splashed all over

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Riad in the heart of the Blue City
Getting to the hotel was very easy but required some walking on steep cobbled steps - had to leave the car behind in the main square! This was no trouble as we knew chefchaouen to have many steps and alleyways. The reception we received was nice and we were able to see our room before it was ready (we arrived earlier than the stated check in time). The Riad itself is beautiful and amazingly furnished and clean. Our room had all amenities including a small fridge and television and even a small sink on the ground floor - very moroccan and very authentic furnishings. The only downside was the size of the room - even though there were two single beds and one double bed to accommodate 4 people there was not much room for walking around and everything was rather squashed however this is to be expected from all Riads and should not put anyone off from staying at this beautiful Riad. All in all a very cute and beautifully authentic room. Breakfast was also superb and included all the trimmings - service was also impeccable. If you are looking for an authentic moroccan experience with great service then this is the Riad to stay in Chefchaouen!
Response from youssef on 25 Jun 2017
Thank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback. We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata youssef

8/10 Good

frogpond, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Character accommodation in great location
Beautiful hotel but the room we booked to sleep four people was cramped. Better suited for two people or two adults with small children as the additional beds were narrow, short and extremely hard. In hindsight we should have booked two rooms. The Manager was very helpful in arranging a taxi to the waterfall and a transfer to Tangier at a reasonable price. Breakfast was disappointing, eggs, crepes and orange juice were good but let down by stale bread and a tiny amount of coffee. Probably a staffing issue as we asked for more coffee on two mornings and it never arrived. On our third and last morning we asked for an 8am breakfast, woke the staff member at 7.50am but at 8.15 am when we went looking for the breakfast, the staff member was still in bed. This meant that our driver to Tangier, organised by the hotel, had to wait for us. Just a couple of issues that could easily be sorted by hotel but overall a lovely stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
great place amazing view loved it easy to find great staff

8/10 Good

michael, london

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
lovely Riad in a good location (beware sofa beds)
Stayed for 3 days - all very nice and easy Riad itself is very nice and our room had a fantastic balcony and so all lovely My one complaint is that the sofa / spare beds in each room (I was travelling with a friend and so needed twin rooms) was really hard to the point of being very uncomfortable and was never made up properly to sleep on (I would have to do it myself)
Response from youssef on 12 Feb 2017
Thank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback on exepdia.com We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata youssef

10/10 Excellent

Taty, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The RIAD is AMAZING! Its a little hidden but inside is paradise!

6/10 Okay

Isaac

Liked: Staff & service, room comfort
The staff was great and the views are breathtaking. The only problem with the room was it seemed a bit dirty and could use some updating. If you go to Riad be prepared to climb up to the door. Cars can only reach a certain point and you have to climb the rest of the way. Pack light.

6/10 Okay

David, New York

Liked: Staff & service
Disliked: Cleanliness, room comfort
Mixed bag, with some great elements
This guest house has a beautiful courtyard reminiscent of Andalucia, and two beautiful terraces where you can take their delicious breakfast with a view of the mountains. The staff was helpful, especially Muhammad at the reception, who helped me tie a rug I'd bough onto my rolling suitcase. The problems, however, were many: very hard to find, even in a smallish medina like Chefchaouen. Signs on nearby alleys would be very useful to the weary traveler, as would a littlee map given to guests. My room, the Rkia (sp?) suite, was very strange, with no room to move around the bed upstairs, and nearly impossible to sit on the toilet, the space was so tight. There was also not a wastebasket in anywhere in the two-story suite. Also, my room wasn't made up/cleaned the second day I was there. Weird, but beautiful outside the room. It looked like other rooms were much nicer, with one on top being absolutely amazing, with private terrace, etc.

10/10 Excellent

Dmitry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, really nice owner, much better experience then most normal hotel, if you come, you should give this place a try.
Stayed 2 nights in Apr 2022
Response from moha on 3 May 2022
thank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback. We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata MOHAMMED

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても趣きのあるホテル。庭が素晴らしい。部屋は狭かった。
Stayed 1 night in Jan 2020
Response from moha on 23 Jan 2020
thank you

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities
Reservamos una habitación y el mismo día y a pocas horas de hospedarnos en èl, me mandan un email diciendome que no tenían habitaciones disponibles para mi. Un desastre de organización
Stayed 1 night in Apr 2019
Response from moha on 7 May 2019
thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても素敵なリヤドスタッフさんのmohamadさんもとっても親切でまた泊まりたいです。
Stayed 1 night in Jan 2019
Response from mohamed on 10 Jan 2019
hello Thank you for your visit us and we will be waiting for you again regards mohammed

10/10 Excellent

Aleksei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Романтический отдых для двоих
Прекрасный, уютный отель. Удобно расположен, не далеко от парковки. Красивые номера, смешные душевые кабины, великолепные виды с террасы.
Stayed 1 night in Sep 2018
Response from mohammed on 3 Oct 2018
thank you for your visit us Thank you for your comment we hope to visit us again.... regards moha

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from mohamed on 13 Sept 2018
thanks

8/10 Good

Salim

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bon rapport qualité prix. Moderne Riad 3*
Sejour reposant. Bon rapport qualite prix. Petit dej avare, pas de menu ou de demande à faire. Accueil pas chaleureux ou un service VIP. Suite propre. Toute les commodites sont disponible dans la suite. Mais personnel pas VIP, pas trés qualifé dans des hotels. Digne d’un 3*.
Stayed 1 night in Aug 2018
Response from moha on 1 Sept 2018
thanks see you next time

10/10 Excellent

Hisako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
石造りの建物が素敵なリヤド
これはこのリヤドの問題ではなさそうですが… 他人の名前で予約されているということでチェックインに手間取りましたが、お部屋やサービスはとても良かったです。 こじんまりしていますが、お部屋はかわいらしく、なんと言っても石造りの建物が素敵！明るい日差しが差し込む中庭で食べる朝食も美味しいしく、幸せな気持ちになりました。お値段もお手頃だし、オススメです。
Stayed 1 night in Aug 2018
Response from mohamed on 1 Sept 2018
thank you we hope to you visiting us again

8/10 Good

LY , HK

Liked: Staff & service, property conditions & facilities
Beautiful Riad
Riad Gharnata is quietly tucked in the corner and easily accessible to all the main attractions of Chefchaouen. Staffs were very friendly and made us feel at home. The decor of Riad is authentic and full of colours, definitely would stay again.
Stayed 2 nights in Mar 2018
Response from moha on 7 Apr 2018
thank you Thank you for visiting us and wish to visit us again Of course this is your home Welcome to your home see you soon moha

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely Riad!
We staid for one night in this very nice riad. The staff was kind and helpful, they speak different languages too. The room was actually a small apartment on two floors, was clean and with all the necessary. The common areas were beautiful, with an amazing terrace where to have breakfast with the mountain view.
Stayed 1 night in Jan 2018
Response from youssef on 8 Jan 2018
thank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback. We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata youssef

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No encontraba al personal cuando lo buscaba por la mañana. No me dieron factura. todo muy informal........................................................................
Stayed 1 night in Dec 2017
Response from youssef on 13 Dec 2017
Señora, lamentamos mucho escuchar esto. Y por nuestro hotel lamentamos mucho su experiencia, pero esto. Señor. ¿Está seguro de su experiencia en nuestro hotel? Porque pensamos bien en sus palabras sobre nosotros y lo evaluamos en nuestro servicios y elogios en nuestro hotel y su ubicación cerca y buen desayuno ... ¿Cómo puede ser eso? O usted está forcejeando en otro hotel y escrito erróneamente en nuestro hotel. Sir nuestro hotel es uno de los mejores hoteles de la ciudad y el certificado del cliente y su servicio. Señor, también notamos que nuestro objetivo es atraer visitantes y asegurar que satisfagan sus necesidades y cumplan con sus requisitos en todo ... cree que se equivoca al escribir estas palabras a nuestra derecha o habla de otro hotel. Espero corregir tus opiniones porque estás hablando con estas palabras en las palabras equivocadas

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicacón y agradable decoración
El hotel es muy bueno, limpio, la habitación es un poco incómoda debido a que es estilo de montala, espacios realmente pequeños, el baño es muy incómodo (típico de un hotel de montaña). La ubicación es excelente, la decoración muy agradable, su personal muy amable.
Stayed 1 night in Nov 2017
hank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback. We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata youssef

10/10 Excellent

yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很赞的住宿
很赞的住宿体验，地理位置很方便，老板和伙计人都很好，告诉我们最佳的拍摄地点，早餐用厨房自己做了老坛酸菜面（酒店虽然提供早餐，但是摩洛哥十几天下来只想吃方便面）。
Stayed 2 nights in Jun 2017
Thank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback. We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata youssef

10/10 Excellent

yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing~
Nice boss，nice staff ，good location. Everything is good.
Stayed 2 nights in Jun 2017
Thank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback. We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata youssef

8/10 Good

lihua

Liked: Cleanliness, property conditions & facilities, room comfort
入住时柜员居然说我订的3人房，我们4人需要额外支付20欧元的。后来据理力争还重新发了份英文版的邮件给他们看，才顺利入住了。但相处下来发现他们还是很友好的。
Stayed 1 night in May 2017

10/10 Excellent

enrica, iglesias

Liked: Cleanliness, staff & service, property conditions & facilities
Riad molto bello in centro a chefchaouen
Vicino al riad si trova un parcheggio, poi si può raggiungere a piedi, camera piccola ma funzionale, pulita e con due finestre con vista medina. Colazione molto buona e completa. Consiglio questo riad per un soggiorno caratteristico nella città di Chefchaouen
Breakfast
Response from youssef on 12 Feb 2017
Thank you the time to share your positive of your recent stay at our hotel riad gharnata . We are delighted to read that you enjoyed your stay in our hotel and we hope that you like stay in chefchaouen again in future We also thank you for taking the time to write a detailed feedback on exepdia.com We hope to have the pleasure of welcoming you again very soon. Best regards riad gharnata youssef

10/10 Excellent

Yasukazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雰囲気は抜群｡ その他も不満なし｡
客室は利便性よりも雰囲気を重視したメルヘンチックなもの(部屋ごとにインテリアが違うとのことなので自分が泊まった部屋がそうだっただけかもしれないが)。テラスからの眺めは抜群。スタッフもフレンドリーで親しみやすい。朝食は8時からなので､朝7時のシャウエン発カサブランカ行のバスに乗る日は食べられない｡せっかくシャウエンを訪れたのであれば､泊まるところにもこだわりたいという人にはぜひお勧めしたい｡

8/10 Good

Yoko, Tokyo

Liked: Staff & service, property conditions & facilities, room comfort
こじんまりとしたアットホームな宿
タンジェ新港からシャウエンまでタクシーで移動しました。宿はシャウエンの旧市街の中。周りの人に聞かないと見つけられません。 宿のスタッフさんは親切でお勧めのお店を教えてくれたり、翌日に12時タンジェ新港に戻らないといけない旨を伝えたら、朝ごはんの時間やタクシーの手配をしてくれました。 アットホームで感じの良い宿でした。
中庭のソファで朝食をいただきました