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"We recently stayed at Clayton Hotel Manchester Airport. The check-in team were super helpful and friendly, which made for a great first impression. The rooms were adequate overall, although unfortunately the heater in my room was broken, so it was a little cold during the stay. The restaurant menu offered good variety and the food quality itself was very nice. However, the service level from the team was quite poor. We noticed guests waiting a long time to be seated, and we had to chase a server just to place our order. Considering the prices weren’t cheap, the service didn’t match expectations. On a positive note, it was nice to see a complimentary bottle of water in the room. The free shuttle bus is also a great touch and very convenient. The gym looked good, although I wasn’t able to access it as my room key didn’t work. Overall, a mixed experience—great front desk service and good food, but let down by maintenance issues and slow restaurant service."

"They made a mistake with my booking, was downgraded, promised a measley 15% refund, never got it, the room was small, run down, rusty faucets, and not too clean. The bar closed at 9 pm on a Saturday night, the food at the restaurant was pricey, soggy and salty. Never again."

"Excellent location, came off early morning flight, missed last train home so decided to stay over…clean fresh room with comfy bed. Breakfast was excellent with good quality ingredients and plenty of variety. 5mins walk to train station.would definitely use again."

"Food and staff excellent. Air conditioning not working very well. The room we were in had a laundry room above it as you could here a washing machine spinning at 4.30am. The room had a bad drain smell during our stay. Mellieha was disappointing, tiny beach, not much in the area, a lot if construction going on. "

"Left something behind in my room. It’s bound to happen. But staff (ie AI chatbot) have been disappointingly unhelpful, so apparently I’m not getting it back. Awful customer service. "

"Friendly staff, convenient location."

"Enjoyed the breakfast."

"Nice hotel in a good central location"

"Clean friendky comfortsble"