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Reviews of Park Hotel Airport

3 out of 5
Park Hotel Airport
Rue du Grand Piersoulx 8, Gosselies, Charleroi, Hainaut

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 84 reviews" "
Rating 8 - Good. 21 out of 84 reviews" "
Rating 6 - Okay. 13 out of 84 reviews" "
Rating 4 - Poor. 3 out of 84 reviews" "
Rating 2 - Terrible. 2 out of 84 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to airport good value
Stayed 1 night in Nov 2023

10/10 Excellent

Laura

Liked: Staff & service, property conditions & facilities, room comfort
Definitely worth a stay
As noted by other travelers, the manager/owner and his son make this hotel worth booking. A bit challenging to get to hotel as the bus that passes it does not stop directly in the airport (need to go to main road). We paid $20 for a taxi. And the room had some small things that were not in great condition. However, the room served its purpose which was to easily catch an early morning flight and had reliable internet for a Zoom meeting I had. Also, the room had a tea kettle and coffee/tea packets and the owner gave us bottled water upon arrival and upgraded us to a double bed as I reserved a twin by mistake. For no charge, he also offered us coffee and a croissant before heading the the airport. Finally, his son took as to a nearby restaurant when we said we needed to get dinners and offered to pick us up when we finished although it was under a 10 minute walk because it was freezing temperature. The restaurant (the new vintage) served good food!
Stayed 1 night in Dec 2022
Response from abdel on 19 Dec 2022
thank you

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic overnight stay
This hotel was absolutely perfect for an overnight stay close to the airport. The owner was a brilliant host and made us feel very welcome even offering us a lift to the airport at 04:45 which was such a lovely gesture. The rooms are very clean and well furnished with comfy beds also. I would highly recommend this hotel to anyone who needs to be close to Charleroi airport.
Stayed 1 night in Aug 2022
Response from abdel on 17 Aug 2022
Thanks a lot for this nice review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service!
Literally the best service I’ve ever received. The gentleman behind the desk was so nice and ensure we had anything we needed before turning in for the night. We had a very early morning flight and he made sure we were able to get some coffee and a croissant before we left.
Stayed 1 night in Jul 2022
Response from abdel on 19 Jul 2022
Thanks a lot for the review...

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay and service
Our stay at the park hotel airport in Charleroi airport was excellent and relaxing, the owner and his son couldn't do enough for you and the hotel is an excellent choice to stay,the owner was very accommodating and with the free airport transfer which is only about 5 minutes was just perfect. One of the best I've stayed in and I use hotels alot. 5 out of 5 stars for this hotel,the owner and his son Sammy.will definitely use again next time flying from Charleroi
Stayed 1 night in May 2022
Response from abd on 9 Jun 2022
thanks a lot

10/10 Excellent

Robert

Liked: Staff & service, property conditions & facilities
An Hotel the Lives Up to Providing Good Service!
Arrived after midnite to find out that the hotel was fully-booked. Up stepped the owner of the hotel, who appologized that our room was no longer available and then picked up the phone, got us a more expensive room at another property, paid for it with his credit card, and drove us to the other hotel. In the morning, he sent his son to pick us up and drive us to the rent-a-car facility. That is service and I will reserve the Park Hotel the next time I need to come to the Brussels area.
Stayed 1 night in May 2022
Response from abdel on 25 Jun 2022
thqnks q lot

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stay on a budget
The room was very clean and comfortable. Overall the hotel has seen better days, its a bit dated with some tear and wear but very clean. The staff was polite and friendly.
Stayed 1 night in Apr 2022
Response from abdel on 16 Apr 2022
Hi, Thanks for your nice review.

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Jun 2021
Response from Abdel on 12 Jun 2021
Thanks for your unfair review. You entered the lobby and the breakfast room with your children and opened the coffee machine (while everything was closed). You did not even say good evening to the persons who were working...if we deserve 6/10, you deserve 3/10. Thanks

8/10 Good

Paul, UK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner of the hotel is very friendly and offered to pick me up at the airport himself, as the shuttle was unavailable. Very pleasant room and a good selection of TV channels. Only stayed briefly, as I had an early flight for which the hotel arranged transport.
Stayed 1 night in Jul 2020
Response from abdel on 10 Jul 2020
Thanks a lot for this review and hope to see you soon.

10/10 Excellent

Robin

Stayed 1 night in Sep 2019

10/10 Excellent

Michail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from abdel on 31 Jul 2019
merci pour ce 10/10

10/10 Excellent

Anitha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from abdel on 31 Jul 2019
merci pour ce 10/10 et à bientôt

10/10 Excellent

Dariusz, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fantastic stay. Oustanding service-personel.
Stayed 1 night in Feb 2019
Response from Abdel on 5 Mar 2019
Thanks a lot for everything you were also an amazing client.

6/10 Okay

Artur

Disliked: Room comfort
Stayed 1 night in Feb 2019
Response from abdel on 18 Feb 2019
Could you explain your note please.

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Jan 2019
Response from AS on 17 Jan 2019
Thanks for your review

6/10 Okay

Koto, London

Liked: Cleanliness, staff & service
The staff was absolutely lovely and the room was spacious however there is no free airport shuttle and trying to arrange a taxi was a nightmare. It was also freezing in my room. I would not stay here again and I certainly saw some better options nearby that I will be using next time.
Stayed 1 night in Nov 2018
Response from reception on 14 Dec 2018
thanks a lot for this review. We are not a taxi company.... so it not up to us. Hope to see you again The reception

8/10 Good

Doris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Abdel on 8 Nov 2018
Thanks a lot for this nice review

10/10 Excellent

Claire, Renfrewshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Staff were lovely, they even made us some dinner very late at night! I have no hesitation recommending this hotel for those on airport stopover. Great hotel.
Stayed 1 night in Oct 2018
Response from abdel on 20 Oct 2018
thanks a lot.we are happy that you enjoyed our hotel and hope to see you back.

10/10 Excellent

Karen Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Service I've Ever Received.
I cannot say enough good things about the service my son and I received from this hotel. Our plane landed very late, and I didn't know if I could trust the taxis at the airport. All of the ATMs were broken, so I couldn't get any Euro and the taxis didn't take credit cards. I called the hotel, and the manager not only called me a cab but paid for it and allowed me to reimburse him via credit card. The next morning, he did the same thing and allowed me to buy a few Euros from him without charging me interest. I was traveling alone with my young son, and the manager made what could have been a very bad situation into a great experience. The hotel was very clean, and the breakfast looked great, though we didn't have any. If you're looking for great, kind service, stay here.
Stayed 1 night in Jul 2018
Response from abdel on 13 Aug 2018
Thanks for this comment!!! How could we leave people without help, and above all with a child. We take care of people in general and by this way of our customer. I could have lived the same situation.... See you next time.

10/10 Excellent

Taryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The perfect choice for an airport hotel
This is such a brilliant hotel, I only wish I had stayed longer to enjoy all the facilities. In my opinion, it is far superior to the usual airport choices (Travelodge, Premier Inn, Ibis, etc). The room was spacious and the huge bath (deep and wide) was amazing for a much needed soak after a weary day. The owner was so very welcoming that I would gladly stay at here again purely on that alone. I was picked up from the airport at no cost to me (it cost him €2 to pass through the airport just to pick me up) and he arranged a shared taxi for the following morning's very early flight. My stay was restful and stress free. The airport is a 5 minute drive from the hotel and Charleroi itself is a 15 minute drive. Shuttle busses are available from the airport to Charleroi. I wouldn't think twice about recommending this hotel to any travellers wanting a brilliant nearby airport hotel.
Stayed 1 night in Jul 2018
Response from abdel on 2 Aug 2018
I am very thankful for this nice comment. I love people and I love my job and my hotel and I am doing the best to make their stay the most restful I can. See you next time.

10/10 Excellent

Brahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meilleure expérience !
Ma meilleure expérience hôtel !. Nous avons été accueilli et traité de la meilleur manière. Chambres super confort. Merci encore
Stayed 3 nights in Dec 2023

10/10 Excellent

sebastiano

Stayed 1 night in Dec 2023

10/10 Excellent

Jean Marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inattendu et service hors norme
Le propriétaire est d’une gentillesse incroyable et se met en 4 pour ses clients. Je n’ai jamais vu ça et pourtant je voyage quand même pas mal. Le niveau de service est formidable. Merci 🙏
Stayed 1 night in Dec 2023

10/10 Excellent

Marica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great staff! Difficult to reach but if you call the owner he will pick you up! Amazing room with balcony and bathtub! Will for sure come back!
Stayed 1 night in Jun 2023

10/10 Excellent

Alex Ruben Elvis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from abdel on 31 May 2023
Thanks a lot for this review

10/10 Excellent

Johan

Stayed 1 night in Mar 2023
Response from abdel on 19 Apr 2023
thankq a lot

10/10 Excellent

Maaike

Stayed 1 night in Mar 2023
Response from abdeltiv on 27 Mar 2023
Thanks a lot

4/10 Poor

PATRICK

Annulation non prise en compte
Suite a une annonce du matin queques heures avant notre arrivée d une grève da l aéroport d Athènes notre destination j ai annulé la réservation. Aucune nouvelle 3 jours après Tres déçu 😞
Stayed 1 night in Mar 2023
Response from abdeltiv on 27 Mar 2023
malheureusement c'était une réservation non remboursable et nous n'avons pas pu relouer la chambre....en plus vous n'avez pas payé chez nous ....ce commentaire est malhonnête

8/10 Good

Jean-Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propriétaire aux petits oignons avec ses clients!
Lit confortable et service au top.
Stayed 2 nights in Nov 2022
Response from abdel on 19 Dec 2022
merci

10/10 Excellent

LILIANE SOLANGE

Stayed 1 night in Jul 2022
Response from abdel on 4 Aug 2022
Thanks a lot

10/10 Excellent

Bart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from abdel on 30 Jul 2022
Thanks a lot

2/10 Terrible

Ruven

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicht empfehlenswert
Stayed 1 night in May 2022
Response from abdel on 4 May 2022
Just because you had paid 6€ for 2croissants, yoghourt coffee and orange juice and you said " that is all?" and proposed you some more and you said no. Just be honest...that is all

10/10 Excellent

CAMBRAI

Stayed 1 night in Apr 2022
Response from abdel on 7 May 2022
Merci

4/10 Poor

Krisztina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
freezing cold
This kind of hotels are used for one night: you come late and go early. The room was freezing cold and stayed cold for all night. The window was looked at the car park where a lot of people was chatting, means there was no privacy. I dont recommend that hotel.
Stayed 1 night in Apr 2022
Response from Abdel on 29 Apr 2022
Dear Miss, Parking is facting the hotel,.... there no people chatting all night in front of the hotel?? as you said they come late, sleep and go to the airport.No privacy? there are black out curtain. I hope that at your home, the windows are facing the landscape or you are the only inhabitants. Cold? just tur on the heating and that's ok. During the day it was 20°....most of the people does not like heating in the night. What is ununderstandable is that you did not come to the reception to change room or explain your needs. World has a lack of communication.

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hôtel très pratique pour l’accès aéroport. Les propriétaires sont d’une extrême gentillesse.
Stayed 1 night in Oct 2021
Response from Abdel on 28 Nov 2021
Thanks a lot for this nice review!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beetje verouderd meubilair maar gezellig en verzorgd ingericht. Kraaknet hotel en zeer bekwame, vriendelijke, hulpvaardige uitbaters. Een aanrader als luchthavenhotel!
Stayed 1 night in Jul 2021
Response from Abdel on 28 Jul 2021
Dank u voor alles!!

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Abdel on 28 Jul 2021
Thanks a lot!

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tester
Super Accueillant Propre Calme
Stayed 1 night in Aug 2020
Response from Abdel on 22 Aug 2020
thanks a lot for this review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very gentle and nice. The hothel is easy to reach and in a quiet area.
Stayed 1 night in Aug 2020
Response from abdel on 14 Aug 2020
Thanks a lot for this review!!

10/10 Excellent

Rémi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon sejour a l'hôtel. Les propriétaires tres sympa.
Stayed 1 night in Jul 2020
Response from abdel on 29 Jul 2020
Merci pour votre commentaire!

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra mottagande, visning av rum samt frukost enligt överenskommen standard.
Stayed 1 night in May 2020
Response from abdel on 2 Jun 2020
Merci beaucop pour ce commentaire!!

8/10 Good

Eva

Business traveller
Liked: Cleanliness, property conditions & facilities
Correcte même si la télé ne fonctionnait pas, mais le gérant est très gentil et très accueillant
Stayed 1 night in Feb 2020
Response from abdel on 5 Feb 2020
Bonjour, merci pour votre commentaire. La tv ne marchait pas suite aux dégâts occasionnés par la tempête.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from as on 17 Dec 2019
Merci beaucoup

8/10 Good

ENRIQUE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia muy agradable
Perfecta, el personal muy agradable, incluso me atendieron en mi idioma materno, el español, tanto el propietario la noche de mi llegada y Eloisa durante el desayuno, superó todas mis expectativas
Stayed 1 night in Dec 2019
Response from abdel on 8 Dec 2019
Gracias para su messaje

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En dépannage...
Suis pas sur que la note sous si élevée en France. Il faut déplorer l'isolation intérieure, le manque de volets, donc l'isolation extérieure aussi...puisque l'hotel est situé sur une route très passante. Petit déj' simple.
Stayed 1 night in Nov 2019
Response from as on 30 Nov 2019
Bonjour, merci pour vos remarques que nous prenons en considération.

8/10 Good

Souleymane Sidney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel établissement Excellent Service Hospitalier
Bel établissement Excellent Service Personnel très serviable Directeur d’établissement très hospitalier
Stayed 2 nights in Nov 2019
Response from AS on 25 Nov 2019
Merci pour ce commentaire très touchant. La direction

10/10 Excellent

Renaud

Stayed 1 night in Nov 2019

10/10 Excellent

Patric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"à la maison"
un hôtel ou toute est comme un séjours devrais être ; bien situer, parking, bonne reception et service avec une équipe agréable et des chambres spacieux, même pour une nuit on se trouve directement " à la maison "
Stayed 1 night in Sep 2019
Response from abdel on 5 Oct 2019
merci pourquoi

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from abdel on 28 Aug 2019
Thanks a lot for this nice review and hope to see you back soon.

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019
Response from abdel on 28 Aug 2019
Thanks a lot for this nice review and hope to see you back soon.