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Reviews of Hotel Bertaso

3 out of 5
Hotel Bertaso
Avenida Getulio Vargas 52-S Centro, Chapeco, SC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 34 out of 55 reviews" "
Rating 8 - Good. 14 out of 55 reviews" "
Rating 6 - Okay. 7 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room. Awesome shower. Great breakfast! Nice property.
Stayed 1 night in Feb 2021

10/10 Excellent

Antonio, Columbus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is still the best choice for staying in Chapeco. Very friendly personnel.
Stayed 1 night in Dec 2019

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Andre

Stayed 1 night in Nov 2023

8/10 Good

Rodrigo

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Casal com 2 filhos, quartos conjugados
Os quartos se encontram em situacao de grande desgaste, com roupas de cama e travesseiros gastos com aparencia (e cheiro) de velhos, alem da iluminacao fraca (leds brancos), e uma das televisoes dos quartos que nao funcionava o volume. Outro ponto negativo foram as cortinas, que nao apresentavam fechamento total, deixando o quarto claro demais desde bem cedo. O ponto positivo foi o atendimento da recepcao, muito atenciosos e educados. Resumindo, nao é o mesmo Hotel Bertaso que me hospedo desde crianca.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jaime

Stayed 1 night in Oct 2023

6/10 Okay

Neila

Travelled with family
Disliked: Cleanliness, room comfort
Decepção
Hotel antigo, carpet velho e sujo. Quarto pequeno. Uma decepção! Atendimento razoável, café da manhã pobre, só havia 2 tipos de pães: de queijo e de forma.
Stayed 2 nights in Sep 2023

8/10 Good

Odelcy Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bom bem localizado , café da manhã básico !
Stayed 1 night in Jul 2023

10/10 Excellent

Marco Aurelio Borges

Stayed 1 night in Jul 2023

10/10 Excellent

ROGERIO

Stayed 1 night in May 2023

6/10 Okay

Mario Junior

Stayed 1 night in Apr 2023

10/10 Excellent

Luis

Stayed 1 night in Nov 2022

8/10 Good

Paulo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento
A estadia ótima, só uma dica, tirando o porteiro, o pessoal da recepção muito cara fechada, favor pedir para serem mais receptivos e ágeis.
Stayed 1 night in Oct 2022

8/10 Good

Luis

Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Turismo
Foi uma boa estadia e geralmente me hospedo nesse hotel pela localização e conforto.
Stayed 1 night in Jun 2022

10/10 Excellent

João

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente muito agradável tudo ótimo
Stayed 1 night in Feb 2022

6/10 Okay

MARCOS

Business traveller
Liked: Staff & service, room comfort
Bom, mas longe de ainda ser um 4 estrelas
O hotel tem boa localização, no entanto não justifica o valor cobrado. Está desgastado. As cortinas não vedam a passagem de luz externa e o ar condicionado não tem capacidade de gelar o quarto, deve ser pela marca de baixa qualidade. É um bom hotel, decoração desgastada mas de bom gosto.
Stayed 2 nights in Feb 2022

10/10 Excellent

Gilberto

Stayed 1 night in Feb 2022

10/10 Excellent

Visa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor hotel de Chapecó. Perto de tudo, ótimo café da manhã. Quarto em estilo colonial, que dá um toque a mais na estadia.
Stayed 2 nights in Dec 2021

8/10 Good

Antonio Geraldo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Otavio B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Ótimo atendimento, ótima limpeza
Stayed 1 night in Nov 2021

10/10 Excellent

Lilian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mais que 10! Como sempre!
Foi ótima, com a equipe se esforçando ao máximo pelas nossas necessidades. Sou muito grata! Frequentemente volto e as mudanças sempre resguardam os aspectos únicos da arquitetura, os cuidados com a higiene e a presteza no atendimento.
Stayed 1 night in Nov 2021

10/10 Excellent

Rubson

Stayed 2 nights in Oct 2021

8/10 Good

Wilson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Liamara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espetacular
Simplesmente espetacular.
Stayed 1 night in Jun 2021

6/10 Okay

Eduardo

Business traveller
Liked: Cleanliness, staff & service
Hotel precisa urgente de reformas. Interruptores velhos, internet lenta e muitas vezes sem sinal
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Desorganização
Café da manhã muito desorganizado, faltava xícara, prato, copo, talheres, comida, café.. enfim, não estavam preparados para atender. Comprei um quarto com cama de casal e recebi um quarto com duas camas de solteiro.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito bom, café da manhã muito completo. Conexão com internet não é boa. No geral o hotel é muito bom.
Stayed 1 night in Jun 2021

10/10 Excellent

Guido

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Excelente hotel, ótimo café da manhã,o restaurante maravilhoso.
Stayed 1 night in Apr 2021

10/10 Excellent

Heleno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021

10/10 Excellent

RONIEDSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiencia
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Bom, mas precisa melhorar muito a internet
Internet estava muito ruim nos dois dias da estadia. Nao foi possivel trabalhar com a conexao do hotel.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2021

10/10 Excellent

Luan Cézar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Incrível
Stayed 1 night in Jan 2021

10/10 Excellent

Luan Cézar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Hotel maravilhoso!
Stayed 1 night in Jan 2021

8/10 Good

ANTONIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente opção para estadia em Chapecó, com quasrto amplo, cama confortável e café da manhã delicioso!
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom.
Lugar muito bom e bonito. Atendimento sempre muito eficiente, com um restaurante sofisticado. Sempre fico lá quando estou em Chapecó.
Stayed 1 night in Jan 2021

8/10 Good

Wilson

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

10/10 Excellent

Natalia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O melhor de Chapecó
Pelo que percebi é o melhor hotel de Chapecó. Bem no Centro, estacionamento no local. Todos os ambientes bastante planos. O quarto que fiquei era ótimo e sem ruídos externos. A decoração remete palácios o que, para mim, considerei que deixou a estadia mais aconchegante. Café da manhã muito bom. Dez estrelas para o Carbonara que é servido pelo restaurante do hotel. Atendimento bastante cordial.
Stayed 2 nights in Dec 2020

8/10 Good

AUREO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

8/10 Good

Elisa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Hotel muito legal, preserva a tradição clássica
Stayed 1 night in Oct 2020

10/10 Excellent

IVO VANDERLEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adoro esse hotel!
Poucos canais de tv , ar cond. fraquinho
Stayed 1 night in Oct 2020
Response from Patricia on 20 Oct 2020
Obrigada por nos posicionar vamos passar resolver e esperamos revê-lo em breve.

8/10 Good

Ana Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Jeferson

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2019

10/10 Excellent

Camila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Antieres Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Helenara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019