Cham Islands Holidays from NZ$2,185

We love the staff and the space

Lovely, friendly staff.

The breakfast was excellent, coffee was really nice , I lived the room clean , spacious and bed very comfortable , the only reason I did not give 5 stars is the toilet has no privacy from the bed so if your alone that's no problem , but if you are a couple or have company not so private.

The room was large, clean and comfortable. The hotel is well designed and maintained. The pool area looks nice but I never took the time to enjoy. The breakfast was excellent with great selection of high quality foods available. The staff provide great helpful service.

The hotel and room were very clean, and the staff were generally helpful. However, it seems that not all staff fully understand what “gluten-free” means. I became unwell after being told that the vegetarian quiche was gluten-free, only to later discover that it was not. There are limited gluten-free options available, mainly pho and some gluten-free cakes and bread. Additionally, there was little attention to the risk of cross-contamination, with gluten-free items placed alongside regular food and no separate tongs provided. I continued to feel unwell until I specifically requested that my bread be prepared and heated separately in the kitchen. While the hotel itself is well maintained, it felt overpriced for a five-star property, as there was nothing particularly special about the experience to justify the cost.