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"Beautiful hotel in a great location. The staff were extremely friendly and helpful"

"Was wonderful stay for the night , chalets are immaculate, staff were helpful and happy to help ,had a lovely vegan roast dinner , perfect , will be back ,thankyou"

"Overall great hotel and wonderful staff. Gym: It would be even better if lighter weights could be available in the gym e.g. handheld Breakfast: "

"Very helpful and friendly staff"

"The room was clean and very compact, it lacked appeal but had most of the amenities you would want at this price. There is no interaction with staff at all as self check in, the heating wasn’t on although the radiator in the hall was hot, one curtain hardly covered the window, my room,2, was at the front of the property so people leaving the pub were talking loudly at 11.30/12pm and then again at 1am which woke me up, the shower was good, the wash basin so tiny you couldn’t get the tiny kettle under the spout to fill it. It is what it is for the price "

"Room clean, restaurants clean, rooms need a little refurb as a little tired but beds very comfortable. Staff in all areas very helpful and friendly. "

"This hotel is excellent, highly recommend 👌 rooms are spacious with everything needed, kettle with tea + coffee plus a coffee machine with pods. Very large super comfy king-size bed, complementary bottles of water on each bedside table, unexpected nice touch of a DAB radio playing low in the room, bathroom fully stocked with soap - shower gel - conditioner and loads of towels. Plus the room has hair dryer, iron and ironing board. This hotel is perfectly located only minutes walk from the castle. All the staff are helpful and friendly, breakfast is plentiful with a wide selection of both hot cooked food to a fully stocked continental section. A very nice hotel in every aspect, can't fault anything 👍"

"Very quick and friendly check in. Took less than a minute. Room was basic but clean. Kettle and a selection of teas and coffees. Breakfast on the following morning (Saturday) was between 8am and 10am, unfortunately didnt suit me as I had to start earlier in the day. Over all, I would stay there again "

"It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean."