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"Staff was okay. It is an old building. It looked like some rooms were renovated but it was at bare minimum. The hotel has central aur and heat so it was a bit cold. Beware most beds a Full bed not Queen size. The was a safe and old fridge. The ipad provided worked when it wanted too. I thought it was a nice upgrade but if you are a senior and technology challenge. Their should be welcome book written out as well. I can say what was a great service waa we could store our luggage before check in. That was huge. Would I return for another stay? Probably no for the price. "

"Really nice room I enjoyed everything "

"The breakfast was the best part really wish they would have had their rooftop open"

"Very nice "

"Easy to get to staff was very friendly "

"Check in was painful low staff levels and were not attentive as hotel staff should be. The room was disgusting (room 2219) we were asked to make up our own sofa bed and they only provided sheets. Never been to a hilton that did this. Found the existing sheet had hair inside it. Due to our late flight we had to move rooms extremely late with our sleeping children in hand. Not once was there an offer to help us move. Breakfast was not nice at all self serve buffet with powdered scrambled eggs (didnt realise this was still happening). Really disappointed with this stay as I trying to contact the hotel via their site and even called to arrange a sweet treat for my wifes birthday. This also never arrived. This Hilton really let me down the only positive was the location being next door to the Galleria shopping mall. Thats where it ended. We will not be returning here again. "

"Wonderful hotel"

"Very good "

"Lake/Beach view was great, we were switched rooms, our room was not yet cleaned yet"