Cecil Hills Hotels, Sydney

"Love the breakfast with fresh cooked omelette and fresh brew coffee "

"All was excellent. The checkin clerk allowed us into the room very early. Room was very nice spotless"

"Parking was easy and secure, the room was adequate for a short stay. I did not test the air conditioning. The receptionist was friendly, efficient and helpful"

"Very convenient location to Syd international airport, friendly staff, easy check-in and out process."

"Nice Hotel breakfast very good"

"Great location, plenty of eateries nearby. Lots of facilities in apartment if you wanted to cater for yourself. Excellent soundproofing. "

"Below are the pros and cons: Pros: 1. All staff are very friendly and helpful. Cons: 1. Very old building. Its probably converted from an old apartment building. Very old windows and cracks on the wall. 2. The windows and the carpets are not very clean. We stayed one night only. It was raining that night and carpet gave out some smell. 3. Breakfast was very very basic. They charged $15 if you want hot food. I simply got coffee and left. 4. The bed is very soft and caved in. "

" Very good location right next to the Enmore Theatre. The only issue is we had a problem with the shower. "

"Very disappointing experience. I always use the “parking” filter when booking and expect results to reflect properties with reasonably available parking for guests. If parking is limited, this should be clearly disclosed, excluded from filtered results, or allow pre-booking at the time of reservation with real-time availability. The listing and pre-arrival message stated parking could not be booked in advance and must be arranged at check-in. Upon arrival, the garage entry showed a red light, preventing access. After waiting 5–10 minutes, I attempted to call the property for 15 minutes with no answer. The loading area was full, leaving no practical place to stop. Using the garage call button, I eventually reached staff and was told parking was unavailable as I had not pre-booked—despite being told this was not possible via Expedia. This conflicting information resulted in me parking over three blocks away and carrying my belongings to the hotel. Expedia support also attempted to contact the property without success. To date, there has been no resolution or compensation. Given the misleading information, lack of support, and inconvenience caused, I believe compensation is justified. The room itself was to be expected in terms of "budget" amenities, but it was also very run-down with damage and scuff marks to several walls. Budget should apply to amenities, not a property in disrepair and unacceptable service."