Minibar, in-room safe, desk, soundproofing

Reviews of Casablanca Le Lido Thalasso & Spa

4 out of 5
Casablanca Le Lido Thalasso & Spa
Boulevard de la Corniche, Ain Diab, Casablanca

Reviews

6.4
Rating 10 - Excellent. 91 out of 591 reviews" "
Rating 8 - Good. 178 out of 591 reviews" "
Rating 6 - Okay. 149 out of 591 reviews" "
Rating 4 - Poor. 90 out of 591 reviews" "
Rating 2 - Terrible. 83 out of 591 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Izabela, Worcester

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautifu, right on the beach
Stayed 1 night in Aug 2023

6/10 Okay

Jacob

Stayed 2 nights in Jul 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
The AC was down, and their excuse was that they had not gotten it fixed in time, they had 200 other rooms they couldn't have moved me to one with AC that worked ?????? the room as also filthy and the sheets had brown stains.
Stayed 1 night in Jun 2023

4/10 Poor

galina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

4/10 Poor

Dennis

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This may have been a very nice property once and it may again be a nice property in the future, but for now we can't recommend it. The air conditioning was not working so the rooms were miserably hot and it was impossible to sleep. Further, we were put in ground floor rooms where we did not feel safe leaving the windows open at night as there was no way to open them partially and it would have been easy for someone to climb right through the window. In one room, one window was broken and didn't open at all and in the other room, the sliding door didn't lock so anyone could have come into the room. There did not seem to be any urgency on fixing the AC - perhaps they're waiting until renovations are done. All of the buildings and the pool area look very run down - a coat of paint would at least make everything look better. On the positive side, the staff was all very friendly and there was easy access to the beach. The area around the hotel felt safe with local families and tourists walking on the wide sidewalk between the road and beach and there were places to eat within walking distance - would recommend Venetian Ice. The lobby of the hotel was lovely as shown in the pictures and rooms were clean. If the hotel management invests some money and renovates the entire property, this could be a very nice place to stay on the beach - maybe by summer 2024...
Stayed 2 nights in Jul 2023

4/10 Poor

daham

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The oldest foundation, conditions was broke down, had many insect
Stayed 2 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casablanca Adventure
We stayed on way from Agadir to Madrid Nice 4th floor room(redone building) looking at Casablanca Beach..Very friendly and helpful staff. Breakfast and lunch great by the pool. Flowers and Waterfalls They will working on main building rooms soon. Upstairs street level Victory Coffee and Restaurants great view of Casablanca 🌇 Sunset.
Stayed 2 nights in May 2023

10/10 Excellent

SAMEER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly staff at hotel Ever helpful Superb location
Stayed 3 nights in Mar 2023

2/10 Terrible

Abdul

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Nothing was unique about the property. It was run down and poorly managed. The rooms are old and the workmanship poor. Huge health and safety issues with wires hanging off sockets on the walls and walls chipping off. The building is not maintained at all, ripped and filthy sun loungers, you wouldn't want to swim in that pool, it's filthy and like the rest of the hotel unsafe. The property doesnt feel safe as there's a main road towards the side of the property that leads to the beach that is open for all. That area is filthy with rubbish and broken glass everywhere. We didnt have any treatments at the wellness spa as it was overly priced and majority of the staff dont speak English so a huge barrier to communication. The breakfast was okay, but what a farce. They kept running out of food and didn't refill, we had to keep asking for obvious things like bread. The staff then got into a brawl blaming one another in the presence of customers, it was tense and quite frankly unprofessional. I wouldn't stay there ever again and would certainly rate it as a 1 star. Don't waste your money and time booking this hotel, you will be very disappointed. Expedia, stop promoting this hotel it's not 4 star!
Stayed 7 nights in Oct 2022

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service
Peaceful, tho a little run down. Great location, direct access to the great beach,
Stayed 7 nights in Sep 2022

6/10 Okay

Hong, Missouri City

Travelled with partner
Liked: Staff & service
The room and facility are kind of old and needs update. The garden and pool are beautiful. The service staff are very friendly. The location is very convenient and near the beach. One of the best hotel in Casablanca, not a lot of choice.
Stayed 1 night in May 2022

2/10 Terrible

issam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Rude staff especially breakfast staff except two front desk people. Managers seemed to be angry all the time.
Stayed 2 nights in Feb 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the center or Marekech.
Stayed 1 night in Feb 2022

8/10 Good

Catherine

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2021

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Old but not so good
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2021

10/10 Excellent

Othoniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2021

10/10 Excellent

Cevdet

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Generelly it was nice
Stayed 1 night in Nov 2020
Response from CASABLANCA LE LIDO THALASSO & SPA on 9 Dec 2020
We thank you for your feedback Looking forward to seeing you soon.

2/10 Terrible

Verified traveller

Stayed 13 nights in May 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have recently updated the mattresses in the hotel and they are great. A vast improvement over my previous stay. The staff are very helpful and pleasant. A great location and convenient to many places.
Stayed 6 nights in Dec 2019
Response from CASABLANCA LE LIDO THALASSO & SPA on 12 Feb 2020
Dear, we thank you for your feedback, we are always at your disposal and to satisfy your requests. waiting to receive you.

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2020
Response from Casablanca Le Lido Thalasso & Spa on 12 Feb 2020
Dear, we thank you for your feedback, we are always at your disposal and to satisfy your requests. waiting to receive you.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The standard of the rooms , plastic cups to drink hot drinks on plastic tea spoons, rooms are outdated . As for the location is great , but I won’t be staying there again
Stayed 5 nights in Dec 2019

8/10 Good

Marc Henry

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Ammer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Great hotel which is excellently located if you're looking to be close to the beach and on the main strip where it is buzzing. You can walk to most attractions from here. The hotel is clean and rooms are great. The service from reception, concierge and room service was amazing. Always friendly and helpful. House keeping is also amazing.
Stayed 3 nights in Nov 2019

2/10 Terrible

Luis, Houston

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was old, dirty and a very poor condition I had to leave I couldn't possibly stay in a place like that
Stayed 1 night in Nov 2019

8/10 Good

Sylvia, NY

Liked: Staff & service
Disliked: Cleanliness
The breakfast was great and the manager was super friendly. The place was not very clean however.
Stayed 2 nights in Nov 2019

10/10 Excellent

Valery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

2/10 Terrible

Tony

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible. No towels, wall is piling. Swing pool is beautiful, room condition is bad. No one can speak English
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel with an exceptional location . Great service and very friendly staff ! I will be back .
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Building is old. Bathtub was rusted and not accessible.
Stayed 8 nights in Aug 2019

2/10 Terrible

Joao, Doha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, falling apart, not even a complimentary bottle of water, absurd prices at the bar. Stay away from this place!
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
It enjoys a great position by the ocean but access to the ocean is a revolting passage though a filthy yard. The hotel is very scruffy, the rooms wreak of sewage(probably the air conditioning), everything is tired and old and falling to pieces. Generally the staff try hard to be helpful but their standards of service fall woefully short of what one expects anywhere in the world!
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service
Needs to be refreshened. Bathroom was in a bad state.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s to many steps to walk from street to the lobby like 22 steps then to 2 floor no elevator to the restaurant we have to walk up again like 30 steps the hotel need a new construction and new design
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Little was in working order eg Gym, could open balcony door as handled already broken off, sink would not drain away despite many requests was the same when i left
Stayed 8 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok but for only me would stay as a family..
Stayed 2 nights in Jun 2019

8/10 Good

Eric, San Jose ca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice people, great location next to beach, comfortable beds, nice included breakfast made for excellent stay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, good breakfast, .. great location right on the beach. The property is a bit on the "older-side" but this adds to the Moroccan flare.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The location is good but hotel service is poor it's way far to be 4 stars hotel.
Stayed 4 nights in May 2019

4/10 Poor

Lloyd

Disliked: Cleanliness, staff & service, property conditions & facilities
OK for the price, but not great
The front desk staff was pretty rude. The hotel is in a cool area, right on the beach. However, it's not in good condition. Pretty much every machine in the gym was broken. The room was OK.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
The staff is very friendly and helpful. The facilities could stand to be upgraded, but it’s a great location and good amenities. I would not recommend this for someone with mobility issues as there is a big staircase to go down to enter the hotel and no elevator. There are several elevators in the hotel, but there are enough stairs all around that might make it challenging for someone with reduced mobility.
Stayed 5 nights in Apr 2019