Carcelén Hotels, Quito

"Very nice hotel. Clean and new. The staff is very courteous and met all of our needs. The pool is heated and kids had fun even in our brief stay. Will stay here again. "

"Five star all the way! "

"Overall a great stay. I super recommend! Most of the staff was very nice and friendly. Only one staff member was not that great. But that's ok! They cleaned my room every day and supplies fresh towels. I love that! They also gave two bottles of water complimentary. My stay came with a free breakfast buffet, which was delicious. It came with bread/cereal, fruits, eggs, side dish like sausages or yuca bolitas, coffee, cappuccino, yogurt, cheese and deli meats, and fresh squeezed orange juice. The orange juice was sour though, but good if you don't mind sour. I think I prefer my OJ more sweet. The cappuccino was delicious! Also I loaded up on fruit, pineapple, melon, and papaya. The room was spacious with a desk for work and king size bed. There was also a Jacuzzi and bidet. Fancy! Jacuzzi worked well but you had to press the button at a certain pressure to turn it on. It took me awhile to figure it out. Only downside of my room was it was very loud. Outside I could hear traffic and car alarms. One night a car alarm went off for 2 hours. it was horrible. I had to play something on my phone to drown out the noise. The gym was top of the line. As good as any gym you pay monthly for. And not very busy which was nice. And well air conditioned. I hate a lot of hotel gyms that are so hot! Anyway, great stay! Will definitely come back!"

"The staff was warm and welcoming. The room was fantastic, a must stay. "

"Beautiful hotel, great food- ceviche bar was amazing!"

"Great hotel in great location with nice people. "

"Excellent"

"Excelente lugar para hospedarse, de los mejores hoteles de UIO!"

"Large, comfortable rooms, nicely decorated. Very good restaurant on site. Excellent breakfast. Located on a popular street in Quito. The staff is very attentive. Hugo, the hotel’s security guard, was especially helpful. We highly recommend and will definitely return to this hotel. "