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"This hotel was fabulous. The staff were friendly and always there to help. The included breakfast was well worth it. There were two pool tables and a great infinity pool that was open till 1 AM. Our room was large with a big bed that was just a little hard. My only complaint would be the non stop techno music that never stopped in the lobby, restaurants and pool. After a while it became irritating. That said we would highly recommend this hotel"

"Fantastic hotel, staff could t be more helpful. Suite is perfect for family of 4. Highly recommend. "

"As pictured, close to shopping, restaurants, Kuta beach. Buffet breakfast was awesome great way to start the day. Hotel is kept in great condition, beautiful pool area with lots of seating both sun and shade. Room was perfect for our family of 4. Would definitely stay again and highly recommend."

"Mercure was amazing very central to everything "

"Clean room and lovely staff. The breakfast buffet was yum, with a wide range of food. The breakfast staff was very attentive and kind with our two children."

"Clean room, great service and facilities. Buffet Breakfast about 4/5"

"we stayed for 3 nights in a deluxe room. The hotel staff was delightful. There was a seperate concierge for our building - his name was Rian. he was so helpful and welcoming. He always greeting us and giving us towels at the pool and checking if we needed to order food. He made usfeel special. the deluxe rooms didn't have a lot of room for luggage. We had 4 bags plus2 carry on, so it felt a bit cramped, but other than tgat it was great. the fridge was stocked with drinks & snacks that were free. Our balcony overlooked a quite pool. the beach was nice, but because it was windy, there was a lot of rubbish washing up in the water. the breakfast buffet by the beach was amazing! there were so many options. "

"Amazing staff and hospitality!! Perfect stay!"

"Amazing service from everyone! Parka in the restaurant would always sort out our large group tables for all meals. We had a very good experience at Maya."