6/10 Okay
Lisa A., Melbourne FL
27 Jul 2024
Disliked: Cleanliness
Spent a week in July 2024
When we arrived, all trash cans and recycling can were overflowing at this house. Property Mgt response was: "we'll see if we can get the trash pick up to come back for it." I didn't expect them to - the previous renters had just neglected to roll them to the end of street as instructed. But Property Mgt office never followed up or sent someone to collect any of the trash. We had to borrow from a neighbor who was gone (thanks to George the HOA on site manager) and put all the cans from both houses out Tuesday night and bring back Wednesday--as well as rinse out the disgusting dirty diaper smell in the cans at this house.
I was disappointed with how dirty the house was. Floors obviously are not mopped between guests... not even vacuumed well. Kept finding long black hairs (not from anyone in our group.) The outdoor areas desperately need power washing. The mildew smell under the house in storage / walkways / trash can area is horrendous. Screen porch is also very dirty. Can't fault the housekeeping staff who were only there one hour... I'm sure they did the best they can.
My husband organized the downstairs closet that holds beach chairs, etc. because things were just flung in there randomly. It's pretty obvious nobody who actually cares about the property has visited in a long time.
We left two days before our check out day and didn't feel like we were missing out... that's how much we liked this place.
Lisa A.
Stayed 7 nights in Jul 2024