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Pullman Cape Town City Centre

4.5 star property
A downtown retreat where travelers can unwind by the pool with a cocktail, savor international cuisine, and discover local artwork in Cape Town's vibrant center

Choose dates to view prices

The Pullman Cape Town City Centre places travelers in the heart of the action with relaxation options. Four on-site restaurants offer global flavors, and the outdoor pool area has free cabanas and sun loungers. Enjoy local art, high-speed WiFi, and attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$252
includes taxes & fees
13 June - 14 June

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay for free

Service animals are welcome, and are exempt from fees

1 total pets

Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 11 and younger eat free breakfast

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately ZAR 365 for adults and from ZAR 195 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Pool access available from 7:30 AM to 8:30 AM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Pullman Cape Town City Centre have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM to 8:30 AM.

How much does it cost to stay at Pullman Cape Town City Centre?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at Pullman Cape Town City Centre on 13 Jun 2026 start from NZ$252, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Cape Town City Centre pet-friendly?

Yes, this hotel allows pets (limit 1 total). Some restrictions may apply, so please contact the property for more details.

How much is parking at Pullman Cape Town City Centre?

Self-parking is free at this property.

What time is check-in at Pullman Cape Town City Centre?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Cape Town City Centre?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Pullman Cape Town City Centre provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 895 per vehicle applies.

Where is Pullman Cape Town City Centre located?

This family-friendly Cape Town hotel is located near the airport, within a 10-minute walk of Bree Street and Cape Town International Convention Centre. Cape Town Stadium and Camps Bay Beach are also within 6 mi (10 km). Cape Town Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

9.0

Cleanliness

8.0

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 157 out of 307 reviews
Rating 8 - Good. 87 out of 307 reviews
Rating 6 - Okay. 33 out of 307 reviews
Rating 4 - Poor. 10 out of 307 reviews
Rating 2 - Terrible. 20 out of 307 reviews

Reviews

Verified

10/10 Excellent

Arshad Hamid Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast Good staff Would recommend
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Convenient location and comfortable room.
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

JOHN JOSEPH

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT 11 NIGHT STAY!  GREAT LOCATION, PROFESSIONAL AND COURTEOUS STAFF, AMAZING FOOD, CLEAN AND SPACIOUS ROOOMS.  HIGHLY RECOMMEND STAYING AT PULLMAN CAPE TOWN CITY CENTRE!
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel centrally located
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Blessed Edet

Liked: Cleanliness, amenities, property conditions & facilities
I travelled solo and this place just felt like home .This was the best place and best choice I ever made . Accessibility to every tourist attraction Centre. If you’re traveling solo, book this hotel
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in excellent condition. The staff are very helpful and go the extra mile for guests. It’s also conveniently located for activities, dining or partying.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic courteous staff. Clean rooms.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pullman Cape Town was well located and comfortable.
Stayed 5 nights in May 2025
Verified

6/10 Okay

Mufaro

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room conditions and location of the hitel is excellent. Parking requires a lot of work. The hotel is not for someone driving all. I got parked in and had trouble getting out of the parking
Stayed 2 nights in Nov 2025
Verified

8/10 Good

waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with very helpful staff
Stayed 8 nights in Mar 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, pleasant and helpful staff!
Stayed 5 nights in Aug 2024
Verified

8/10 Good

ENDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION IN CAPE TOWN

I really enjoyed my stay at the PULLMAN CITY in Cape Town. The pool is a bit on the small side but the poolbar and surrounding area is very nice. Rooms are good also.
Stayed 6 nights in Feb 2025
Verified

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was large and bed reasonably comfortable. In a corner room and block out curtains hard to pull closed. Always a small gap which shone light into the room either from buildings close by or sunrise.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and helpful. Rooms comfortable
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms. Comfy beds. Breakfast was delicious and fresh. Highly recommend staying at Pullman.
Stayed 1 night in Jan 2024
Verified

8/10 Good

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Amenities were great. There was a strong smell of propane on the floor we stayed. I advised the staff who seemed to try and find the issue but didn’t. The drink at the rooftop bar took forever to receive and were not very good.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Pullman Capetown City Centre is in a fantastic location. A short stroll to Capetown Station, Shopping Centres, bars & restaurants. Courtesy shuttle bus is a bonus to VA Waterfront. Big clean room with a cosy bed. The staff are incredibly friendly, always looking out for you & so accommodating. I would highly recommend this property!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay here. The room was spacious and comfortable. The staff couldn't do enough for us. They made sure we had everything we needed. And we really enjoyed the tours we took with Peter, a driver who was arranged by the hotel.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mostly a pleasent place to rest.

We enjoyed our stay because of the staff, the location and ammenities. There were alot of renovations which we noisy and the little frige didnt work so my medication spoiled.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Wilhelmina C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious truly 5 star

Seen so many negative reviews of the hotel BUT we can't compliment them enough. Since our arrival till we left we had such pleasant experience with the staff, the hotel all over as well as our room were clean. The room was spacious and we loved the shower. Dinner was fantastic as well as Breakfast. Our compliments to the manager as well as each and every staff member. Beautifull artwork on display to buy.
Stayed 1 night in May 2025
Verified

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Room was clean and modern but not enough plugs and NO place to plg in a hair dryer where you can see a mirror. One plug in the far corner of the room and one by the bed. The only one in the bathroom could not be used for a hair dryer. it's a small thing but very inconvenient.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Joan

Liked: Cleanliness, room comfort
Disliked: Staff & service

Just okay

This hotel is in a good location. Staff is friendly, but service is poor. Nobody answers the phone at housekeeping or room service.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Gaynor

Liked: Cleanliness, staff & service
The hotel was in a good location. Handy for the city centre and you could walk to the V&A area. Plenty of shops and restaurants around the area. Our room was a little unkept and we were moved to a better room. Thank you for that. TV had nothing on in English worth watching no movies and could not stream. The Executive Lounge was a bit hit and miss. Sometimes plently of food on in the morning sometimes not. Same in the evening between 5pm and 7pm. Could do with more information about what is included and when food will be available.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

DeMarcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time! However; there are a few issues that prevents me from giving 5 stars. The AC wasn’t working properly therefore our room was hot. The parking situation to get to and from the rooftop was quite a task, the parking elevator was not working; there was black stuff between the tiles in the shower- a little bleach would take care of that and finally the food on the 2nd floor was somewhat subpar. Nonetheless; the was wonderful and professional at all times. Special shoutout to the group at the pool bar. The location of the hotel is great and we really appreciate the recommendations that were given to us- we visited almost all of them. We had a wonderful time; if it weren’t for those minor issues ; I wouldn’t hesitate to give 5 stars.
Stayed 9 nights in Apr 2025