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Hotel on the Promenade
4.0 star property

Family-friendly Cape Town hotel in Sea Point with free parking
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel on the Promenade

Photo gallery for Hotel on the Promenade

Balcony
Front of property
Deluxe Double or Twin Room
Bar (on property)
Terrace/patio

Overview of Hotel on the Promenade

Reviews
9.6

Exceptional

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • SpaSpaSpa
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • Air conditioningAir conditioningAir conditioning
The price is NZ$358
Price available on 2/5/2024

Check out the area

Map
11 Arthurs Road, Sea Point, Cape Town, Western Cape, 8001
  • Popular LocationCape Town Stadium4 min drive
  • Popular LocationLong Street6 min drive
  • Popular LocationCamps Bay Beach9 min drive
  • AirportCape Town (CPT-Cape Town Intl.)28 min drive
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Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Minibar (some free items)
Flat-screen TV
Pillow menu
Renovated in 2012
Down duvet
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Similar properties

Terrace/patio
Premier Hotel Cape Town
Pool
Parking included
Free WiFi
Restaurant
8.0 out of 10, Very good, (258)
The price is NZ$156
for 1 night
includes taxes & fees
3 May - 4 May
Premier Hotel Cape Town

About the area

Cape Town

Hotel on the Promenade is located in Sea Point, a neighbourhood in Cape Town, and is in the entertainment district and near the beach. Two Oceans Aquarium is a popular attraction and the area's natural beauty can be seen at Camps Bay Beach and Table Mountain. Travelling with kids? Consider Sea Point Swimming Pool and Cape Town Gateway Visitor Centre. Make sure you don't miss outdoor adventures like hiking/biking trails and horse riding.
Visit our Cape Town travel guideOpens in a new window

What's nearby

  • Cape Town Stadium - 4 min drive
  • Two Oceans Aquarium - 5 min drive
  • Long Street - 6 min drive
  • Cape Town Cruise Terminal - 6 min drive
  • Camps Bay Beach - 9 min drive

Getting around

  • Esplanade Station - 8 min drive
  • Cape Town Station - 9 min drive
  • Cape Town (CPT-Cape Town Intl.) - 28 min drive

Restaurants

  • McDonald's - 4 min walk
  • Ocean Basket - 3 min walk
  • Sonny And Irene - 4 min walk
  • Arthur's Mini Super - 2 min walk
  • Grand pavillion - 6 min walk

About this property

Hotel on the Promenade

Upscale family-friendly hotel located in Sea Point
At Hotel on the Promenade, you can look forward to a free manager's reception, a terrace and a coffee shop/cafe. Treat yourself to spa services, such as a body wrap, a body treatment or a massage. The on-site French cuisine bistro, The Bistro, offers breakfast, brunch, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
Other perks at this hotel include:
  • Free self-parking, plus valet parking (surcharge)
  • Breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and babysitting (surcharge)
Room features
All guest rooms at Hotel on the Promenade boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Dutch, English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking; reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (ZAR 50 per day)
  • Limited on-site parking

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • 2 floors
  • Building
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for ZAR 250.0 per day.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: ZAR 500.00 per day
  • Airport shuttle transfer per adult: ZAR 500 (one way)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ZAR 500.00 per room (one way)
  • Valet parking fee: ZAR 50.00 per day
  • Rollaway bed fee: ZAR 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Cascades Promenade
Cascades Promenade Cape Town
Cascades Promenade Hotel
Cascades Promenade Hotel Cape Town
Cascades On The Promenade Cape Town, South Africa
Cascades On The Promenade Hotel Sea Point
Cascades On The Promenade Cape Town South Africa
Hotel Promenade Cape Town
Hotel Promenade
Promenade Cape Town
Cascades on the Promenade
Hotel on the Promenade Hotel
Hotel on the Promenade Cape Town
Hotel on the Promenade Hotel Cape Town

Frequently asked questions

Is Hotel on the Promenade pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel on the Promenade?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Hotel on the Promenade on 3 May 2024 start from NZ$195.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel on the Promenade?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel on the Promenade?

Check-in start time: 1:00 PM; check-in end time: midnight.

What time is check-out at Hotel on the Promenade?

Checkout is at 11:30 AM.

Does Hotel on the Promenade provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ZAR 500.00 per room applies.

Where is Hotel on the Promenade located?

This family-friendly Cape Town hotel is located by the ocean, within a 10-minute walk of Sea Point Promenade, Sea Point Swimming Pool and Milton Beach. Table Mountain National Park and Sea Point Pavillion are also within 10 minutes.

Hotel on the Promenade Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 26 reviews" "
Rating 8 - Good. 4 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

William A. Allen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true boutique hotel, small and elegant, with an attentive, efficient staff. A quiet luxury that made me want to return. The inclusive breakfasts were grand and delicious.
Stayed 2 nights in Mar 2023

10/10 Excellent

Tamra, Denver, CO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is boutique; cute outdoor restaurant. Location is less than a block from the beach. The owner is very attentive and the staff was superb. Accommodations were great! Food and drinks first rate. Highly recommended.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Sangwook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small boutique hotel in good location a couple blocks from the water. Room was very modern with big balcony and comfortable bed. The owner was very friendly and helpful and gave us suggestions/ tips for things to do around Cape Town.
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Incredible stay. Fabulous location. Comfy bed. Good WiFi.
Stayed 5 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Boutique chic with a few niggles
The hotel staff were quite excellent in their service levels. The front desk manager is also very friendly and was quite quick to try solve our problems. One thinks she has to do this often. The room had an excellent bed, sheets and pillows. Good TV offering and great internet. The restaurant had a good menu and the room service was perfect. The rooms were serviced daily and all toiletries were replenished. Towels were cleaned daily.The in-room safe is large. The hotel is situated in a excellent location. Walking distance to the promenade and easy access to all tourist attractions. On the negative side, the hotel/guest house is small and so noise from the kitchen staff talking and slamming doors from other guests is quite disturbing although by 10pm all noise was over. The floors of the room were very dusty and looked as if they had not seen a wet wash in weeks. You only had to look in the corners and between the cables lying on the floor to feel as if walking barefoot or with socks on would be a bad idea. There was also a consistent smell of urine in the hotel dining area throughout our stay. This was quite bad, I'm not sure what was going on. Other than those negatives everything else was great.

10/10 Excellent

Raymond, Scottsdale, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, great value
Wonderful hotel close to the beach. Excellent service. Very good restaurant.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great breakfast, great staff, very comfortable rooms with all the modern conveniences you could need.