Top Hotels Near Canedo de Basto e Corgo in Celorico de Basto

"Unfortunately, when we arrived at the property, we got the information that it was overbooked and that they did not have a room available for us, I made the reservation 30 min. before arrival. The receptionist's approach to the issue was not very nice, no apology and that I should have checked my messages, so it was my fault that I went to the hotel to check-in (?!). He reallocated us to a sister property with a lower star rating (Hotel do Paço by Vima Hotels) nearby which by the way was not nice and not even close to what we originally booked. They were not very keen in helping with the invoicing procedure, I wanted to get the difference in rate refunded and while I had to contact Expedia (who were very helpful) our presence was just ignored in the reception without even a glass of water. The receptionist from the sister hotel wouldn't wait for us, she was very rude over the phone with her colleague and left leaving the key in a locker. Having to deal with this after a full day tiring trip was not really what we expected. Of course, overbookings can happen in every hotel, that is not the point, the point was the customer service this property provided and the friendliness which just did not exist."

"We had a lovely large suite that was spotlessly clean and very comfortable. An easy walk to the old town, it provided access to the tourist attractions but the benefit of Aldi having local cafes and supermarkets. We had a great stay "

"Great location with view of the old church, bridge, village and river. Friendly, accommodating staff. While there, don’t forget to spent time at the pool and walk the vineyard. Explore the village, take a stroll along the river."

"Excellent hotel but it doesn't have an elevator, we had to climb 3 floors."

"Great character. Staff very helpful. Breakfast an added bonus."

"Great place to relax, eat and drink nice wine. The accommodation was unique, spacious and comfortable. The restaurant had an outside terrace with lovely views. The 5 course tasting menu with paired wines was fantastic and the young waiter who served us was humorous and extremely knowledgeable about the wines. The service he gave was exemplary. However, during our 2 night stay we encountered a significant number of other staff who could do with more training regarding service and general attentiveness (not just in the restaurant but mainly around the hotel when coming across staff. I would expect them to greet you, etc and not just walk past). The pool area and bar was nice but there was not enough shade or sunbeds and the youngish bar tender was rude to some guests. Overall we loved everything about the hotel but it was let down a bit by some of the staff."

"fantasic choice just outside old Guimaraes where the hotel pampers its clients!"

"OK"

"This has got to be the most beautiful hotel we have yet to stay at. So clean and quiet with the most gorgeous views of the surrounding mountains. The restaurant serves healthy and top notch gourmet food. The breakfast is delicious with a wide assortment of things. We will be back to stay here the next time we visit Portugal! "