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Reviews of Reserva Ecologica Hacienda Cancun

3.5 out of 5
Reserva Ecologica Hacienda Cancun
Calle Jacarandas SM 129 MZ 12 Lt 18, Cancun, QROO

Reviews

6.8
Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

7.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host Fede is nothing short from amazing. This place is absolutely beautiful. Choose this location if you want healthy food, peace and tranquility.
Stayed 5 nights in Feb 2024

10/10 Excellent

Rajeev, Bellingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was hard to find, customer service was extremely useless. I ended up having to drive around for 2 hours at night looking for another hotel. This place is either a scam or very, very unprofessional. I would not recommend for anyone.
Stayed 5 nights in May 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Sara Vela on 14 Sept 2019
Hola gracias por su visita, lamentamos que la ubicación no haya sido 100% de su agrado.

8/10 Good

Verified traveller

This place is a little bit otherworldly. Hidden in the jungle, we had a bit of difficulty finding the Hacienda (although it is a short drive from Cancun International Airport- approx 20 min). However, our hosts came out to find us and escort us to our rooms. Hospitality was terrific, food was terrific- eat everything they offer!! It’s very quiet and would make a great yoga retreat or downtime with family. Overall, we really enjoyed our stay.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very quiet, the staff is very nice and it is a place surrounded by nature.
Stayed 5 nights in Aug 2018
Response from Sabyna Domingos on 16 Aug 2018
In the name of all staff of Reserva Ecologica Hacienda Cancun we THANK YOU !!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 5 nights in Jul 2018
Response from Sabyna Domingos on 27 Mar 2019
Thank you so much !!! Regards

2/10 Terrible

Audry

Stayed 1 night in Dec 2022

10/10 Excellent

roberto, parma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo immerso nel verde
non di facile raggiungimento ma una volta arrivati si viene ripagati di tutto.
Stayed 3 nights in Jun 2018
Response from Sabyna Domingos on 1 Jul 2018
Muchas gracias por su comentario, en Reserva Ecologica Hacienda Cancun es un placer servirle. Los esperamos pronto.